HELP!!! -My V6 wont start after going back to stock
#1
Bullitt Member
Thread Starter
HELP!!! -My V6 wont start after going back to stock
Just a heads up- I posted this in the main 2010 -2014 forum as well.
So Im just trying to get my car back to stock because its going into the shop and during the return to stock programming the process fails and now my car is stuck in the drive way and wont start. I called American muscle and spoke to someone at Bama. They said you have to call SCT and they will help you. SCT is closed now. Anyone have any suggestions other than unplugging the battery for 10 minutes At this point I cant even program it with the bama tunes.
So Im just trying to get my car back to stock because its going into the shop and during the return to stock programming the process fails and now my car is stuck in the drive way and wont start. I called American muscle and spoke to someone at Bama. They said you have to call SCT and they will help you. SCT is closed now. Anyone have any suggestions other than unplugging the battery for 10 minutes At this point I cant even program it with the bama tunes.
#3
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Join Date: September 10, 2007
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I ran into the same issue..
Long story short, my stock tune on the SCT Livewire had been corrupted some how. Luckily I had backed it up on my PC right after I tuned my car. SCT was able to manipulate that file so I could upload it to my Livewire, replacing the corrupt file. I was then able to return her back to stock and all was good.
Long story short, my stock tune on the SCT Livewire had been corrupted some how. Luckily I had backed it up on my PC right after I tuned my car. SCT was able to manipulate that file so I could upload it to my Livewire, replacing the corrupt file. I was then able to return her back to stock and all was good.
#4
Bullitt Member
Thread Starter
Weill just as all of you guys said - I called and SCT and they remote controlled my computer and I was able to extract the stock tune file from the iTSX. They will repair the file and then email it back to me in about 45 minutes. He said not to worry and I should be fine. With the iTSX - all I will have to do is click on the emailed file they send me from my iPhone and then it will open in the iTSX app and automatically do the repair. I won't be home until about 5:30 which mean I will have 30 minutes to try the repair before SCT support closes for the weekend. I will post back tonight with results.
#5
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Just a heads up- I posted this in the main 2010 -2014 forum as well.
So Im just trying to get my car back to stock because its going into the shop and during the return to stock programming the process fails and now my car is stuck in the drive way and wont start. I called American muscle and spoke to someone at Bama. They said you have to call SCT and they will help you. SCT is closed now. Anyone have any suggestions other than unplugging the battery for 10 minutes At this point I cant even program it with the bama tunes.
So Im just trying to get my car back to stock because its going into the shop and during the return to stock programming the process fails and now my car is stuck in the drive way and wont start. I called American muscle and spoke to someone at Bama. They said you have to call SCT and they will help you. SCT is closed now. Anyone have any suggestions other than unplugging the battery for 10 minutes At this point I cant even program it with the bama tunes.
I apologize for the inconvenience your experiencing with your device. I wish I could be more help, however this is definitely an issue with in the device.
I'm confident that SCT will get you taken care of very quickly! Downloading a recovery file on the iTSX is as easy as opening an email! If you need any further assistance after you update your firmware ect.. hit me up & well get you taken care of!
Our Bama Performance tuning specialists are here in the building Monday-Friday from 9AM-5:30PM EST and Saturday 10AM-3PM EST. You can hit them up directly at 888.226.9764 and they'll get you squared away!
- Dan
Last edited by AMDanBailer; 7/27/12 at 08:01 AM.
#6
Bullitt Member
Thread Starter
dball584,
I apologize for the inconvenience your experiencing with your device. I wish I could be more help, however this is definitely an issue with in the device.
I'm confident that SCT will get you taken care of very quickly! Downloading a recovery file on the iTSX is as easy as opening an email! If you need any further assistance after you update your firmware ect.. hit me up & well get you taken care of!
Our Bama Performance tuning specialists are here in the building Monday-Friday from 9AM-5:30PM EST and Saturday 10AM-3PM EST. You can hit them up directly at 888.226.9764 and they'll get you squared away!
- Dan
I apologize for the inconvenience your experiencing with your device. I wish I could be more help, however this is definitely an issue with in the device.
I'm confident that SCT will get you taken care of very quickly! Downloading a recovery file on the iTSX is as easy as opening an email! If you need any further assistance after you update your firmware ect.. hit me up & well get you taken care of!
Our Bama Performance tuning specialists are here in the building Monday-Friday from 9AM-5:30PM EST and Saturday 10AM-3PM EST. You can hit them up directly at 888.226.9764 and they'll get you squared away!
- Dan
Something tells me I just voided my warranty and it only cost me $469 bucks...
#7
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Join Date: December 14, 2007
Location: State of Jefferson Mountains USA
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dball584,
I apologize for the inconvenience your experiencing with your device. I wish I could be more help, however this is definitely an issue with in the device.
I'm confident that SCT will get you taken care of very quickly! Downloading a recovery file on the iTSX is as easy as opening an email! If you need any further assistance after you update your firmware ect.. hit me up & well get you taken care of!
Our Bama Performance tuning specialists are here in the building Monday-Friday from 9AM-5:30PM EST and Saturday 10AM-3PM EST. You can hit them up directly at 888.226.9764 and they'll get you squared away!
- Dan
I apologize for the inconvenience your experiencing with your device. I wish I could be more help, however this is definitely an issue with in the device.
I'm confident that SCT will get you taken care of very quickly! Downloading a recovery file on the iTSX is as easy as opening an email! If you need any further assistance after you update your firmware ect.. hit me up & well get you taken care of!
Our Bama Performance tuning specialists are here in the building Monday-Friday from 9AM-5:30PM EST and Saturday 10AM-3PM EST. You can hit them up directly at 888.226.9764 and they'll get you squared away!
- Dan
You need to step up and insist SCT allow you to get the customer's vehicle back on the road ASAP. Because apparently (from other posts) SCT is slow as hell.
#8
Bullitt Member
Thread Starter
So i was on hold with SCT for about 20 minutes before I got a person on the phone. They gave me some suggestions and nothing was working. Then they asked that I update the tuner. I plugged it in and the rep connected to my PC and started to guide the update. I asked him if this doesnt work then what the next step. He said ship them my tunner and my cars computer....... While its running the device update I get disconnect on the call and now he never calls me back and I call SCT again - Been on hold for 20 minutes and still no one has picked up. If anyone is out there that can help please IM..
#10
Bullitt Member
Thread Starter
Finally spoke with someone and basically I have to wait for the device to finish updating. Its been going since 5:45 and not even half done. They sent me a new recovery file and the plan is to wait all night for this to finish updating and then try the second recovery file with the new firmware. If this does not work they tell me to pull my car's computer out of the car and ship it to them for Monday and they should ship it back to be on Wednesday. I'm truley sorry I got mixed up with this tuner. Yes the results when it worked were AWESOME but this is regoddamndiddulous...
SCT is only there until 7pm and if this doesnt work then I have to wait until Mondat to call again (Wait on hold for 20 minutes) and then arrange to ship my cars computer!!
If I can return my car back to stock I can assure your I will try and return this device
SCT is only there until 7pm and if this doesnt work then I have to wait until Mondat to call again (Wait on hold for 20 minutes) and then arrange to ship my cars computer!!
If I can return my car back to stock I can assure your I will try and return this device
#13
Bullitt Member
Thread Starter
I updated the device to the latest version then got a new recovery file. I get the file loaded into the iTSX and then Im prompted to return the car back to stock. I start the process and then it tells me to turn the key on. I do and then the screen stays the same with the Turn the key on message. It stays that way for a really really really long time. Almost and long as it take to get a person from SCT on the phone. Well guess what - STILL NOT WORKING.
Here is a sample of what I'm dealing with.
Here is a sample of what I'm dealing with.
#14
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FU SCT!!! Our cars are totally dependent upon this computer crap and now SCT looks to be trying to compete with Bill Gates defective junk!
I'll never buy SCT as look as they are this problematic and knowlingly don't provide 24/7 access to fix file. Screw them!
I'll never buy SCT as look as they are this problematic and knowlingly don't provide 24/7 access to fix file. Screw them!
#15
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Join Date: September 10, 2007
Location: South Jersey
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That sucks!
Though I do have to say, with the exception of that one corrupt file, I haven't had any issues with my Livewire. I bought it in 2007 and have used it dozens of times sense.
Though I do have to say, with the exception of that one corrupt file, I haven't had any issues with my Livewire. I bought it in 2007 and have used it dozens of times sense.
#16
Bullitt Member
Thread Starter
Been up all night thinking about this whole issue with the tune
This is going to be a really long weekend. I can't talk to anyone at SCT until Monday. And American Muscle said only SCT can help me. At some point I'm guessing I will have to make a choice.
Do I take the car to the dealer and roll the dice of paying a small fortune to fix this issue and also cause me to void my warranty. Or do I spend some time figuring out how to remove the computer from the car, then make arrangements with SCT to ship it out to them and have SCT repair it.
Do I take the car to the dealer and roll the dice of paying a small fortune to fix this issue and also cause me to void my warranty. Or do I spend some time figuring out how to remove the computer from the car, then make arrangements with SCT to ship it out to them and have SCT repair it.
#18
Shelby GT350 Member
Originally Posted by dball584
I updated the device to the latest version then got a new recovery file. I get the file loaded into the iTSX and then Im prompted to return the car back to stock. I start the process and then it tells me to turn the key on. I do and then the screen stays the same with the Turn the key on message. It stays that way for a really really really long time. Almost and long as it take to get a person from SCT on the phone. Well guess what - STILL NOT WORKING.
Here is a sample of what I'm dealing with.
Video Link: http://www.youtube.com/watch?v=M03No2u5Wwk&feature=g-upl
Here is a sample of what I'm dealing with.
Video Link: http://www.youtube.com/watch?v=M03No2u5Wwk&feature=g-upl
#19
Bullitt Member
Thread Starter
I have a rental car so I can do without the mustang for a few days. My back is killing me since the accident and now I have to strain it more trying to extract the CPU from the car. I may just call the dealer and bite the bullet.