Been having issues with the headlights turning on and off by themselves when the car was turned off. Found out it was a bad smart junction box. I was quoted $836 for diag, parts and labor. I do have a claim number, and I am hoping that ford might be willing to help me out with this since it seems the sjb is prone to failure.

I will keep this updated as I will be called by a ford customer service advisor by Wednesday. Praying for the best on this!!

 

A lot of the problems with the sjb on these cars is due to water getting in through the poorly sealed seams. Do you have water under the carpet on the passenger side ? If so , that could be the problem and just replacing the box won't stop it from happening again.

 

Dealer said it was dry and they didn't see any corrosion with the SJB.

 

So the verdict is leaving me extremely disappointed with with corporate ford as they denied me of any assistance on the car. However the dealer did give some assistance themselves so I am very happy with them, but corporate ford not so much.

 

I’m glad to learn your dealer helped you out, The01Cav.

Deysha

 

Thanks Deysha, I just really wish Ford themselves could have stepped up. They know that this is a pretty common issue and it seems like they want just sweep it under the rug as well as the hood corrosion issue. I really thought ford took pride in their customer service as where here it looks like they could care less once they have the money they run. This really makes me think twice about buying another ford after seeing how they're not really willing to help the consumer.

Again Deysha thank you for your help and interest in all of this as it's really appreciate it.

 

for a 05/06, but still-
http://www.ebay.com/itm/BRAND-NEW-FO...62ddae&vxp=mtr

brandnew 239... bet Ford aint got 50 bucks in it, bet dealer diagnostics/programming was a 15 minute job... glad they didnt hose you for the full 836, and know the warranty has to end somewhere, but still- the folks on ebay arent selling at a loss, and a 600 markup on a 200 part seems a bit pricey

edit- if your car is a 09, how far out of warranty was it? couldnt have been much...I agree the hood corrosion issue shoulda been history after '05... my new(4 mile) 09 has it too- always been a Ford fan, but next time, meh... they are all cheaping out as much as possible, just sad when known issues are still issues years into the production run...

 

Well the car still isn't done, they now said that it has a bad anti theft switch. So I guess I might have to have a little talk tomorrow and find out exactly whats going on as they just seem to be throwing parts and it and did not even confirm to see if that was okay. I don't want to be that customer but if I have to I will be.

The car has 68,000 miles on it by the way.

 

Even though we were not able to assist you directly, in some cases it’s best we empower dealers to work with their customers as they’re able to view concerns first hand. I’m still here to help where I can.

Deysha

 

Thank you Deysha, you have been a great help!

 

Any time!

Deysha