NO STATUS!
The evil computer lady is now telling me there is no status found for the order number. Went from scheduled to locked, then back to scheduled and now its gone!!
:scratch:
:scratch:
Originally posted by darth-bob@March 4, 2005, 6:41 AM
The evil computer lady is now telling me there is no status found for the order number. Went from scheduled to locked, then back to scheduled and now its gone!!
:scratch:
The evil computer lady is now telling me there is no status found for the order number. Went from scheduled to locked, then back to scheduled and now its gone!!
:scratch:
Call Ford Customer Service 1-800-392-3673 8am - 8pm est.
Just tell them your vin/order number, dealer code & the model. It may take longer for them to look up & they may start a file on you, even if you have called before (I think I have 4 files). But they should be able to pull your status.
It sounds like the evil robot lady has a few screws loose. Or maybe she is being sent in for an oil change or upgrade. But Ford Customer Service should be able to help. If not then call your dealship & ask for the sales manager.
Your sales manager should get a daily printout with updates. Hope this helps. And I hope you get you car soon.
~*~Kera~*~
Just tell them your vin/order number, dealer code & the model. It may take longer for them to look up & they may start a file on you, even if you have called before (I think I have 4 files). But they should be able to pull your status.
It sounds like the evil robot lady has a few screws loose. Or maybe she is being sent in for an oil change or upgrade. But Ford Customer Service should be able to help. If not then call your dealship & ask for the sales manager.
Your sales manager should get a daily printout with updates. Hope this helps. And I hope you get you car soon.
~*~Kera~*~
Bob,
Going from scheduled, to locked and back to scheduled seems to be the way most orders go so don't let that part get you down. This is your build week right? Status changes pretty often once you get that far so don't worry, computer just needs to get caught up. Bet you are built or are being built right now. You're on the right track.
Going from scheduled, to locked and back to scheduled seems to be the way most orders go so don't let that part get you down. This is your build week right? Status changes pretty often once you get that far so don't worry, computer just needs to get caught up. Bet you are built or are being built right now. You're on the right track.
Joined: May 22, 2004
Posts: 1,745
Likes: 0
From: The Nature Coast, Florida
did the same kinda thing to me but i called the customer line and they were really busy and called me back telling me that my car was in production and my ETA date got moved up



