Manual Pull?
8/26/05, 09:03 AM
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Originally posted by pcfrisch@August 26, 2005, 6:29 AM
Hi, My dealer said my order would be "manually" pulled, what does that mean? Would the 800 lady report this?
Hi, My dealer said my order would be "manually" pulled, what does that mean? Would the 800 lady report this?
On Thursday the Ford computer goes thru all the orders nationally and does a pull by commodity and dealer. It is an entirely automatic system. Once in a while an order either gets overlooked or for one reason or another it does not pull. The dealer can then call his regional rep and request a priority pull. If there is an avaialble slot, the region can then assign either a priority code of 01 or 02 in which case it will then get pulled. I would guess that is what your dealer is talking about. ERL won't know anything until after the unit is serialized [the day after it pulls] and then the system still takes time to update.
8/26/05, 09:20 AM
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I spoke to the dealer today and he said they pulled the wrong order...and they are on the phone now to Ford to straighten it out, I am so mad about this, I have been waiting since January.. I told him if it is not scheduled today (from what you said this is probably impossible) that I would cancel the order...
Nothing but excuse after excuse.
Nothing but excuse after excuse.
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