say what you want about doug studdard he is a stand up guy.i know he stays busy and cant always give the fastest service some time but at least its top notch when you do get it.i would hate to have to begin to try to answer all his email.and i hope i dont open a can of worms here but how many other tuners keep updating your tunes untill its right and just say thank you for your business. i cant say enough good things about doug that havent already been said,i just wanted to add my 2 cents worth.say what you want,there arnt many people who go to the extremes as doug does to keep his customers happy. thanks again doug