Computer tunes and Warranty
#1
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I'm sure this has been covered ad nauseum, but I did try several searches with no luck, so please don't flame me. My question is how a custom tune affects the engine warranty. My dealership says that ANY modifications to the computer will void the warranty immediately. I was told that even though you put back a stock tune when you bring it in, they can tell on the computer's log exactly what and when any modifications have been done. They say that you simply cannot make changes to the computer that they won't know about. Then today at a car show I spoke to a guy who works for a Lincoln/Mercury dealer who told me that the computer may keep a log, but your average dealer mechanic cannot access the information. The computer would have to be sent in somewhere else to access such a log, if it does exist. Now, is my dealer blowing smoke? I am very concerned about keeping the warranty intact, but I need a CAI to make my RKSport hood functional. I'd love to get a tuner, but not at the expense of my warranty. Thanks!
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#2
Just make sure you put on the factory tune when you bring it in for warranty work. Unless you blew a piston through your hood they aren't going to go really deep into the computer.
#3
Originally posted by backafter20@October 2, 2005, 8:43 PM
I'm sure this has been covered ad nauseum, but I did try several searches with no luck, so please don't flame me. My question is how a custom tune affects the engine warranty. My dealership says that ANY modifications to the computer will void the warranty immediately. I was told that even though you put back a stock tune when you bring it in, they can tell on the computer's log exactly what and when any modifications have been done. They say that you simply cannot make changes to the computer that they won't know about. Then today at a car show I spoke to a guy who works for a Lincoln/Mercury dealer who told me that the computer may keep a log, but your average dealer mechanic cannot access the information. The computer would have to be sent in somewhere else to access such a log, if it does exist. Now, is my dealer blowing smoke? I am very concerned about keeping the warranty intact, but I need a CAI to make my RKSport hood functional. I'd love to get a tuner, but not at the expense of my warranty. Thanks!![04](https://themustangsource.com/forums/images/smilies/04.gif)
I'm sure this has been covered ad nauseum, but I did try several searches with no luck, so please don't flame me. My question is how a custom tune affects the engine warranty. My dealership says that ANY modifications to the computer will void the warranty immediately. I was told that even though you put back a stock tune when you bring it in, they can tell on the computer's log exactly what and when any modifications have been done. They say that you simply cannot make changes to the computer that they won't know about. Then today at a car show I spoke to a guy who works for a Lincoln/Mercury dealer who told me that the computer may keep a log, but your average dealer mechanic cannot access the information. The computer would have to be sent in somewhere else to access such a log, if it does exist. Now, is my dealer blowing smoke? I am very concerned about keeping the warranty intact, but I need a CAI to make my RKSport hood functional. I'd love to get a tuner, but not at the expense of my warranty. Thanks!
![04](https://themustangsource.com/forums/images/smilies/04.gif)
I'm not trying to sound like a know-it-all, this is just what I heard and it seems to be a logical response.
#5
Dealer is trying to scare you... find a new dealer... Today was a perfect example of what a good dealership is like...
I put in a Zex Nitrous kit... I've been getting a wrench/CEL on and off for a couple of weeks... I've done everything possible to figure it out... basically it seems that I have a bad Throttle Position Sensor, for which there is a TSB. So I went in to the dealership, showed them the TSB, said my car is getting the codes as described in the TSB. Service rep opens the hood... There is my Zex Nitrous kit, all hooked up, including the Zex wire that connects right to the TPS! Service rep comments on my helmet in the back seat... and on top of that the numbers are still on the windows from the track this last weekend! Tech comes out, pulls the car in bay... 15 minutes later he comes out and says "Parts will be here tomorrow...." Oh, and I didn't reflash my computer back to stock...
Unless the dealer can prove that your mod caused the problem they can't void the warranty... I mean one look at my car and it's obvious this car is no where near stock... LOL! Heck they could have easily said the Zex unit fried the TPS...
I'm not 100% sure... i didn't think they could tell if you reflashed your computer... but someone did tell me once that they could but 99% of the dealerships don't have the equipment or talent to do it...
I put in a Zex Nitrous kit... I've been getting a wrench/CEL on and off for a couple of weeks... I've done everything possible to figure it out... basically it seems that I have a bad Throttle Position Sensor, for which there is a TSB. So I went in to the dealership, showed them the TSB, said my car is getting the codes as described in the TSB. Service rep opens the hood... There is my Zex Nitrous kit, all hooked up, including the Zex wire that connects right to the TPS! Service rep comments on my helmet in the back seat... and on top of that the numbers are still on the windows from the track this last weekend! Tech comes out, pulls the car in bay... 15 minutes later he comes out and says "Parts will be here tomorrow...." Oh, and I didn't reflash my computer back to stock...
Unless the dealer can prove that your mod caused the problem they can't void the warranty... I mean one look at my car and it's obvious this car is no where near stock... LOL! Heck they could have easily said the Zex unit fried the TPS...
I'm not 100% sure... i didn't think they could tell if you reflashed your computer... but someone did tell me once that they could but 99% of the dealerships don't have the equipment or talent to do it...
#6
Originally posted by scrming@October 3, 2005, 7:15 PM
Unless the dealer can prove that your mod caused the problem they can't void the warranty...
Unless the dealer can prove that your mod caused the problem they can't void the warranty...
#8
Originally posted by Sonic Brew@October 3, 2005, 11:01 PM
Technically they can't, but if they refuse you would to battle it out in court. And I think FoMoCo has a little bit more money.
Technically they can't, but if they refuse you would to battle it out in court. And I think FoMoCo has a little bit more money.
I agree.. but.. a lot of people would have you believe that a mod will void the entire warranty... Dealership can't void the warranty on my power windows because of my Nitrous kit... that's what a lot of people don't seem to understand... at least that's been my observation...
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#9
Originally posted by scrming@October 4, 2005, 3:17 AM
I agree.. but.. a lot of people would have you believe that a mod will void the entire warranty... Dealership can't void the warranty on my power windows because of my Nitrous kit... that's what a lot of people don't seem to understand... at least that's been my observation...![Dunno](https://themustangsource.com/forums/images/smilies/dunno.gif)
I agree.. but.. a lot of people would have you believe that a mod will void the entire warranty... Dealership can't void the warranty on my power windows because of my Nitrous kit... that's what a lot of people don't seem to understand... at least that's been my observation...
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#10
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Originally posted by GhostGT@October 4, 2005, 7:04 PM
Very true. But the tiny risk of something actually going WRONG with a part of the car you modded just scares me. That is the only thing holding me back from getting a tune. and my dad.![Crying](https://themustangsource.com/forums/images/smilies/crying.gif)
Very true. But the tiny risk of something actually going WRONG with a part of the car you modded just scares me. That is the only thing holding me back from getting a tune. and my dad.
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#12
Originally posted by don_w@October 4, 2005, 10:00 PM
If you want to play, be prepared to pay... simple as that. Frankly, I don't give a rat's azz about whether the dealer will do warranty repairs for me or not. That's probably the last people I want working on my car anyway. If one of my mods breaks something, not only will I get it fixed, I'll make it better than it was. My 2 cents...
If you want to play, be prepared to pay... simple as that. Frankly, I don't give a rat's azz about whether the dealer will do warranty repairs for me or not. That's probably the last people I want working on my car anyway. If one of my mods breaks something, not only will I get it fixed, I'll make it better than it was. My 2 cents...
#13
Originally posted by joesmustang@October 4, 2005, 11:18 PM
Which TSB is for the TPS? What's the symptoms?
Which TSB is for the TPS? What's the symptoms?
#14
You could get a CAI that doesn't require a flash if you are that concerned. I think I'm going with the BBK kit and Throttle body. Bolt-on, no-flash.
Of course I actually need a Mustang first.........
Of course I actually need a Mustang first.........
#15
Originally posted by AFChief@October 5, 2005, 5:51 AM
You could get a CAI that doesn't require a flash if you are that concerned. I think I'm going with the BBK kit and Throttle body. Bolt-on, no-flash.
Of course I actually need a Mustang first.........
You could get a CAI that doesn't require a flash if you are that concerned. I think I'm going with the BBK kit and Throttle body. Bolt-on, no-flash.
Of course I actually need a Mustang first.........
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