Is the ERL MIA?
#3
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Ford should allow online access for non-fleet customers. They should be honored/thrilled that they have non-fleet customers dying to find out when their Fords will be assembled and delivered!!
#5
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I know the dealerships are now supposed to use the online feature in "Concepts" (sounds like a dealer network system) while fleet customers can access status inquiries on fleet.ford.com, leaving the average joe sixpack vehicle buyer SOL, and up the creek w/o a paddle for status inquiries. I guess I'll have to call my sales person every day to annoy them.
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