Cannot find my order?
12/28/04, 01:42 PM
#1
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I just called the Ford Customer Service center and they informed me that with the information I gave them my order cannot be found! I have no idea whats goin on right now! Where is my order!?
12/28/04, 01:57 PM
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My order number, and all my vehicle info and my dealer number and all the stuff I have... I do not have a VIN yet... my order was supposidly sent in on November 17th, but my order cannot even be found... Im worried....
12/28/04, 02:00 PM
#4
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Hmmm, over a month and no VIN, I ordered two weeks prior to you and my car is sitting 50 feet from me right now. What exactly did you order? You may want to start thinking about going to another dealer, hope you can get your deposit back if you put one down.
12/28/04, 02:07 PM
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Originally posted by holderca1@December 28, 2004, 3:03 PM
Hmmm, over a month and no VIN, I ordered two weeks prior to you and my car is sitting 50 feet from me right now. What exactly did you order? You may want to start thinking about going to another dealer, hope you can get your deposit back if you put one down.
Hmmm, over a month and no VIN, I ordered two weeks prior to you and my car is sitting 50 feet from me right now. What exactly did you order? You may want to start thinking about going to another dealer, hope you can get your deposit back if you put one down.
12/28/04, 02:14 PM
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It took me 1 month and 3 weeks to get a VIN. If I wouldn't have lost my grand, I would've pulled my deposit. But as far as the question on your order goes, Ford always seems to have computer problems. I would just call back later today and see what they say.
12/28/04, 02:17 PM
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Originally posted by z71mudder199@December 28, 2004, 3:14 PM
I called the automated number 2 days in a row and the customer service number and my order cannot be tracked down...
I called the automated number 2 days in a row and the customer service number and my order cannot be tracked down...
12/28/04, 03:02 PM
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priority 10 doesnt mean ur first in line. u can be a priority 30 at another dealer n get ur car before a priority 10. depends on the region and how big or small thedealershiop is and the volume of business they do.
12/28/04, 03:04 PM
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Well I just got a VIN number from the dealer I bugged him until he gave it to me... Called the Customer Service and They said the last maintnance was done on the car December 9th... but for some reason its got a scheduled delivery date of Jan 24th seems a little lengthy...
12/28/04, 03:08 PM
#13
Originally posted by Stangfriik+December 28, 2004, 3:10 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Stangfriik @ December 28, 2004, 3:10 PM)</td></tr><tr><td id='QUOTE'><!--QuoteBegin-holderca1@December 28, 2004, 3:03 PM
Hmmm, over a month and no VIN, I ordered two weeks prior to you and my car is sitting 50 feet from me right now. What exactly did you order? You may want to start thinking about going to another dealer, hope you can get your deposit back if you put one down.
Hmmm, over a month and no VIN, I ordered two weeks prior to you and my car is sitting 50 feet from me right now. What exactly did you order? You may want to start thinking about going to another dealer, hope you can get your deposit back if you put one down.
You called today?? I called the automated line today; message says they're closed for the holidays and then it disconnected me!
12/28/04, 03:13 PM
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Try calling the Customer Service number... then ask the person that answers to track your order... they closed at 5 though... the number is 1-800-392-3673... good luck!
12/28/04, 04:43 PM
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What information do you need to have to call the customer service line? My dealer says he won't have the VIN until the first week in January, because they had already filled their December allocation.
12/28/04, 04:55 PM
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Thanks, I'm going to get as much together as I can and call them tomorrow. I know I am priority 10, but like they said earlier, it doesn't matter much if that dealer isn't getting any more allocations this month.
12/28/04, 07:19 PM
#20
Originally posted by outdoorstom@December 28, 2004, 7:23 PM
I just called the VOPC and it was working. Yesteday when I called they were closed for the Holidays. Good luck!
I just called the VOPC and it was working. Yesteday when I called they were closed for the Holidays. Good luck!
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