2010-2014 Mustang Information on The S197 {GenII}

2013 help

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Old Mar 18, 2015 | 07:09 PM
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2013 help

I have a question I can't seem to find a answer to and plenty of looking around online with no luck I just bought a 2013 mustang gt premium but I don't have the track apps option on my display I thought all premium models came with it standard equipped I even called ford and they said whoever ordered the car orriginaly asked to not have that option even tho its a free option on it which to me sounds like she didn't know how to answer my question after putting me on hold several time and came back with that answer but it does not sound right if any one can help me answer this it would be awsome . thanks
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Old Mar 18, 2015 | 07:20 PM
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Originally Posted by fox
I have a question I can't seem to find a answer to and plenty of looking around online with no luck I just bought a 2013 mustang gt premium but I don't have the track apps option on my display I thought all premium models came with it standard equipped I even called ford and they said whoever ordered the car orriginaly asked to not have that option even tho its a free option on it which to me sounds like she didn't know how to answer my question after putting me on hold several time and came back with that answer but it does not sound right if any one can help me answer this it would be awsome . thanks
Track apps is standard on all 13 GT premiums. Do you have the lcd screen between your speedometer and tachometer?
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Old Mar 18, 2015 | 07:24 PM
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Yes I do 19 inch wheels my color option leather seats the nine yards

Last edited by fox; Mar 18, 2015 at 07:26 PM.
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Old Mar 18, 2015 | 07:53 PM
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Just so I'm in the right page. You don't have this app on the lcd? Or do you just have 4 gauges? 2013 help-image-2237363178.jpg
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Old Mar 18, 2015 | 08:28 PM
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From: Westminster, CO
Originally Posted by mustangfan410
Just so I'm in the right page. You don't have this app on the lcd? Or do you just have 4 gauges? Attachment 169602
If you have the LCD above, but no TrackApps, it is an easy as built update of the cluster ... A ford dealer should be able to do this...

LEXiiON
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Old Mar 18, 2015 | 08:28 PM
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Originally Posted by mustangfan410
Just so I'm in the right page. You don't have this app on the lcd? Or do you just have 4 gauges? Attachment 169602
Yea I have the LCD gauges fuel economy settings and info but no track apps
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Old Mar 18, 2015 | 08:30 PM
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Originally Posted by fox
Yea I have the LCD gauges fuel economy settings and info but no track apps
See my post above.
LEXiiON
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Old Mar 18, 2015 | 08:31 PM
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Originally Posted by LEXiiON
If you have the LCD above, but no TrackApps, it is an easy as built update of the cluster ... A ford dealer should be able to do this...

LEXiiON
Would or should this be covered by ford since the car should of had it in the first place??
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Old Mar 18, 2015 | 08:33 PM
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From: Westminster, CO
Originally Posted by fox
Would or should this be covered by ford since the car should of had it in the first place??
You need to talk to your dealer... They just need to program that stuff...
LEXiiON
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Old Mar 18, 2015 | 08:36 PM
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Originally Posted by LEXiiON
You need to talk to your dealer... They just need to program that stuff...
LEXiiON
Thanks
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Old Mar 19, 2015 | 06:19 AM
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From: Dearborn, MI
Originally Posted by fox
I have a question I can't seem to find a answer to and plenty of looking around online with no luck I just bought a 2013 mustang gt premium but I don't have the track apps option on my display I thought all premium models came with it standard equipped I even called ford and they said whoever ordered the car orriginaly asked to not have that option even tho its a free option on it which to me sounds like she didn't know how to answer my question after putting me on hold several time and came back with that answer but it does not sound right if any one can help me answer this it would be awsome . thanks
Hello fox,

Welcome and congrats on your new ride! My name is Deysha with Ford Service and I want to look into this for you. Please PM me with your VIN so I can help.

Deysha
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Old Mar 19, 2015 | 07:18 AM
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Old Mar 24, 2015 | 11:36 PM
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I have question when I bought the car it only came with one key which is not the administrator key could track apps been disabled to the key I have ??
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Old Mar 25, 2015 | 04:35 AM
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From: Dearborn, Mi
Yes, I am pretty sure you can disable it in the MyKey feature. But your car should display that the key you are using has been programmed as a mykey when you put it in.

edit:
I looked through the manual and didn't see it called out, but I thought when I programmed my key for my son I seen it there. Either way, you should get a chime and something saying that the MyKey feature is enabled when you put your key in.

Last edited by tbone004; Mar 25, 2015 at 04:50 AM.
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Old Mar 25, 2015 | 04:50 AM
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Yes it displays my key when inserted. Wish I knew about all this stuff when I bought the car and I would of demanded the administrator key at there expense
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