OK, up until two days ago, I used my Amex Gold to pay for iTunes purchases. I started getting purchase declines with a message that my billing information didn't match American Express's records. After several unsuccessful attempts to re-authorize the Amex, I authorized my Visa (which I don't want to use for iTunes).

I sent an email to iTunes customer support and they told me I needed to check with Amex to resolve it. I called Amex and they told me that there wasn't a problem and every attempt I had made to authorize the card had been approved. I even tried authorizing my Amex Blue (another account I don't want to use for iTunes) and no luck. Amex says there isn't a problem on their end (which I believe) and Apple tells me it's Amex (which I don't believe since I can use my Amex every where except iTunes). This is ****ing me off since Apple refuses to believe it's their problem.

Anyone else ever had this type of problem with iTunes?

 

Never had a problem, though my iTunes usage is limited to two TV subscriptions. I'm wondering if Apple added some extra layer of fraud checking that is hanging up your card approvals on their side for some reason. I know that some online systems are having to strengthen checks, as chargebacks from card info stolen by spyware costs a lot of money for the companies out there.

 

The only issue I have had with Amex is some sites want the 3 digit code on the back and some want the 4 digit code on the front for security purposes (and sometimes they don't specify which).

 

Could be but the verifications are making to to Amex and they're sending authorizations back. It's the same account I've been using for over a year on iTunes. I don't understand why all of a sudden it wouldn't be passing their fraud checking.

 

I have been using the 4 digit code for over a year. Let me try the 3 digit code and see what happens.

 

Tried it. iTunes requires the 4 digit.

 

. . . weird. Bah, just blame it on P71 from BON!!

 

Well, he is bad with numbers!

 

If you have a Costco there try this here in Canada they have $50.00 i-tune cards ok but they charge $45.00 for it so I went and got $500.00 worth and never had a problem and no credit leaks then as well , Oh thanks for that Gold #rd account info I'll have fun this May in Florida @ the Blackberry convention lol

 

After iTunes support told me repeatedly it was a problem with my Amex account, it "magically" started working today.