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Failed Rack and Pinion: 2013

Old Oct 6, 2015 | 05:39 AM
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Failed Rack and Pinion: 2013

I have a 2013 Mustang (52,000 miles) that I took into a local dealership to have diagnostics done for a loud rubbing noise that occurs whenever I turn left. The report is that the rack and pinion have gone bad, an electric part that has failed due to water intrusion. I keep the car in a garage, and have never driven through any standing water!

I was quoted $2100 to repair the damage, this cannot be expected for a car of this age, right? I know that there has been a recall on Ford Fusions for the same reason, is this a known issue for the Mustang as well? Thank you so much for your time!
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Old Oct 6, 2015 | 07:12 AM
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Ouch. Is it like a groan/creaking sound?
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Old Oct 6, 2015 | 07:14 AM
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It is a quite loud rubbing noise. To be honest, it sounded like a plastic panel was dragging across the tire as it turned, that is all I assumed it was.
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Old Oct 6, 2015 | 05:11 PM
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If you bought the car there and serviced it with them, you can ask the Service Manager for after-warranty assistance from Ford ... they should be able to help at least with the part cost, which is over $1000 for that unit ...
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Old Oct 12, 2015 | 08:42 AM
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I am still hoping to hear from Deysha and FordService
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Old Oct 13, 2015 | 09:38 AM
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Originally Posted by RadJag
I am still hoping to hear from Deysha and FordService
Thanks for the PM, RadJag! I'll get back to you as soon as possible.

Deysha
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