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Paint was fixed, more issues

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Old Nov 17, 2012 | 09:46 AM
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Paint was fixed, more issues

I had my rear quarter repainted because of a paint issue, and the did great on the rear quarter. There are minor imperfections and even tiny specs of dirt in the clear. But what really pisses me off is, they got clear coat overspray on my windshield and all over my hood and roof. Is this an easy fix for them? I dunno if I want to let them try now : /
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Old Nov 17, 2012 | 09:48 AM
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The overspray is also rough and not smooth which drives me crazy as well. you can only physically see it in certain angles when in direct sunlight. I'm hoping the can wet sand and buff and be done with it.
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Old Nov 17, 2012 | 09:50 AM
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It's an easy fix. Take it back and they should have it back to you within a couple hours.
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Old Nov 17, 2012 | 09:55 AM
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Originally Posted by SCHMOKN
It's an easy fix. Take it back and they should have it back to you within a couple hours.
Ok good. That's what I was hoping for.
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Old Nov 19, 2012 | 05:44 PM
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Originally Posted by mikeyt03
I had my rear quarter repainted...There are minor imperfections and even tiny specs of dirt in the clear...they got clear coat overspray on my windshield and all over my hood and roof. Is this an easy fix for them? I dunno if I want to let them try now : /
Hi mikeyt03,

That's no good. Have you had a chance to take it back to the dealer so they can evaluate the cause? I highly recommend having them look at it as soon as possible (if you haven't already).

Keep me posted on the status. If you like, I can escalate your concerns to a regional customer service manager; just PM your VIN, mileage, dealer, full name, and best contact number.

Andrea
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Old Nov 19, 2012 | 06:22 PM
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Originally Posted by FordCustomerService

Hi mikeyt03,

That's no good. Have you had a chance to take it back to the dealer so they can evaluate the cause? I highly recommend having them look at it as soon as possible (if you haven't already).

Keep me posted on the status. If you like, I can escalate your concerns to a regional customer service manager; just PM your VIN, mileage, dealer, full name, and best contact number.

Andrea
I'm going to drop by tomorrow. Thanks!
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Old Nov 21, 2012 | 08:21 AM
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Originally Posted by mikeyt03
I'm going to drop by tomorrow. Thanks!
Make sure you PM me to get it escalated, mikeyt03.

Deysha
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