Judging from what these dealers know about PCM programming, they probably screwed something up at some point. Whether it was on original install, the wipe, the reinstall of stock tune, the reinstall of track cal.

I have conceded to Ray that the cel is false and those that actually had bad cats were because they were bad from ford. But in your case, you got brand new cats, didn't even run the track key, and now one is bad again. Something doesn't add up.

Hind sight is 20/20 but you really should have just waited instead of doing that wipe step recently. I sure hope your inpatients hasn't led to your car and/or PCM being ruined permanently.

 

To add, they are either wrong about the update since Ray didn't say it was out until after you did that. Or the new tune is even worse. Hoping for the former.

 

Deysha, I figured out where you can help (in this case. Not implying that you don't help greatly on all of the other issues). Is there no end to dealers trying to knowingly rip off customers??? Charge $150 for the software?!? He already bought the software. That's what the voucher is for!

It's so annoying bc in ANY other industry this crookery or even at best, the severe lack of training and product knowledge, is not tolerated.

 

I was asked by the dealer to bring the car back in if I got the CEL so it could be documented and the codes read. Them updating the Trackey was based on them calling FRPP and being told the update was out. Obviously it wasn't.

 

Okay. But FRPP said not to. There was nothing to document by the dealer. FRPP has it under control. They trump a dimwitted dealer that has zero clue of what's going on. They just see a cel. You gotta know better.

 

The dealer had already started the reprogramming process before Ray stated on here not too. They called FRPP and was told the updated Trackey was available to download..... So they did. Now you state they should listen to FRPP WHEN THEY DID. So someone at FRPP told them the update was available. It's being handled, I have a rental provided and the update should be coming and the new right side cat will be here Monday. Hopefully this will be the end of the issues.

 

Well, getting ready to go to the dealer for the 3rd time. Hopefully this goes well. My car has about 450 miles on it with ZERO issues. No cells, no power or performance issues as of yet. Wish me luck fellas, I'm going in lol.

 

3rd time was the charm for me. Hope it's the same for you.

 

Ok. Got good news and bad news lol. Bad news is that they couldn't complete the track key because of the wireless internet however they got it almost done, key is cut and paired to the car and the tech did reach out to Ray.

Good news is that all I have to do is wait for the cal tool from Ray to finish up. The dealer only charged me 95 out the door for 1 hr plus the dude from service is going to do my first oil change for free for the scheduling fiasco last week.

Ray was once again helpful throughout the process on his day off which means a lot.

 

That is good news. And nice of the dealer to recognize the hassle and hook you up. Also, you get a procal like you wanted now! Lol

What sucks though is that they should have done that last week for you.

 

This happened the first two times to me as well. Glad it will at least get all sorted out.

 

I was gonna order the trackey for 2014 but gonna wait now,until they get the update stable .

 

Is there any experienced dealer in south Carolina I could take mine to? I have the track key package and been reading .I haven't had a chance to take to the dealer ,too busy working .but after reading this post I might think about it some more .

 

Well basically he asked if all was good because they depend on customer surveys and I said well you did make me come here last week and lose half a day at work so he asked what he could do to make it up and I said my 1st oil change for free lol so he was cool with that. I did want it working today but hey like you said a procal will lessen the frustration lol.

Hopefully the update took care of the problems. Hey im going to add you and others on this thread to my friends list if thats ok.

 

Hey Scoot. Do you already have the new update? And if yes, any cells/issues?

 

You are basically going to have to call your local dealers and see. No one in my area had done a track key for a new gt but had done a couple of boss track keys which is about the same.
Thanks to everyone on this thread taking the time to report issues and experiences and Ford Racing the update has been completed. Now we just have to report any new issues if any.

 

Nope no new update yet. Waiting for it in the mail. Been lucky enough not to get any CEL or have anything I would call issues. Pinging for the first outing and the engine braking was a little slow to go. All works great now.

 

Thanks for the response
I'm gonna call around

 

I don't know what part of SC you are in but Hilbish Ford in Kannapolis NC did mine and they are very experienced with FRPP. It's worth the trip to have it done right. If you have any more questions just message me.

 

I've been following this thread w/ great interest, have been interested since the first mention of the Track Key ability on non-Boss cars. Have a 2013 GT so I'd be in the Track Cal group but frankly (even putting aside the initial release issues) I'm not sure there is a dealer in the area (Cleveland, OH) I'd trust at even having a remote chance of *not* screwing up the entire process. It's the main reason I never did the original FRPP Pro Cal either.

Had a 2008 GT and went the whole aftermarket CAI/SCT Tune (various tuners), gears, MGW, LCA's, etc route with and never had any real problems...just don't feel like doing that stuff anymore with the 2013 GT though.

It's kinda sad that when you wanna stay close to OEM 'approved' mods, just can't seem to count on a dealer to be competent; 'hit or miss' kinda experiences from what I gather.

We do have a Roush-affiliated Ford dealer around here but not sure that alone could guarantee knowledge and competence w/ respect to FRPP stuff.

FWIW (and I know it sure ain't much in a Ford-centric forum), we also have a Vette we've worked on a bit and it is quite easy to identify the Vette-Tech friendly dealers in the area based on word-of-mouth AND GM Vette-certified Techs credentials.

Dunno, sure would like to have the track cal but not at the expense of going through a whole PITA experience.

What to do, what to do??