2010-2014 Mustang Information on The S197 {GenII}

American Muscle FTW!!!

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Old Jul 27, 2011 | 05:05 PM
  #1  
blackgt87's Avatar
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From: Youngstown, Ohio
American Muscle FTW!!!

I just wanted to post that I got my order from American Muscle today (CAI,SCT,Wheels), I had some issues with my wheels and the center caps and WOW people are not kidding when they rant and rave about the customer service there. It is truly remarkable.

Very few companies go out of their way to take care of people like that, and I don't know a better way to say thank you than to let as many people as I can know about my good experience and recommend you shop there. You won't be disappointed!
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Old Jul 27, 2011 | 05:26 PM
  #2  
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From: Kennesaw, GA
Originally Posted by blackgt87
I just wanted to post that I got my order from American Muscle today (CAI,SCT,Wheels), I had some issues with my wheels and the center caps and WOW people are not kidding when they rant and rave about the customer service there. It is truly remarkable.

Very few companies go out of their way to take care of people like that, and I don't know a better way to say thank you than to let as many people as I can know about my good experience and recommend you shop there. You won't be disappointed!
I agree! I bought a black shorty antenna for my 03, well my wife had to call and do the order, and of course she got the wrong one. So I call the next day while m on lunch. I to,d them my wife had got the chrome instead of the black. So the rep says it's already been shipped. I was thinking s--t ! Well she then began to say that it was ok that she would refund the difference and send out the black one right then and not to worry about sending the chrome one back! Needless to say I was VERY satisfied with the customer service dept.

Edit: oh by the way the chrome one is for sale$20 bucks with the ride
It's the 8 inch

Last edited by Quicksilver-4.6; Jul 27, 2011 at 05:45 PM.
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Old Jul 27, 2011 | 05:30 PM
  #3  
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Oh, yeah, I received a package from American Muscle today. Not only do they offer free shipping on, presumably, everything, but they're quick, too!
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Old Jul 27, 2011 | 06:14 PM
  #4  
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From: OKC, OK
I've spent thousands there, and have stuff coming in this week. Top quality all around!
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Old Jul 27, 2011 | 07:09 PM
  #5  
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From: Youngstown, Ohio
I spent over 1000 in one day! lol looks to be worth it!
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Old Jul 27, 2011 | 09:12 PM
  #6  
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From: City of Orange
Ive always had a great experience ordering from AM, they are top notch customer service!
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Old Jul 27, 2011 | 10:31 PM
  #7  
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From: Nocona, TX
They are the first place I look when I need something! I've prob spent $2K on my 95 w/them? So far on my 11, only $800. I want to go crazy, just can't quite afford to yet. When she's paid off, I can & will!! Just a good company!!

Last edited by eliyarbrough; Jul 27, 2011 at 10:32 PM.
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Old Jul 28, 2011 | 12:03 AM
  #8  
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From: San Diego, Ca
Yep American muscle is a top notch company in my book, I don't shop anywhere else.
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Old Jul 28, 2011 | 04:10 PM
  #9  
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Joined: April 24, 2010
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From: Malvern, PA
Thanks for the positive feedback everybody!


It is really great to see that so many people out there are happy with the service and support we provide!

We will continue striving to meet people's high expectations of our service!
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Old Jul 28, 2011 | 04:59 PM
  #10  
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From: Austin, TX
If they had retail stores I'd be broke...
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Old Jul 28, 2011 | 06:24 PM
  #11  
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and
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Old Jul 28, 2011 | 07:39 PM
  #12  
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NJ3
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From: Chesapeake, Va.
Originally Posted by Dreamtheory
Ive always had a great experience ordering from AM, they are top notch customer service!
I don't have a "Current Generation Mustang" but I wanted to add my thank you to American Muscle.
I recently bought a Roushcharger for my '06 from AM and just fired it up today. They had the best price on everything and were great to deal with. I did have to make a small change to my order and they made the change with no problem.

Last edited by NJ3; Jul 29, 2011 at 12:33 AM.
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Old Jul 28, 2011 | 08:32 PM
  #13  
Hytek's Avatar
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From: IL
+1! I ordered my tuner yesterday and got an email today it was shipped! That was super fast! I called in my order and Jim, I believe was his name, was super helpful and answered all my questions beyond my expectations. He even explained the new warranty to me even though I've read it like 10 times before I ordered. He said if I find something I want cheaper somewhere else to just call them and they will try to price match it. It's really hard these days to find great customer service and low prices at the same time. AM really goes above and beyond!
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Old Jul 28, 2011 | 09:44 PM
  #14  
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From: Youngstown, Ohio
Chris S was the guy I talked to, very helpful!
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Old Jul 28, 2011 | 10:08 PM
  #15  
eliyarbrough's Avatar
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From: Nocona, TX
Here's pics of what I bought there:
Shaker

Hood Struts
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Old Aug 9, 2011 | 02:58 PM
  #16  
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From: Coral Springs, FL
American muscle is awesome. QUICK too. all my friends with mustangs use AM too
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Old Aug 10, 2011 | 06:42 AM
  #17  
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From: NA
I'll throw in my words of praise - I've had nothing but an awesome experience with AM, just like many other people. Chris and the guys at AM are top-notch.
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