When I did my oil change I stated to get a constant tick, but after driving it a couple of hundred miles the noise disappeared. I also noticed that when I turned on the a/c the noise would come, but when I turned it off the sound would still be there but less noticeable. Took it to the dealership and told them that there was a tbs on it, but didn't did anything. I don't hear the noise anymore, but will keep on eye on it In case it comes back and get worst.

 

I have an appointment today. Have you taken yours to the dealership yet, and did they determine what the issue is?

 

Appointment was postponed until tomorrow...I will certainly pass along everything I learn.

 

I just got a call from the dealer, and they confirmed my issue was the AC stretchy belt TSB 12-8-14. They are ordering the parts to fix the issue. Lucky for me I have a late build 2012, and they do not need to replace the front cover. They are telling me that this is not covered by my 5yr/60,000 mile warranty, and that it will cost me 250 combined parts and labor.

 

Sir... I hope you are calling them out on this B.S.

A TSB means that it's COVERED by Ford. I don't even think the mileage warranty applies to it at all. If you are experiencing symptoms stemming from this TSB, it should be covered... parts, labor, and all.

 

Yes I am calling them out on this. It makes no sense to me that they admit to a defective design that causes issues, and then refuse to pay for it.

 

+1
Glad to hear OP is pushing for justice here.

Mine is here at the shop now. Oddly, I stood with the mechanic and observed the noise together and we found that the noise went away almost entirely with the AC switched on.

They're running some more tests and looking up the TSB now. I will keep everyone posted.

 

So....I'm getting a new water pump!

The hell?

 

I wonder if your tick is different then what others are experiencing. My tick is back and it is louder then ever.

 

Sounds like you have the issue outlines in TSB 12-3-1. Very similar sounds, but with different causes. They ran the tests for both TSB's 12-3-1 & 12-8-14, and were able to narrow it down to the A/C stretchy belt.

 

The dealer replaced the belt and compressor on my 2011.

 

Had my car at my dealer twice in the last 2 weeks for my tick. I tried to record my noise with my camera but it is inexpensive and has poor sound quality. I found a Youtube video that is Exactly what my noise is and have the link here... I rode with a tech and duplicated the noise. He proceeded to check heat shields, cross members and other possible noise sources. I mentioned the TSB for the stretchy belt. They told me that the TSB was only for the V6. I gave them the TSB number finally and they called for a tech request. We rescheduled for this morning and they removed the stretchy belt per the tech assistance. Unfortunately the noise did not go away so now the Dealer is stumped. To be clear I am happy with what my Dealer is doing. But disappointed to have such a beautiful car that makes a annoying sound every time I drive it. I sent Deysha a PM hoping there is something she can do. And I am hoping someone out there has other ideas. Thanks All!

 

Pretty frustrating that you have to be the one to give THEM the TSB...but which number did you give them?

Did you suggest TSB 12-3-1? Per 2012White5.0's comment above this is the one that is bein used to address the water pump as the source of the noise.

Fortunately, these cars are worth the trouble. Hang in there and keep us posted.

 

Hi guys,

Just to clarify, a TSB is a repair procedure sent to our dealers in case someone comes in with a specific concern. It is not a Recall and it’s only covered under your new-vehicle limited warranty (3yrs/36k miles).

Thanks for the PM, 14Glassback. I’ll get back to you as soon as possible.

Deysha

 

The second time I dropped off the car I gave them both TSB numbers. But I do not know if they investigated the 12-3-1 TSB. I assume they did. Ford can be bad with how they list bulletins. They may not list each bulletin under all covered model years. Which is why they could not find the stretchy belt bulletin until I gave them the number. It is not listed under the 14 MY. I was confident the stretchy belt bulletin would correct my issue. But after removing the AC belt they said the noise was still there... Now I am at a loss. But I think the dealer is doing the best they can with the info they have from Ford. They also told me one of their techs has a 15 and his makes the same noise my 14 does. Keeping my fingers crossed for a solution...

 

So TSBs that occur outside of 3/36 have to be paid for by the customer???? Even though it's a defect from the manufacturer???

 

A TSB is a Technical Service Bulletin to help technicians address and diagnose a common or difficult to diagnose failure more quickly and efficiently. It's not a recall in any way. For instance, there are a number of TSB's from GM regarding intake gasket leaks on their V6 engines from the 90's. It points out the gaskets were defective and there is a new style of gasket to correct this, etc. That doesn't mean you can bring your 1996 Lumina in for a free repair because the original gasket finally took a dump. It's meant to point out or guide the repair for a problem that Ford has seen before and knows the root cause of failure. Such as manual transmission Mustangs hard shifting or grinding into gear, there is a TSB for a different type of gear oil. If your car makes it out of the 3/36000 without it being an issue, it's not covered to have them put in different gear oil if you're out of warranty.

 

All the threads I've read on the engine tick, it doesn't seem like anyone knows the cause of it or has had a catastrophic engine failure as a result. I don't think Ford knows what the problem is, or the problem is not something that will cause a failure. Likely the latter. I've heard of people with 60k+ miles on their Mustang with the tick and still haven't had any major failure. The only stories I've read of people getting rid of the tick, had their engine completely replaced. Those are pretty rare situations where the dealer (mistakenly) recognized it as a major issue and tried everything until getting authorization to replace the engine. That's not going to happen for all of us with the tick. That's not feasible by Ford. i think it's going to just end up being a live-with-it situation.

 

I'm going to go out on a limb her and say Ford and any other company out there, probably knows exactly what's wrong with their own products and have the tools to figure it out.


Ford probably would likely not worry about it and not doing anything about it on a mass scale for several reasons.


- is it putting anyone in harms way? probably not.
- it is impacting the environment? probably not
- is it going to hurt sales? probably not.


so, why do anything about it? I know, I don't exactly agree with that either. Ford isn't alone. lots of companies are the same.

 

Well I'm at the dealership getting my oil changed , I would do this myself but the engine was changed at 10k and it all started with the engine tick, and then an engine knock. There is now 5k on this new motor and this is its first oil change since install.

I told the service manager to listen to the car before it went in to make sure it has. No tick.

I'll update when either I leave to go home or deliver the car to the other side of the building to the service shop.