General Mustang Chat Not Model Year Specific

Tuner locked...

Old Mar 15, 2013 | 11:26 PM
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Tuner locked...

So I have only used my tuner on my car and I went back to stock and now it won't let me tune... The status says unmarried so why won't it tune? I did not even know it had a limit or does it? Wish these things came with better instructions. Has this happen to anyone? If so plz help. Thanks.m
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Old Mar 16, 2013 | 07:16 PM
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How many unlocks does it have left?

Last edited by BA Mustang; Mar 16, 2013 at 09:37 PM.
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Old Mar 16, 2013 | 08:13 PM
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Are you trying to use it on the same car that you set back to stock?

If not, then the problem might be that the computer code is different and so the tune won't load to the wrong code?
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Old Mar 16, 2013 | 09:24 PM
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Do you have the latest update?
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Old Mar 17, 2013 | 12:05 AM
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I bought it new and have only used it on my car. I never was aware about unlocks left or what it meant... I do remember saying it had 5 but now it says 0. status says unmarried.
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Old Mar 17, 2013 | 02:58 PM
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Once at 0 you can no longer use the tuner. You will need to contact SCT and see how much they charge to add more unlocks to it. If it is anything like a married tuner its $150.
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Old Mar 17, 2013 | 03:00 PM
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But I thought you can tune as many times as you want on the same car? I want a refund now! :P
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Old Mar 17, 2013 | 04:04 PM
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Well every time a tune is removed and the stock tune is put back on the ECU counts as an unlock.

So say like you have a 93 race tune on, but wanted the 87 street tune. So you put the stock tune back on, and then uploaded the 87 tune. That was an unlock used up. I wish they did it by VIN so if you do that with the same car, but unfortunately they don't do that.

Last edited by BA Mustang; Mar 17, 2013 at 04:05 PM.
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Old Mar 17, 2013 | 06:56 PM
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Originally Posted by BA Mustang
Well every time a tune is removed and the stock tune is put back on the ECU counts as an unlock.

So say like you have a 93 race tune on, but wanted the 87 street tune. So you put the stock tune back on, and then uploaded the 87 tune. That was an unlock used up. I wish they did it by VIN so if you do that with the same car, but unfortunately they don't do that.
Unlocks only have to do with moving it from one car to another - if all you are doing is changing tunes on the same car it doesn't affect the unlocks. Setting it back to stock and then loading a new tune on the same vehicle will not trip an unlock. Setting your car back to stock and loading a tune on a different vehicle will trip an unlock.

Otherwise mine would have been locked a LONG time ago. I was testing tunes for Doug at C&L and changed tunes several times a day testing different configurations and options. Always set it back to stock and then loaded the new configuration.

And with the tuner only having 5 unlocks total it would be pretty bad since most change tunes for the track. After 5 track visits the tuner wouldn't work if it was set up the way you thought.
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Old Mar 17, 2013 | 09:16 PM
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Originally Posted by JimC
Unlocks only have to do with moving it from one car to another - if all you are doing is changing tunes on the same car it doesn't affect the unlocks. Setting it back to stock and then loading a new tune on the same vehicle will not trip an unlock. Setting your car back to stock and loading a tune on a different vehicle will trip an unlock.
This. Changing tunes on the same car doesn't use up an unlock. Only changing from one car to another. If it's an issue with old firmware, then I'd contact SCT before updating it or doing anything. Good luck to you though...I'm thinking you're gonna need to cough up $150 to get it unlocked.
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Old Mar 18, 2013 | 08:48 AM
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When I returned my car to the stock tune it tripped the unlock.
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Old Mar 18, 2013 | 09:44 AM
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Originally Posted by BA Mustang
When I returned my car to the stock tune it tripped the unlock.
If it's done that more than once, then you should contact SCT. That's not normal, and shouldn't be happening. I've already changed tunes twice, and I've only lost one unlock.
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Old Mar 18, 2013 | 12:07 PM
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It shouldn't be tripping an unlock returning the car to stock. Call SCT tech support because something is wrong. As long as it is being used on the same car it shouldn't unlock by changing tunes or going back to stock.
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Old Mar 19, 2013 | 09:57 AM
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Called SCT and showed them some screen shots. They said I had a rare case where Ford forgets to write the VIN on the PCM so that's why my tuner would always think I was using it in different car. They will reset my tuner for no cost :-)
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Old Mar 19, 2013 | 10:40 AM
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Originally Posted by Fastang97
Called SCT and showed them some screen shots. They said I had a rare case where Ford forgets to write the VIN on the PCM so that's why my tuner would always think I was using it in different car. They will reset my tuner for no cost :-)
Good. But what is to stop it from happening again? Tuner update? Have the dealership reflash your car? Did they give a suggestion?
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Old Mar 19, 2013 | 12:49 PM
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They said they would program my tuner to sync with my car without locking up again. Don't know how but hopefully it works. Yea it's weird my PCM has no VIN.
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Old Mar 19, 2013 | 02:41 PM
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I honestly don't think it has to do with that. I thought I remember reading about a glitch in some of their old firmware that would cause that. I'm thinkin' it's their firmware issue. Do you recall what version you have/had?
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Old Mar 19, 2013 | 09:32 PM
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I have the iTSX and when I check the vehicle info it did say my PCM was blank. Either way I am just glad not paying any fee for the unlock.
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