Ford CS worked for me
6/4/10, 11:15 AM
#1
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Ford CS worked for me
I ordered my GT on April 20, but have not yet received a VIN.
So yesterday, I got my order number and my dealer number from my delaer and called Ford CS.
After an hour on the phone, where I politely explained that 6 weeks with no VIN was simply not acceptable, I got a promise that the regional rep would call me and that my complaint weas being escalated and that I would hear from a "specialist" by Monday.
Well, what do you know, the regional rep called me last night and promised a VIN by today.
This monring, I received a call from "Mike" a Ford CS specialist. While I was on the phone with him, my dealer called me with my VIN. Car to be build week of 6/21/10.
So, apparently, Ford CS can be helpful.
So yesterday, I got my order number and my dealer number from my delaer and called Ford CS.
After an hour on the phone, where I politely explained that 6 weeks with no VIN was simply not acceptable, I got a promise that the regional rep would call me and that my complaint weas being escalated and that I would hear from a "specialist" by Monday.
Well, what do you know, the regional rep called me last night and promised a VIN by today.
This monring, I received a call from "Mike" a Ford CS specialist. While I was on the phone with him, my dealer called me with my VIN. Car to be build week of 6/21/10.
So, apparently, Ford CS can be helpful.
6/4/10, 11:34 AM
#3
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I ordered my GT on April 20, but have not yet received a VIN.
So yesterday, I got my order number and my dealer number from my delaer and called Ford CS.
After an hour on the phone, where I politely explained that 6 weeks with no VIN was simply not acceptable, I got a promise that the regional rep would call me and that my complaint weas being escalated and that I would hear from a "specialist" by Monday.
Well, what do you know, the regional rep called me last night and promised a VIN by today.
This monring, I received a call from "Mike" a Ford CS specialist. While I was on the phone with him, my dealer called me with my VIN. Car to be build week of 6/21/10.
So, apparently, Ford CS can be helpful.
So yesterday, I got my order number and my dealer number from my delaer and called Ford CS.
After an hour on the phone, where I politely explained that 6 weeks with no VIN was simply not acceptable, I got a promise that the regional rep would call me and that my complaint weas being escalated and that I would hear from a "specialist" by Monday.
Well, what do you know, the regional rep called me last night and promised a VIN by today.
This monring, I received a call from "Mike" a Ford CS specialist. While I was on the phone with him, my dealer called me with my VIN. Car to be build week of 6/21/10.
So, apparently, Ford CS can be helpful.
Whats your last six numbers? Mine is 133771 with a dealer ETA of July 4 or week of anyway.
6/4/10, 01:30 PM
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6/4/10, 04:42 PM
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6/4/10, 04:47 PM
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Pete says you have to say "sillyninny" . . . just sayin' . . .
6/4/10, 04:51 PM
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6/4/10, 04:53 PM
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6/4/10, 06:30 PM
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6/4/10, 07:28 PM
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