Internet chicken littles who are ill-equipped to deal with issues for what they are, and probably have no business getting into modifying thier cars.

 

A pothole shouldn't knock your intake off. Here in Chicago we have kaka roads and I wouldn't want to have to worry every time I hit a bump. Quit blaming the poster, when it's obvious there is a deficiency in the product. I am sure it will get fixed eventually.

 

I think enough has been said..Good luck..

 

A pothole also shouln't blow a tire but they do. Anyway the point is Jay gave them a way to fix it. I am in the computer business and run a business. Each time a part, lets say a motherboard is sold, there might be issues until a new firmware is release. The company does not contact each and every person that bought one to say "hey, there is a known problem and here is the fix." What they do is wait until someone calls with the issue. They are then told about the fix. Mind you they are to do it themselves. If they can't then I tell them to bring it in and I will do it for them. No different than what Jay did in this case.

 

So we agree!? Yes... there have been and is currently an issue with the JLT. A minor one but an issue none the less.

Yes - The topic headliner was just that... a headliner. " I BEG U ALL TO FIX UR JLT! I ALMOST GOT KILLED"

Yes... It was a big bounce it seems "TODAY WHILE DRIVING I WENT OVER A REAL BIG BUMP ON THE ROAD. I THOUGHT THE CAR "BROKE IN HALF" . IT WAS THAT HARD OF A BANG"

Yes - A lot could have happened... but it turned out ok.

New product issues. How many of us run a Windows operating system? Ever download a patch? Lose data? Have a hard drive crash? An application hang up? Most of us spent quite a bit more that the cost of a JLT. And we accepted the fact that it was up to us to correct the issues by installing security fixes, patches and upgrades.

How many times has a new drug been through several years of intense testing only to find out after it's release that there was some mistake and it should be taken off the market?

He has been working through the issues, resolved them and is continuing to work through this one. I am sure that he will or already has taken into account the filter issue. If you are uncomfortable with it then remove it and lesson learned. I would. But, mine has had no issues. I carry my tuner in the car, not due to the JLT but due to the fact that the day after my tune, the car would not fire... seems that the tunes on the SCT were corrupted. I had to reload the SCT and then reflash the car. Not JLT's fault, but SCT's. Think they will refund my money? Send me a new one... SCT Xcal II? Not likely. I fixed the issue and have accepted the fact that it ma happen again.

Sorry for the ones experiencing the issues, I dont mean to downplay your role in all of this, especially those of you that cannot correct the issues yourselves due to your physical ablilities or lack of know how. But, this post is becoming more of a witch hunt than a think tank as it should be.

 

ok i think we all need to chill about this whole post. I know "elvism" I've known him for a few months now and he's a cool guy. He mainly bought a CAI for his car to get some more power. Ok, he went with a brand that was suitable for what he thought was best performance and what was in his budget. Everyone does it! Its personal preference! I saw the JLT up close. I really didn't care for the kit cause I thought it was ugly. (no offense Tucker). He was satisfied with the performance he was getting with the kit along with the SCT tune. Elvism has not been on the forums in a while and was unaware of the JLT issue. He was driving on a major high-speed highway ( i believe it was the NJ Turnpike), when he hit some sort of a pot hole and the air filter fell off. yes I've driven on the turnpike and most of the road surfaces on the NJ turnpike on the south part are really terrible. He called me on my cell phone as soon as it happened. Ok now if I was to buy a product like the JLT and have it fall off on the highway and cause my car to shut off, you darn well know i would be flamming! Its a non safe product as it is now, and Im know everyone is aware of it. Yes there is a fix for it, but what would of happened if elvism was killed if that 18 wheeler hit him??? I wouldn't want to pay $125 for a CAI that fails and gets me killed. Thats a lawsuit waiting to happen. So don't take it out on elvism cause he had a near close encounter with almost literally being killed when a product made his car fail on the highway. He's very lucky! And i say that to everyone! A car can be replaced, but someone's life can't! Its a saying in the fire service. But you know what, you wouldn't know anything about that and what elvism is feeling right now.......shame on you all for your input about elvism and the problem he just had and fix your product immediately tucker!

 

Paul, life in general is full of hazards, this is an unfortunate circumstance, I am sure we are all glad he is ok !

 

A pothole comes into contact with the tires, so your analogy is flawed. I don't see C&L or Steeda having problems with their intake. This isn't an isolated incident it seems, so hopefully the fix will work for everyone. Playing the blame game is bad business, the poster had an issue which clearly wasn't his fault. Hopefully everything works out.

This is a simple intake, so I am personally suprised with how many issues have come up. I think a lot of people would feel the same way if this happened to them.

 

Yeah I agree... a motherboard or Windows crashing isn't NEARLY as serious as a car failing to operate at high speeds.

And you can believe that in EVERY case that a drug that has been released and was proven to cause death or health problems... that company was sued.

I thank elvism for posting this as I would certainly not want this to happen to me or much worse my wife. I think we all just want to be safe out there and the simple fact is that right now this product is unsafe.

I really don't think alerting others to this is "flaming" anyone. I'm SO glad this was posted.

Thank you elvism and again I'm glad you're ok.

 

Wow, my analogies always seem to stink. My point was lots of people say that pot holes won't damage tires but most of us know otherwise. Anyway, read his post again. The way I look at is this. Cruising at 80mph is not cruising, that is speeding. Transport on your hiney, well that truck driver shouldn't have been speeding. Also, first signs of problems with the car you are to get your hiney off the road anyway. I never said there was not a problem with the JLT. There obviously is. What I said was Jay has given him the instructions on how to fix it and offered to fix it but he didn't even try. He just wants his money back. If only things were that easy, then again if they were I would have been out of business years ago, including Microsoft and every other company out there.

I do agree that something needs to be done. Jay should make a better design and anyone having the issue should be able to upgrade to the new model at no charge. Gotta remember, not everyone with the JLT is having this issue and several followed his instructions and fixed it themselves.

 

"Don't fix something that isn't broken"

Your car came with an intake that worked perfect. Ford engineers and desginers spent "months" making sure it works and is safe.

You chose to change it out, with a different intake...from a guy selling them on the internet (no offense Jay).

Nothing is perfect.


After looking at the JLT, I do not know why ANY OF YOU would have installed it WITHOUT first securing it. You have no business modifying a car, if you don't make sure everything is secured and tight.

deal with it.

 

:yes:

 

here witchy witchy witchy...

 

Geeeez, a bunch a dramatic, over reactors here in this thread.

Jay,
I think your best bet is to refund to the few whiners (as you have offered) and require future purchasers to have an IQ higher than their shoe size. That, or include an install moneky in every box.

 

Maybe the analogy was not the prefered one to use, but the line of thinking still works.

Yes, when you pruchase something at any price you expect some level of performance. Elvism is not at fault, but again....

When I purchase an upgrade to something, I do expect it to work as planned. But when I encounter issues, I usually correct them myself by researching and talking to others. So maybe I am looking at this from my perspective and not his, for that I do aplogize. But still, I personally think that if you are making a change from factory, you should be prepared for issues. I dont think that the filter coming off at any speed is life threatening, maybe very unsettling and a pain in the ****, but not life threatening.

 

Going to agree, followed by maybe stabing himself with it, heh.

I honestly can't read this, it hurts my eyes.

 

Thanks guys.

I welcome any and all returns for a replacment and/or fix. Send me your pipe and filter.

I'm currantly working on a filter support and when complete will be avaliable to all JLT customers.

As I said before, I take this situation serious and have offered elvism a refund. I also do read between the lines and see the same posters adding fuel to the fire and that's fine I desirve it. I think the most people see that as well.

 

I've said over and over that I didn't think Jay needed to offer a refund. I also said that cutting the filter is not an appropriate fix. I have said over and over that overall I like the performance of the filter. But I will be returning mine do to the simple fact that I don't like to be accused by the manufacturer of the product that I am bashing them. This is not good customer service and is really uncalled for. These are public forums and we discuss issues we are having with our vehicles or products. People have complained about Magnaflow, Ford, Ford racing parts, Steeda, etc... and not one of them have come on to this forum and said we are bashing them. I understand Jay is on the forum to help promote his business, and that is fine if he answers to the concerns people are having. But you never accuse someone of bashing you.

 

I completely agree with cdemot02. i have dealt with the JLT intake on my 03 cobra for about the last year and it has worked flawless. In fact, i have been telling everyone i know to shop at JLT. But the fact of the matter is that this new intake is flawed, be them small. And i dont think that cutting, and hairspray and screwing are good fixes. I didnt want to use any of those because i dont think i should have to. Call me a snob, or unfit to modify a car... call me whatever you want... but i dont think my views and opinions are outrageous or unfair at all.

 

Your the man Jay! Now... where was that post about the lack of customer support?