The ERL lady
8/16/05, 09:26 PM
#1
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i dont know what this ladys problem is..but she cant understand a thing im saying! Ive called the number at least 10 times and repeating the VIN over and over and over and she gets it wrong every time. :bang: :bang: :bang:
8/16/05, 09:37 PM
#2
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Don't even try the VIN... it'll never happen. Get your DORA and go the route with the body code, dealer number, etc... I don't remember what all you'll need, it's been a few months. But give up on the VIN already, that dumb robot broad needs miracle ear.
8/16/05, 09:41 PM
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Originally posted by RedRaider@August 16, 2005, 11:41 PM
Trying using the order number route...the VIN never seems to be understood, especially from a Texas boy!
Trying using the order number route...the VIN never seems to be understood, especially from a Texas boy!
8/16/05, 10:06 PM
#7
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Originally posted by ClemJoe628@August 16, 2005, 11:52 PM
If you have the VOC that will work too..I don't have a DORA but it had all the info I needed to find out today that I'm now locked in
If you have the VOC that will work too..I don't have a DORA but it had all the info I needed to find out today that I'm now locked in
8/16/05, 10:34 PM
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She asks for the dealer number (5 digit number), she asks for your car year (2006), she asks for your body type (for the v6 it's T80 and I think GT is T82) and your order number from the dealer. I think that is all she asks for other than if it's a ford. I have only called her two times now and this is what I remember her asking.
8/16/05, 11:03 PM
#10
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Originally posted by StangGrl@August 16, 2005, 10:37 PM
She asks for the dealer number (5 digit number), she asks for your car year (2006), she asks for your body type (for the v6 it's T80 and I think GT is T82) and your order number from the dealer. I think that is all she asks for other than if it's a ford. I have only called her two times now and this is what I remember her asking.
She asks for the dealer number (5 digit number), she asks for your car year (2006), she asks for your body type (for the v6 it's T80 and I think GT is T82) and your order number from the dealer. I think that is all she asks for other than if it's a ford. I have only called her two times now and this is what I remember her asking.
8/17/05, 05:51 AM
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Originally posted by JustFord0099@August 17, 2005, 12:09 AM
what did you use from your VOC?
what did you use from your VOC?
8/17/05, 06:28 AM
#13
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Yeah, what they said, I used to call that thing weekly, and tried using the VIN # once. That was the only time I tried. Use the order # and you'll be fine!
I'm surprised this year they didn't get her a hearing aid!
I'm surprised this year they didn't get her a hearing aid!
8/17/05, 08:43 AM
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This is hilarious!! The silly robot lady can't for the life of her understand T82. Then it connects me to a live person who tells me that I need to contact my dealership.
So...anyone have any hints on how to speak Tee Eight Two to an evil robot lady?
So...anyone have any hints on how to speak Tee Eight Two to an evil robot lady?
8/17/05, 09:14 AM
#17
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Christopher, I have good luck with separating each letter or number and emphasizing the end a little. Make sure you have a distinct "T" sound on the end of your "eight".
She is persnickety.
If you can't get her to understand, PM me your info and I'll call for you.
She is persnickety.
If you can't get her to understand, PM me your info and I'll call for you.
8/17/05, 11:03 AM
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Could anyone give me the number to the ERL...because i would like to know if my car has been shipped yet since it was built on 8/15... The last time i called which i thought was right they said it was for dealers only...help would be much appreciated thanks