Hi all,

Picked up an 11 GT/CS on 1 Jul 10 (off the lot). Didn't drive it a lot first week as it rained constantly and didn't feel like seeing how a new engine handled water - we have terrible drainage, so even a little rain equals flooded streets.

Long story short, now that I am driving it daily, I have an SRS light issue. All works fine in the morning and at lunch when I drive home and back to work - comes on at ignition on then turns off shortly after car turns over.

But, when I leave at the end of the day, the light will not go off! This is the light showing a front airbag issue that shows below the speedometer.

I have seen other threads about the SRS light and can certainly take it to dealer, however the problem I am going to have is replicating it when I take it in, since it's hit and miss. Is it possible that ambient temperature can cause this - it's been mid 90's all week when I leave work?

I guess I am just confused as to why it only happens at a certain time of the day.

Thanks in advance for any insight....bill

 

Really nothing to do other than take it in.

 

Just an update. Went by the dealer on Monday, 19 July. They were swamped so offerred to call be back in 2-3 days. Called me back 22 July in the morning and took car in after work. They hooked up computer and got three bad codes (didn't offer to share what they were).

Tech reseated all connections...no luck, light stayed on. Since it was Thursday, they set me up an appointment for the following Tuesday (today), so I could have my car over the weekend.

Dropped it off at 7:30 this morning and waiting to hear prognosis (nothing as of 3:30 pm). I printed and shared some of the other threads about bad sensors and the seat clips...don't think they appreciated it much lol...not that I was trying to tell them their job, I just want it fixed and back as soon as possible.

Only change in original problem is that after they hooked up computer, light stayed on continuously instead of just in the afternoon...which leads me even more to failing module going completely out.

I suspect I'll get a "we need to order parts" call before the service department closes...just hope I get my car back until the parts come in and my dash isn't in pieces in the back of the Ford dealer somewhere...

 

Sounds like there are multiple occurrences of this - I had the same problem. It began @ under 1000 miles as intermittent airbag light and quickly became continuous. Dealer diagnosed it as a bad driver's side "airbag module" and had to order the part.

TWO WEEKS LATER the part comes in and one day shy of 3 weeks from my initial visit I had it back there for them to do the install job, which they said would take > 2.5 hrs. Everything (including my seat trim plastic) was fine.

When I took it back there for the install, they let me drop it off overnight and gave me a 2010 GT coupe as a loaner, which has me now wishing I'd bought a coupe instead of a convertible. Oh well... <sigh>

 

Had to call back end of day Tuesday for update since no one called me. They never got around to my car could they keep it another day. It was pouring down rain so why not. Had to call again end of day Wednesday as no call back all day. Now they have approval from Ford to replace airbag module and part will be here tomorrow . I'm sure I'll be calling end of day tomorrow to get any word on my car, and based on what you guys have all said, these modules don't seem to appear overnight.

And yet when I buy cars at this dealer, they just can't understand why I won't use their service department unless absolutely necessary (warranty/recall work).

 

Let us know how it goes. Yes, the dealer service depts (like many businesses) seem to compare themselves to their competitor's performance & abilities only and not so much to how they're actually fulfilling their customers' needs and desires. Inconsiderate Bastards.

 

So at end of day Wednesday no update, so I call. "Oh, we just approval from Ford to order the module, you'll have your car back tomorrow." I chuckled to myself and said "So you're sure I'll have my car back tomorrow?" "Yep" they say.

End of day Thursday, no call, but I have other things to do, so I decide to wait until Friday morning to call. I call at 10 am and have to leave yet another message (amazing how they can never answer the phone). "Oh, well the part didn't come in until late yesterday," they say. Wow, what a shock I chuckle to myself again. "We'll give you a call once they get it finished." Get a call at 12:30..."you can pick your car up anytime after 2:30." ????? How do they know at 12:30 it will be ready at 2:30, unless it's already done?

Anyway, pick it up at 4, get handed a key and pointed in the direction of my car (sitting outside). Get to my car and there is dust all over and cat paw prints across the hood. Passenger seat is leaned back, passenger's side mat flipped upside down, still ford paper on the driver's side floorboard and plastic over the seat. Trip meter now at 91 and was at 74 when I dropped it off. Oh, and car looks like it's been out four wheeling, with mud splashes behind all four tires and up the drivers side to the window. Needless to say, I am P.O.ed. I am now and page 3 of my written complaint headed to Ford Corporate. This is SIXTH vehicle I've bought from this dealer. Love the Ford product, hate the @!#!@#@ working service department.

Anyway, get it home with no light (knock on wood). Got around to cleaning up interior this morning...low and behold, the seat wasn't put together properly (like the previous picture posted here I believe). Wish I would have looked closer before I took it home, but I was too ticked.

Long story short, warranty or not, looks like I need to find a garage that understands customer service!