DropTopSally05

hi everyone, i have a little problem the plastic at the base of the hand brake (where the hand brake goes into when not in use) is changing colors. it was black and now its practically yellow. i went to the dealer and they said its just fading but i told him why would it fade to yellow and his reason was that because i have a convertible the sun hit it and thats why it changed so they dont want to do anything about it. is there anyone else out there with this problem?! please help!

Imatk

Well that just plain stinks

I'm pretty sure that would be covered under warranty. I would take your car to a new dealer because they should replace it.

I hope one day SOMEONE at Ford will take a hard look at their dealerships and crack the whip a little.

st06vert

thanks for the warning

DropTopSally05

i'm going back to the dealer today and they better do something if not i'll be going to another and another til it gets fixed somehow cause it was black im sure it shouldnt be turning yellow!!! i'll try to post pictures of what it looks like now and i'll let you guys know what they say.

dustindu4

get a leather handle boot

DropTopSally05

i think i might do that after, i still want it fixed though

DropTopSally05

okay guys i got pics of what the yellow looks like. sorry the pictures arent that great im at work and the only camera i have is on my phone so i walked out there and took a couple of pictures of so you can see. it looks a lot more yellow when the top is down but i couldnt put it down right now so this is the best i can do for now. hope you guys get an idea of what it looks like.

av99gt

Did you try to clean it? It looks like it could be cleaned. Maybe some vinyl protectant will help stop it from happening.

If not remind them 3/36 bumper to bumper!!

DropTopSally05

i didnt want to use any chemicals on it cause i thought it might get worse but its not cleanable (if thats even a word lol) it black is whats fading off and just leaving the yellow rubber part. bumper to bumper thats the first thing im gonna tell them today!!!

DropTopSally05

i didnt want to use any chemicals on it cause i thought it might get worse but its not cleanable (if thats even a word lol) it black is whats fading off and just leaving the yellow rubber part. bumper to bumper thats the first thing im gonna tell them today!!!

korinwoodo

Ask them how much the new part is. Might be worth it just to buy it instead of wasting gas driving around.

DropTopSally05

yeah that might be the easiest way to go, but if the warranty is bumper to bumper then it should be covered. dont want to let them get away with stuff like this.

DropTopSally05

yeah that might be the easiest way to go, but if the warranty is bumper to bumper then it should be covered. dont want to let them get away with stuff like this.

korinwoodo

I bet they claim its from abuse on your part. Dealers suck.

DropTopSally05

yeah thats what they tried to tell me the first time but im gonna go to another dealer or speak to the manager today. sorry about my double posts, my computers acting up.

adrenalin

should be covered under warranty if it is defective....plain and simple. However, I do suggest you try cleaning it first, after all, it is rubber and there is a good chance that something did get on it. It will only take you a few minutes to clean it with with a damp cloth. If that doesn't remove it then yes, it should be replaced. However, in the future I do suggest that you protect the rubber with some sort of vinyl/rubber protectant. After all, you do have a vert and the sun will fade the interior quickly, which would not be covered under warranty. Afterall, care care is the owners responsibility.

DropTopSally05

i have tried cleaning it with a damp cloth but its no use. the color faded its not black anymore its yellow. my first thought was that it had been stained by something but when i took a closer look its the rubber, the color has gone from it.

TexaStang

That should be replaced. No question asked.