2010-2014 Mustang Information on The S197 {GenII}

Tune warranty info

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Old Jun 22, 2012 | 11:31 AM
  #1  
Bredo's Avatar
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Tune warranty info

I've been researching lately and want to hit the 400rwhp marker, wanting to tune and cai my 2013 mustang get track pack. I was curious if doing so voids warranty if I'm running a 91 octane fuel setting(best pump gas nearby). Is there only certain things it voids or is it for the entire car??

Bredo
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Old Jun 22, 2012 | 11:41 AM
  #2  
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Here is a FORD TSB for Food for Thought. Disregard it does not mention your year model it's just an older TSB I had in desktop.

The Little box at the lower Right on Page 3 is the scary one.


KC
Attached Files
File Type: pdf
tsb11-07-07.pdf (1.67 MB, 661 views)

Last edited by 05stangkc; Jun 22, 2012 at 12:22 PM.
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Old Jun 22, 2012 | 12:51 PM
  #3  
Ordie's Avatar
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A tune will not "void" a warranty however a claim can be denied if they feel its the reason for the car coming in with an issue.


Magnusson-Moss warranty act.

Last edited by Ordie; Jun 22, 2012 at 12:53 PM.
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Old Jun 22, 2012 | 12:54 PM
  #4  
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Originally Posted by Ordie
A tune will not "void" a warranty however a claim can be denied if they feel its the reason for the car coming in with an issue.
Powertrain coverage can be cancelled if a tune is found or evidence of possible tuning/flashing.

For anything else, I believe its more along what you're saying (a claim can be denied due to the offending part), but they've not been joking around with the tunes.

At least in my case, I was able to get $2k off my loan by sending the bank the released balance of my ESP.
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Old Jun 22, 2012 | 01:21 PM
  #5  
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From: Visalia Ca.
FURTHER FORD INFO as an FYI.
To: All Ford and Lincoln Dealers
Subject: EFC00772DC Additional Warranty Cancellation Categories Available Effective October 10, 2011
Page Content
Effective Monday, Oct. 10, 2011, three additional categories are being added to the current list of Warranty Cancellation Categories. These new cancellation categories have been added based upon dealership requests.
TYPES OF WARRANTY CANCELLATIONS
  • Body/Paint
  • Electrical *New*
  • Engine
  • Entire Vehicle Coverage
  • Fuel System *New*
  • Powertrain (includes engine, transmission and drivetrain)
  • Rear Axle
  • Suspension *New*
  • Transmission
COMMON TYPES OF VEHICLE DAMAGE THAT REQUIRE WARRANTY CANCELLATION
  • Infrequent or No Vehicle Maintenance
    • Cancellation Criteria: Infrequent or no vehicle maintenance has caused engine or transmission failure.
  • Modification or Alteration
    • Cancellation Criteria: Owner physically modifies or alters vehicle for performance enhancement (performance programmer, etc.), resulting in damage to the engine, transmission, or other vehicle components.
  • Water Ingestion/Damage
    • Cancellation Criteria: Water has been ingested into a Powertrain component, or electrical components and/or passenger compartment has been submerged.
  • Abuse
    • Cancellation Criteria: Vehicle abuse, whether intentional or inadvertent, results in damage to the engine, transmission, or other vehicle components. Types of abuse may include fuel contamination, aggressive driving behavior, racing, aftermarket fluid additives, overloading or towing over capacity, etc.
  • Odometer Tampering
    • Cancellation Criteria: The odometer is not working properly or shows signs of tampering.
  • Unauthorized Installation/Repair or Parts
    • Cancellation Criteria: Vehicle repairs or service has been performed by an unqualified repair facility, non-Ford part has been installed, or incorrect installation has resulted in damage to the electrical system, engine, transmission, or other vehicle components.

Last edited by 05stangkc; Jun 22, 2012 at 01:45 PM.
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Old Jun 22, 2012 | 01:48 PM
  #6  
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About half of that list goes against the Federal Act I mentioned.

Non Ford part used will cancel the warranty?

Ford can't just say since you have an axleback exhaust your warranty claim on your steering problem is denied.

Last edited by Ordie; Jun 22, 2012 at 01:50 PM.
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Old Jun 22, 2012 | 02:06 PM
  #7  
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From: Visalia Ca.
Originally Posted by Ordie
About half of that list goes against the Federal Act I mentioned.

Non Ford part used will cancel the warranty?

Ford can't just say since you have an axleback exhaust your warranty claim on your steering problem is denied.
You have to read the VERBAGE very carefully. It says IF AFTERMARKET PART caused damage. I spent 27 years working at the FORD Dealership level. You gotta really read this stuff over and over. I know it's not real clear but when are warranties.

You are correct the Magnusson Moss Act does not allow a warranty to be voided simply because an aftermarket part was installed. It has to be proven IT CAUSED the Damage.

Also if a POWERTRAIN warranty were cancelled it would have no bearing on a SUSPENSION claim. Correct again. That would only come into play with a COMPLETE vehicle warranty cancel. I would surmise the most likely way this would happen if a vehicle was submerged in a flood.

This is my interpretation and opinion based on my experience. Take it for what it's worth.

I would also like to add that on more than a few instances I have helped The TMS members who were told a specific repair was not covered under warranty by their Dealer get that repair covered by supplying the correct way to submit the claim.

I do not want to give the impression I am against mods I most certainly am not but want to inform to the best of my knowledge how the process works. I have been here since 2004 and have always tried to present the facts to the best of my experience.

I have owned 3 Sn197's and had my share of warranty concerns and have been on both sides of the fence.

Just wanted to be clear. Unlike warranties and our Legal System!

KC

Last edited by 05stangkc; Jun 22, 2012 at 02:40 PM.
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Old Jun 22, 2012 | 02:27 PM
  #8  
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The abuse one surprises me: "aggressive driving behavior"

I wonder how that is determined (on mine they listed that as well in addition to the flash, where HPDE schools and the like).

I wonder if it can go as far as you blipped the throttle, did a burnout, or accellerated hard (doubtful, but open ended terms are often the point of contention in contract disputes).
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Old Jun 22, 2012 | 02:45 PM
  #9  
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From: Visalia Ca.
Originally Posted by CaptDistraction
The abuse one surprises me: "aggressive driving behavior"

I wonder how that is determined (on mine they listed that as well in addition to the flash, where HPDE schools and the like).

I wonder if it can go as far as you blipped the throttle, did a burnout, or accellerated hard (doubtful, but open ended terms are often the point of contention in contract disputes).
You might find this bit of Technology Interesting.

https://themustangsource.com/f726/bi...ck-box-474639/
,
,
,
,
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Old Jun 22, 2012 | 03:39 PM
  #10  
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Ummm well said...just a roll of the dice.
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Old Jun 22, 2012 | 04:52 PM
  #11  
Ordie's Avatar
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From: Jax, FL
Originally Posted by 05stangkc
You have to read the VERBAGE very carefully.

Sorry about my post earlier. I was on my phone and your first post wasn't formatted like it is here on the mobile device.

This post was what I was trying to get at but being on my phone I wasn't going to type it all out..lol
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Old Jun 22, 2012 | 05:24 PM
  #12  
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Assume that if you tune it, you own it. At least we can still tune the 2013s, Dodge locked out their PCMs in 2011.
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Old Jun 22, 2012 | 05:56 PM
  #13  
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From: Visalia Ca.
Originally Posted by Ordie
Sorry about my post earlier. I was on my phone and your first post wasn't formatted like it is here on the mobile device.

This post was what I was trying to get at but being on my phone I wasn't going to type it all out..lol
No Prob Bro! Glad you Replied!

KC

Last edited by 05stangkc; Jun 22, 2012 at 06:00 PM.
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Old Jun 24, 2012 | 07:08 PM
  #14  
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Hey Guys,

Steeda Autosports designs, engineers, and manufacturers. One must realize that for over 23 years, Steeda has been working hand-in-hand with Ford on a vast array of programs, both OEM for their production programs as well as aftermarket part related programs. We have directly worked with Ford on many critical programs over the years, and we were the pilot company to work together with Ford Motor Company under the Ford/SEMA Technology Sharing Initiative. In addition, as a testate to the quality and that go into each of our products; we are one of only several aftermarket companies that are ISO 9001-2008 certified. What does all of this mean? It all underscores the Commitment that we have to produce the highest quality level of products that enhance performance for the niche performance customer using the latest technologies and under the auspices of the Ford Technology Program. We thoroughly test our products on the street, track, and dragstrip under the most severe conditions - all with the specific intent of ensuring that the products we sell, will NOT precipitate damage to the vehicle or denial of any OEM warranty provisions. To date, we have zero issues or denials with regard to an OEM warranty when our products have been installed as directed on consumer cars - ZERO!

This does not happen by chance, rather it is because of the commitment we have for the upmost level of quality, the fact that we design/engineer/manufacture our products under strict ISO 9001-2008 procedures, and also because of our engineering relationship we have with Ford Motor Company. Our products enhance the OEM product without sacrificing reliability, damaging a vehicle, or adversely affecting NVH qualities to the level that many of our competitors do.

The bottom line: One must choose their aftermarket parts wisely so that the integrity of their vehicle is not compromised. In that accord, it is prudent to align yourself with a proven leader in Ford performance parts and accessories, one that works hand-in-hand with Ford Motor Company, and one that designs, engineers, and manufacturers their products under the same ISO quality system that Ford operates under and lastly, one that has a lifetime guarantee on their products.

Must be aware that approximately 99% of aftermarket companies do not operate under the strict procedures that Steeda does therein lies the "Steeda Difference" that you can have confidence with.
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Old Jun 24, 2012 | 07:37 PM
  #15  
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Talking

Originally Posted by tj@steeda
Hey Guys,

Steeda Autosports designs, engineers, and manufacturers. One must realize that for over 23 years, Steeda has been working hand-in-hand with Ford on a vast array of programs, both OEM for their production programs as well as aftermarket part related programs. We have directly worked with Ford on many critical programs over the years, and we were the pilot company to work together with Ford Motor Company under the Ford/SEMA Technology Sharing Initiative. In addition, as a testate to the quality and that go into each of our products; we are one of only several aftermarket companies that are ISO 9001-2008 certified. What does all of this mean? It all underscores the Commitment that we have to produce the highest quality level of products that enhance performance for the niche performance customer using the latest technologies and under the auspices of the Ford Technology Program. We thoroughly test our products on the street, track, and dragstrip under the most severe conditions - all with the specific intent of ensuring that the products we sell, will NOT precipitate damage to the vehicle or denial of any OEM warranty provisions. To date, we have zero issues or denials with regard to an OEM warranty when our products have been installed as directed on consumer cars - ZERO!

This does not happen by chance, rather it is because of the commitment we have for the upmost level of quality, the fact that we design/engineer/manufacture our products under strict ISO 9001-2008 procedures, and also because of our engineering relationship we have with Ford Motor Company. Our products enhance the OEM product without sacrificing reliability, damaging a vehicle, or adversely affecting NVH qualities to the level that many of our competitors do.

The bottom line: One must choose their aftermarket parts wisely so that the integrity of their vehicle is not compromised. In that accord, it is prudent to align yourself with a proven leader in Ford performance parts and accessories, one that works hand-in-hand with Ford Motor Company, and one that designs, engineers, and manufacturers their products under the same ISO quality system that Ford operates under and lastly, one that has a lifetime guarantee on their products.

Must be aware that approximately 99% of aftermarket companies do not operate under the strict procedures that Steeda does therein lies the "Steeda Difference" that you can have confidence with.
So why doesn't steeds work more with ford by getting their products covered under warrenty? Would be a smart move n your part if you could!
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Old Jun 24, 2012 | 07:45 PM
  #16  
Gster's Avatar
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Originally Posted by LLZuB

So why doesn't steeds work more with ford by getting their products covered under warrenty? Would be a smart move n your part if you could!
I agree. +10000
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Old Jun 25, 2012 | 06:11 AM
  #17  
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Originally Posted by tj@steeda
Hey Guys,

Steeda Autosports designs, engineers, and manufacturers. One must realize that for over 23 years, Steeda has been working hand-in-hand with Ford on a vast array of programs, both OEM for their production programs as well as aftermarket part related programs. We have directly worked with Ford on many critical programs over the years, and we were the pilot company to work together with Ford Motor Company under the Ford/SEMA Technology Sharing Initiative. In addition, as a testate to the quality and that go into each of our products; we are one of only several aftermarket companies that are ISO 9001-2008 certified. What does all of this mean? It all underscores the Commitment that we have to produce the highest quality level of products that enhance performance for the niche performance customer using the latest technologies and under the auspices of the Ford Technology Program. We thoroughly test our products on the street, track, and dragstrip under the most severe conditions - all with the specific intent of ensuring that the products we sell, will NOT precipitate damage to the vehicle or denial of any OEM warranty provisions. To date, we have zero issues or denials with regard to an OEM warranty when our products have been installed as directed on consumer cars - ZERO!

This does not happen by chance, rather it is because of the commitment we have for the upmost level of quality, the fact that we design/engineer/manufacture our products under strict ISO 9001-2008 procedures, and also because of our engineering relationship we have with Ford Motor Company. Our products enhance the OEM product without sacrificing reliability, damaging a vehicle, or adversely affecting NVH qualities to the level that many of our competitors do.

The bottom line: One must choose their aftermarket parts wisely so that the integrity of their vehicle is not compromised. In that accord, it is prudent to align yourself with a proven leader in Ford performance parts and accessories, one that works hand-in-hand with Ford Motor Company, and one that designs, engineers, and manufacturers their products under the same ISO quality system that Ford operates under and lastly, one that has a lifetime guarantee on their products.

Must be aware that approximately 99% of aftermarket companies do not operate under the strict procedures that Steeda does therein lies the "Steeda Difference" that you can have confidence with.
Yeah, so give Hall Ford in Newport News a call, or any Ford dealer with 75 miles of them, because they consider ANY tune (even FRPP) of either engine or trans settings to be a warranty-voider. Since they are my interface with Ford they are the gatekeepers & key masters re my power train warranty. And on this topic they are about as pleasant as Gozer. I would love nothing more than a Steeda intake/tune on my car but it's almost like my home that I cannot modify without HOA permission. I really hate it but don't have time to dwell on it...
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Old Jun 25, 2012 | 08:57 AM
  #18  
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From: CenTex...sort of
Originally Posted by Double-EDad
Yeah, so give Hall Ford in Newport News a call, or any Ford dealer with 75 miles of them, because they consider ANY tune (even FRPP) of either engine or trans settings to be a warranty-voider. Since they are my interface with Ford they are the gatekeepers & key masters re my power train warranty. And on this topic they are about as pleasant as Gozer. I would love nothing more than a Steeda intake/tune on my car but it's almost like my home that I cannot modify without HOA permission. I really hate it but don't have time to dwell on it...
Two things: Nice Ghostbusters reference, and that's why I will never be part of an HOA.
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Old Jun 25, 2012 | 10:26 AM
  #19  
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From: Southeastern Virginia
Originally Posted by kcoTiger

Two things: Nice Ghostbusters reference, and that's why I will never be part of an HOA.
Thanks, & I say "never again" on HOA every time but I am married & our localities all have prohibitions on developing any new 'hoods without HOAs. So to get something nice (wives prefer that), when u need it, in an area you want it, ignoring HOA choices leaves the plate pretty barren. So HOAs near me are having the reverse of the initially intended effect: homes unencumbered are selling for more than equivalent homes on their manicured neighborhoods on their partitioned 1/4-acre lots...

And now, back to your regularly-scheduled thread...
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Old Jun 25, 2012 | 05:21 PM
  #20  
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Originally Posted by 05stangkc
FURTHER FORD INFO as an FYI.
To: All Ford and Lincoln Dealers
Subject: EFC00772DC Additional Warranty Cancellation Categories Available Effective October 10, 2011
Page Content
Effective Monday, Oct. 10, 2011, three additional categories are being added to the current list of Warranty Cancellation Categories. These new cancellation categories have been added based upon dealership requests.
TYPES OF WARRANTY CANCELLATIONS

[*]Body/Paint[*]Electrical *New*[*]Engine[*]Entire Vehicle Coverage[*]Fuel System *New*[*]Powertrain (includes engine, transmission and drivetrain)[*]Rear Axle[*]Suspension *New*[*]Transmission

COMMON TYPES OF VEHICLE DAMAGE THAT REQUIRE WARRANTY CANCELLATION

[*]Infrequent or No Vehicle Maintenance
[*]Cancellation Criteria: Infrequent or no vehicle maintenance has caused engine or transmission failure.

[*]Modification or Alteration
[*] Cancellation Criteria: Owner physically modifies or alters vehicle for performance enhancement (performance programmer, etc.), resulting in damage to the engine, transmission, or other vehicle components.

[*]Water Ingestion/Damage
[*]Cancellation Criteria: Water has been ingested into a Powertrain component, or electrical components and/or passenger compartment has been submerged.

[*]Abuse
[*]Cancellation Criteria: Vehicle abuse, whether intentional or inadvertent, results in damage to the engine, transmission, or other vehicle components. Types of abuse may include fuel contamination, aggressive driving behavior, racing, aftermarket fluid additives, overloading or towing over capacity, etc.

[*]Odometer Tampering
[*]Cancellation Criteria: The odometer is not working properly or shows signs of tampering.

[*]Unauthorized Installation/Repair or Parts
[*]Cancellation Criteria: Vehicle repairs or service has been performed by an unqualified repair facility, non-Ford part has been installed, or incorrect installation has resulted in damage to the electrical system, engine, transmission, or other vehicle components.

So, according to this. I can't drive my "Racecar with a license plate" aggressively. I guess marketing and legal don't talk :confused
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