2005-2009 Mustang Information on The S197 {Gen1}

Customer Service -

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Old Apr 7, 2005 | 02:44 PM
  #1  
Ranger's Avatar
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Team Mustang Source
 
Joined: October 1, 2004
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From: Central Virginia
Want to thank Chuck at PS for taking care of a problem I had with an order. I easily could have ended up between a rock and a hard place dealing with the manufacturer. He took the bull by the horns and made it his problem. He made the calls, followups, etc, which resulted in everything being resolved to my satisfaction.

Know that is the way it is suppose to work but unfortunately, I have had too many experience with both web sites and stores in general, where if something is wrong, it falls entirely on the customer to get it resolved.
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Old Apr 7, 2005 | 02:57 PM
  #2  
azlitigator's Avatar
Mach 1 Member
 
Joined: February 25, 2005
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Thats nice to hear! Usually we hear about the bad stuff. Thanks for posting
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Old Apr 7, 2005 | 03:00 PM
  #3  
adrenalin's Avatar
I Have No Life
 
Joined: May 26, 2004
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I will also give them props. I had problems with the original magnaflows and between magnaflow and partshopper the issue was resolved very well.
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Old Apr 7, 2005 | 03:19 PM
  #4  
acadian's Avatar
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Joined: May 18, 2004
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I can also say that Partshopper is great. I ordered my exhaust from them. Great prices (best on-line usually + you ca get a TMS discount) and great service.
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