2010-2014 Mustang Information on The S197 {GenII}

Sync 4.4 Update.

Old Dec 27, 2016 | 11:40 AM
  #541  
Raynier Leonardo's Avatar
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From: Dallas, Tx
Originally Posted by FordIVTteam
Raynier Leonardo,

I'm happy to help! Which SYNC system do you have: owner.ford.com/how-tos/sync-technology/all/get-started-with-sync/how-to-identify-your-sync-version.html?model

Cara
Just the regular Sync System with Aux, Bluetooth and USB. Non-Navigation and no Sirius.
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Old Dec 27, 2016 | 12:24 PM
  #542  
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Originally Posted by Raynier Leonardo
Just the regular Sync System with Aux, Bluetooth and USB. Non-Navigation and no Sirius.
Have you performed a master reset on the vehicle? If not, you can find the steps here: https://owner.ford.com/how-tos/sync-...html?sync=sync

If you continue to run into issues, please PM the VIN.

Cara
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Old Dec 27, 2016 | 12:26 PM
  #543  
Raynier Leonardo's Avatar
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From: Dallas, Tx
Originally Posted by FordIVTteam
Have you performed a master reset on the vehicle? If not, you can find the steps here: https://owner.ford.com/how-tos/sync-...html?sync=sync

If you continue to run into issues, please PM the VIN.

Cara
I will PM you the vin.

and i am locked out of the sync system. Nothing sync related features work on my car only the FM/AM radio works
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Old Dec 27, 2016 | 01:20 PM
  #544  
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Originally Posted by Raynier Leonardo
I will PM you the vin.

and i am locked out of the sync system. Nothing sync related features work on my car only the FM/AM radio works
I replied to your PM.

Cara
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Old Jan 3, 2017 | 10:13 PM
  #545  
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Wondering if anyone saw my earlier message ... is there anyone else who upgraded to SYNC 4.6 who is still able to use Siri?

If so, can you post which iPhone you have and which iOS is installed?

Also, FordIVTeam, do you have any suggestions for me to try?
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Old Sep 24, 2017 | 06:00 PM
  #546  
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Unfortunately Ford removed Siri Eyes-Free support in SYNC version 4.6. The last supported version was 4.4, it was "silently" removed without them trying to make any mention of it until you have updated and then you find out. Only way to get it back is to downgrade back to version 4.4, and good luck on trying to get a copy of DR3T-14D544-AF version 4.4. They won't give it to you. So far the only thing I have gotten from Ford is you have to take it to a dealership and see if they will downgrade it for you. I have been looking everywhere for a copy of DR3T-14D544-AF and I can't find one anywhere.
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Old Mar 27, 2023 | 10:06 AM
  #547  
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Update File for 2011

Does anyone happen to still have the update file for the 2011 mustang? The website only lets me update in store.
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Old Mar 27, 2023 | 04:13 PM
  #548  
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Can't you copy, save and then forward the updated files in-store to your mobile device or e-mail account
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Old Mar 27, 2023 | 04:15 PM
  #549  
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Originally Posted by m05fastbackGT
Can't you copy, save and then forward the updated files in-store to your mobile device or e-mail account
No it doesn’t even show the file, just says to take it in and they quoted me around 600
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Old Mar 27, 2023 | 05:02 PM
  #550  
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Originally Posted by ARTaj070805
No it doesn’t even show the file, just says to take it in and they quoted me around 600
Unfortunately, the only other option I can think of is to consider contacting Ford customer service at 1 (800) 392-3673 and ask to speak with a manager and bring to their attention your concerns about the file updates... Perhaps they can work something out for you or provide other options
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Old Apr 1, 2023 | 01:21 AM
  #551  
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Originally Posted by ARTaj070805
Does anyone happen to still have the update file for the 2011 mustang? The website only lets me update in store.
Are they VIN specific? Is the ZIP file something we can post on here?

Last edited by shaneyusa; Apr 1, 2023 at 01:23 AM.
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