2010-2014 Mustang Information on The S197 {GenII}

2011 GT, Sync is dead

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Old Jul 25, 2010 | 03:26 PM
  #1  
Gregor111's Avatar
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2011 GT, Sync is dead

So I am out cruising around on a beautiful sunny Seattle day and sync stops working. I stopped to grab lunch and upon returning to my car and turning on the stereo, Sync won't work. I cycle through every setting I can and can get the word Sync to display for all of about two seconds and then it switches to broadcast FM. I have powered down the stereo, my iPod, the entire car, and nothing seems to work. The iPod is a current generation nano if that helps.

My car is two weeks old with 600 miles on it. The dealer is an hour away and I don't really want to miss half a day of work trying to take care of this. Naturally the Sync manual doesn't have a section on troubleshooting so I have no way of determining how to re-boot the system.

Any ideas?

Greg
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Old Jul 25, 2010 | 03:46 PM
  #2  
Ltngdrvr's Avatar
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From: S.E. Texas
There is no dealer closer than that to you?

Any dealer can perform warranty work, doesn't have to be the dealer where you bought it.
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Old Jul 25, 2010 | 03:53 PM
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I think the only way of rebooting is either pulling the fuse for it, or disconnecting the battery.
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Old Jul 25, 2010 | 05:38 PM
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Gregor111's Avatar
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Originally Posted by db2797
I think the only way of rebooting is either pulling the fuse for it, or disconnecting the battery.
I just disconnected the battery for 20 minutes and that worked.

I hope I don't have to do that again.

Greg
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Old Jul 25, 2010 | 08:14 PM
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You might have to. I upgraded from the Iphone 3 to the 4, and I had to turn the phone off and restart it to get the cell service to work. I didn't even think to do that since I always leave my phone on!

Originally Posted by Gregor111
I just disconnected the battery for 20 minutes and that worked.

I hope I don't have to do that again.

Greg
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Old Jul 25, 2010 | 08:39 PM
  #6  
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From: Iowa City
Originally Posted by Falchion
You might have to. I upgraded from the Iphone 3 to the 4, and I had to turn the phone off and restart it to get the cell service to work. I didn't even think to do that since I always leave my phone on!
I upgraded by i-phone from OS 4.0 to 4.01 and it killed the USB port. I had to pull the fuse to get everything to work again properly. Seems like SYNC doesnlt like i-phone OS upgrades.
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Old Jul 25, 2010 | 09:16 PM
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From: North Carolina
If you tried the fuse and that din't fix it, maybe you have a bad button. I have had buttons fail on me before.
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Old Jul 26, 2010 | 08:19 AM
  #8  
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I'm running OS 4.01 on my Iphone 4 and it didn't have any effect on the USB. But I did that before I got the car.

Originally Posted by mjbarnet
I upgraded by i-phone from OS 4.0 to 4.01 and it killed the USB port. I had to pull the fuse to get everything to work again properly. Seems like SYNC doesnlt like i-phone OS upgrades.
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Old Jul 26, 2010 | 08:28 AM
  #9  
Karpro's Avatar
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From: Rochester, NY
Originally Posted by mjbarnet
I upgraded by i-phone from OS 4.0 to 4.01 and it killed the USB port. I had to pull the fuse to get everything to work again properly. Seems like SYNC doesnlt like i-phone OS upgrades.
Go figure, a Microsoft product not liking an Apple product. Conspiracy theorists may think this is on purpose.
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Old Jul 26, 2010 | 09:39 AM
  #10  
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From: New Castle, Delaware
Originally Posted by Karpro
Go figure, a Microsoft product not liking an Apple product. Conspiracy theorists may think this is on purpose.
LOL! Yeah, a Microsoft system that needs to be rebooted every other week, gee, where have I experienced that before?? LOL!
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Old Jul 26, 2010 | 02:11 PM
  #11  
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From: Northern VA
Originally Posted by TRMach1
LOL! Yeah, a Microsoft system that needs to be rebooted every other week, gee, where have I experienced that before?? LOL!
But so far, we don't have to cover the corner of the Mustang with duct tape.


Unless we really want to. . .


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Old Jul 26, 2010 | 08:16 PM
  #12  
Skotty's Avatar
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From: KC, MO
I've experienced similar issues, but it usually starts working properly after a minute or two. Once it seemed to fix it when, instead of cycling through the inputs with the button (which wasn't working), I instead used Sync voice command and told it "USB".
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