Twins

I dont use it much (2013 Boss Mustang) so I cant say if it has been working lately but yesterday I paired a new phone to it. No issues and I can dial out and receive calls manually. However, when I try to use any vioce commands the system does not recognize them at all - like the mic is just dead. Any suggestions? Did I possibly need to do somenhtinhg else when setting up the new phone?

Mustang259

This is not much help, but, you really have to focus on the Mic in your car, on mine it is near the convertible opener toggle switch and as long a I yell at it it works 60% of the time.
I really think Ford could have chosen a better system, the Microsoft based software is twitchy and out dated. I am not a big fan of it which is one of the main reasons I did not choose the Nav option on my car, total waste of money on a microsoft product.

Twins

Yeah, I've been screaming at it The strange thing is it worked fine a few weeks ago when I last used it so either it stopped working at some point and I didnt know abou it; somehow pairing this new phone up was done wrong or pairing it somehow screwed up the system.

Twins

Well, in case anyone has the same issue, I pulled the #3 fuse from the passanger side kick panel fuse box. Left it out for 20 minutes and reinstalled.

The system works again.

Stevedotmil

She can be pretty finicky. That being said I have had to learn a lot more commands the way that the system says them in order to be more successful when asking it to do things.

the dudeness

That fuse trick is good to know. I have not had any trouble with mine (yet), but i also don't like using it as i don't want to have to wait for the chime and instructions every time. I much prefer just using the controls from the steering wheel when i can.

Mustang Freak

Yeah I yell a lot at mine and generally get upset so I just stop using it! I believe the key is saying the exact wording and at the right decibel.

youngstang90

You can press the voice button twice to skip what she is saying.
And as far as getting her to understand, I've found that if I talk in a normal volume and at normal speed she picks up better than yelling, or pausing in between words.

AWmustang

I know that in our 2012 Explorer there is a setting in the sync menu for Novice or Pro. Switching it to Pro means that when you press the voice button you just get the beep. There are no prompts at all from the system. Perhaps the Mustang has a similar setting. There are prompts at other times, which can be interrupted by pushing the sync button as youngstang90 mentioned.

Twins

My car has that setting- saw it when I was scrolling through various menus. In my case, it did not matter what I said or what volume it was spoken at. No comprendo by sync. Once I did the reboot she picked it right up. So far so good.