When the guy hooked my car, he gave me a phone number to call. I called that,they gave me another number that turned out to be Ford Credit, the redemption department.

 

I see now. I Googled "Cab East" and it turns out they are an arm of Ford Credit. I hope it works out for you okay in any case.

 

Called this morning, and they told me the same thing, it takes 24-48 hours for the account information to be updated,told me to call back on Monday. I told them that the car was picked up on Tuesday afternoon,its been longer than 48 hours. Wonder if there is anyone else I can get in touch with to see if I can get this straightened out?

 

The key word in all of this is "lease". He wasn't purchasing the car. Ford Credit (or any of their subsidiaries) were not extending a line of credit as a secured loan against a piece of property. He was renting it for a determined period of time. If he were purchasing the car, I am sure that the lender would have bent over backwards to help him out provided there was a proper line of communication established prior to it getting out of hand. But a leasing agent, they don't care because it is just as easy for them to take the car back and send it to a wholesaler.