2010-2014 Mustang Information on The S197 {GenII}

American Muscle Order Confirmation Problems

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Old Dec 1, 2013 | 08:38 AM
  #1  
Stew5.0's Avatar
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American Muscle Order Confirmation Problems

Anyone having problems with placing orders on American Muscle and receiving a confirmation email? Since Friday night I have been having problems I ordered some products the confirm page comes up and that's it nothing goes into my account as if I ordered it. And no emails to confirm my order either.
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Old Dec 1, 2013 | 11:45 AM
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Now everything is back up and running and now I am getting two of the same orders and cannot stop it today is Sunday and no one is there. THIS SUCKS
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Old Dec 1, 2013 | 12:20 PM
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From: LA, SoCal
I had problems on my last order about 2 weeks ago. Got a order acknowledgement and confirmation email, but no shipping email. Apparently it had shipped, but they never sent me the email. Also have had problems contacting them lately(could be short staffed cause of the holidays tho)
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Old Dec 1, 2013 | 12:25 PM
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I had a similar problem with LatemodelRestoration.com's website. It responded with an error during my first attempt to purchase a product. Then the 2nd time it worked as normal. 15 mins later I received e-mail confirmation for two orders, and no one is available to cancel the extra order.

Update: Everything got straightened out on Monday and product has since been shipped.

Last edited by SoFlaBoss; Dec 3, 2013 at 07:56 PM.
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Old Dec 1, 2013 | 02:04 PM
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Joined: February 26, 2012
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From: Down south in Dixie
I made an order on 11/26, and the web site worked fine. I haven't received a shipping confirmation yet, but I'm sure it's because of the holiday's. They can surely get the double order straightened out tomorrow. Good Luck.
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Old Dec 3, 2013 | 06:43 PM
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I think american muscle is having email issues, I keep getting the email errors from them
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Old Dec 3, 2013 | 06:59 PM
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From: Texas
I placed an order on 11/29 and another on 12/2 with no problems. Already have tracking numbers.
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Old Dec 4, 2013 | 11:54 AM
  #8  
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From: Down south in Dixie
Originally Posted by wanted33
I made an order on 11/26, and the web site worked fine. I haven't received a shipping confirmation yet, but I'm sure it's because of the holiday's. They can surely get the double order straightened out tomorrow. Good Luck.







Update: Order arrived two days ago. Got here faster than the tracking number.

Last edited by wanted33; Dec 5, 2013 at 02:03 PM.
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Old Dec 4, 2013 | 01:55 PM
  #9  
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From: Twin Cities, MN
I received OSS email after the item was shipped. Wonder what I'll get on friday?
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Old Dec 4, 2013 | 03:41 PM
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From: Edmonton, Alberta
No problem here ordering from American Muscle. Ordered Friday November 29 and email with shipping number later that day...Great items there...
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