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Ford Sync

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Old Oct 12, 2012 | 12:38 PM
  #1  
scott.mca's Avatar
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Ford Sync

I've had my car a month now and the sync although a great idea is very temperamental. My wife's 2013 edge has the same thing fitted and it works fine.
Mine appears to crash or take an extremely long time to load whey of switch the car on. Sometimes having to stop the car turn it off and restart... Typical Microsoft right!

Any one else have the same problem?

Thanks.
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Old Oct 12, 2012 | 04:09 PM
  #2  
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From: New York
I mostly use it to make phone calls. What are you using it for?

Also, there was an upgrade on the software. I would think being your car is only a month old that you have the latest version.
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Old Oct 12, 2012 | 06:15 PM
  #3  
Mustang Freak's Avatar
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From: Lancaster, PA
I haven't had much time to study mine yet but it does seem a bit quirky. I'm trying to get Pandora to play and I'm not sure how to get it on the speakers.
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Old Oct 13, 2012 | 12:16 AM
  #4  
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That sucks I haven't had problems with my sync!!

Pretty car btw
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Old Oct 13, 2012 | 10:20 AM
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From: Thibodaux, La
Originally Posted by Mustang Freak
I haven't had much time to study mine yet but it does seem a bit quirky. I'm trying to get Pandora to play and I'm not sure how to get it on the speakers.
Press the voice button. Say "mobile apps", then when prompted say "pandora"
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Old Oct 13, 2012 | 07:42 PM
  #6  
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From: Lancaster, PA
Originally Posted by myponyandme
That sucks I haven't had problems with my sync!!

Pretty car btw
Thank you!
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Old Oct 13, 2012 | 07:44 PM
  #7  
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From: Lancaster, PA
Originally Posted by 25bduse

Press the voice button. Say "mobile apps", then when prompted say "pandora"
Thanks for the advice I will give it a try. I think over all I'm just not saying the correct prompts and then I get frustrated.
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Old Oct 13, 2012 | 09:40 PM
  #8  
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From: Thibodaux, La
Originally Posted by Mustang Freak
Thanks for the advice I will give it a try. I think over all I'm just not saying the correct prompts and then I get frustrated.

Mine just doesn't understand me half the time.
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Old Oct 15, 2012 | 11:41 AM
  #9  
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Originally Posted by scott.mca
I've had my car a month now and the sync although a great idea is very temperamental. My wife's 2013 edge has the same thing fitted and it works fine.
Mine appears to crash or take an extremely long time to load whey of switch the car on. Sometimes having to stop the car turn it off and restart... Typical Microsoft right!
Any one else have the same problem?
Thanks.
Hi, scott.mca -

I'd like to look into the concern you're experiencing. When the system takes a long time to load, are you trying to use the phone, navigation, or an MP3 device? PM me the details and your VIN; I'll try to get to the bottom of it.

Originally Posted by Mustang Freak
I haven't had much time to study mine yet but it does seem a bit quirky. I'm trying to get Pandora to play and I'm not sure how to get it on the speakers.
Originally Posted by 25bduse
Press the voice button. Say "mobile apps", then when prompted say "pandora"
Hey, Mustang Freak -

25bduse is spot-on! For more information on using AppLink, check out:

http://Support.Ford.com/topics/sync-...c#topic-item-2

Originally Posted by 25bduse
Mine just doesn't understand me half the time.
Have you checked your SYNC Owner account for an avaialble software update, 25bduse?

If anyone has any questions, give me a shout!

Jaclyn
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Old Oct 15, 2012 | 01:53 PM
  #10  
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Mine doesnt find apps for some reason. so i do, listen, say bluetooth audio, attach my speaker cord, go to music app.
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Old Oct 15, 2012 | 03:38 PM
  #11  
wheelman's Avatar
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Mine is quirky with my phone connected via USB, but plays via Bluetooth flawlessly (when connected).
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Old Oct 16, 2012 | 09:42 AM
  #12  
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Originally Posted by ZipZap04
Mine doesnt find apps for some reason. so i do, listen, say bluetooth audio, attach my speaker cord, go to music app.
Which application(s) are you trying to use and what type of phone do you have, ZipZap04?

Originally Posted by wheelman
Mine is quirky with my phone connected via USB, but plays via Bluetooth flawlessly (when connected).
Hey, wheelman -

Are you referring to AppLink or streaming music?

Jaclyn

Last edited by FordIVTteam; Oct 16, 2012 at 09:43 AM.
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Old Oct 19, 2012 | 10:37 AM
  #13  
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I would try to use iheartradio and need to say bluetooth audio. I have iphone4. I even reconnected my bluetooth and still does it.
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Old Oct 19, 2012 | 10:39 AM
  #14  
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From: Cumming, GA
Applink only works via USB cable on an iPHone .. you cannot use BlueTooth with Applink on iPhone.

However .. I could not get iHeartRadio to work on my iPHone either. Pandora and NPR news works fine .. but Sync cannot find iHeartRadio app even though iPHone is plugged in via USB and the iHeartradio app is running.
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Old Oct 22, 2012 | 09:09 AM
  #15  
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Originally Posted by ZipZap04
I would try to use iheartradio and need to say bluetooth audio. I have iphone4. I even reconnected my bluetooth and still does it.
dmhines is right, ZipZap04. In order to use AppLink with an iPhone, you must be connected via USB. Here's a link for how to access mobile apps using AppLink:

http://Support.Ford.com/sync-technol...lications-sync

Originally Posted by dmhines
Applink only works via USB cable on an iPHone .. you cannot use BlueTooth with Applink on iPhone.
However .. I could not get iHeartRadio to work on my iPHone either. Pandora and NPR news works fine .. but Sync cannot find iHeartRadio app even though iPHone is plugged in via USB and the iHeartradio app is running.
Thanks for the info, dmhines! In regards to iHeartRadio, did this occur prior to the installation of iOS 6?

Jaclyn
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Old Oct 22, 2012 | 09:19 AM
  #16  
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I'm thinking I was running IOS 5 at the time. Not 100% sure though. I think the only thing that I have tried since running IOS 6 was Text Messages .. and text messages sorta works .. but has several issues. I also have not tried yet with an iPhone 5 ...

Originally Posted by FordIVTteam
dmhines is right, ZipZap04. In order to use AppLink with an iPhone, you must be connected via USB. Here's a link for how to access mobile apps using AppLink:

http://Support.Ford.com/sync-technol...lications-sync



Thanks for the info, dmhines! In regards to iHeartRadio, did this occur prior to the installation of iOS 6?

Jaclyn
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Old Oct 22, 2012 | 01:54 PM
  #17  
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Originally Posted by dmhines
I'm thinking I was running IOS 5 at the time. Not 100% sure though. I think the only thing that I have tried since running IOS 6 was Text Messages .. and text messages sorta works .. but has several issues. I also have not tried yet with an iPhone 5 ...
Now that you're running iOS 6, dmhines, give iHeartRadio another try and let me know what happens. In the meantime, I'm going to further investigate.

Jaclyn
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