My Experience with Steeda
My Experience with Steeda
Rarely do I feel the need to publicly discuss my dealings with a company. I believe in the privacy of the business transaction but this was a dealing that I felt begged and benefited other members of the community.
My first experience with Steeda products, TJ and Brandon was concerning lowering springs. These two gentlemen answered question after question after question each time in a lightning fast manner that was detailed, informative and incredibly professional and kind. I felt as if they felt I was doing them a favor by asking questions their response was so considerate. Now I understand that their are several companies that have exceptional customer service. With no disrespect intended you must understand that they are customer representatives for a company that sells a myriad of products by a myriad number of manufacturers. They will seek to help you in the best manner they can, but they have no stake in any brand. If you receive a brand x part and you don't like it they'll happily send you a part y. With TJ and Brandon they represent a product not a distributor. If they look bad Steeda looks bad. If the product fails to impress they look bad, Steeda looks bad. You must consider the risk and difficulty of the tasks that they perform for the Mustang enthusiast.
Based upon their guidance solely I too the leap and get a set of Steeda springs. I don't have the tools to install the springs myself so I had to have it done for me. I was impressed with the appearance of the product. Clean and neat with no appearance whatsoever of a corner being be cut.
All I know is I dropped off one type of Mustang and picked up an entirely different one. The appearance of the car was radically different. Gone was the monster truck appearance of the wheel wells. In their stead was a sleek, aggressive, balanced look. Appearances can be deceiving though so I immediately took the Mustang to it's limits. No breaking nose dive. No lifting with full acceleration. Cornering like on rails. No loss of control and no body roll. I was simply amazed. For the price of these springs I believe them to be the most cost effective manner by which to make such a dramatic appearance, and performance appearance. I simply doubt there is a more cost effective product on the market that marries performance with appearance for an incredibly small cost. Outside of a tuner unit, I believe this is the second best purchase for a Mustang.
After my first experience with Steeda I immediately began snooping around their web site for interior improvements. Outside of the supercharger, I am very satisfied. Inside, well that is lacking outside of the Streetfighter. Needless to say Steeda had everything I could imagine and more. I quickly selected a group of parts that I'd like to purchase. I discussed them with TJ and Brandon who filled in the blanks for me and went above and beyond to complete the sale to my satisfaction. The parts shipped fast and ludicrously well packed. Truthfully I kep the packaging for anything that I may ship in the future.
I have worked with aluminum for over twenty years. I have seen poor, passable and good products. The parts I received from Steeda were in a class by themselves. Now you might say well they're CNC'ed of course they're good This is not the case. Use of anything less than Prime billet, anything but a superior computer program and you will end up with excrement. The shifter bezel for example is made of aluminum that has been so well milled that each mill mark is sequential and equivalent to every other. The wall thickness of the part is also impressive. This is no tin part. It is made of an impressive wall thickness piece of prime billet. The same can be said of the e-brake cover, the cup holder, the list goes on and on. Each part to a level beyond what I would expect.
The interior of my car now simply "pops" . Again the "Steeda effect" was in evidence. A functional interior, functional parts now became distinct expressions of the individual. Each part sought to personalize and differentiate each owner's mustang. Again the dollar investment pales in comparison to the value.
In closing I have never believed in having any logo, brand or however on my person or any of my possessions. I feel it is enough to own the product. If I am advertising it or acting as a de facto billboard, I feel that I should be compensated in some capacity. Right or wrong this is my opinion and one that I have held for over 25 years of Mustang cars and enthusiasm. When Brandon asked if I wanted the parts without logo I said no. I wanted the Steeda logo on my interior parts. I am proud to own a Steeda part. I believe it represents a company whose products I am proud to own, a quality that I am proud to display and to represent a company that has gentlemen such as TJ and Brandon aboard.
These may have been my first Steeda purchases but they surely will not be my last.
Rob
My first experience with Steeda products, TJ and Brandon was concerning lowering springs. These two gentlemen answered question after question after question each time in a lightning fast manner that was detailed, informative and incredibly professional and kind. I felt as if they felt I was doing them a favor by asking questions their response was so considerate. Now I understand that their are several companies that have exceptional customer service. With no disrespect intended you must understand that they are customer representatives for a company that sells a myriad of products by a myriad number of manufacturers. They will seek to help you in the best manner they can, but they have no stake in any brand. If you receive a brand x part and you don't like it they'll happily send you a part y. With TJ and Brandon they represent a product not a distributor. If they look bad Steeda looks bad. If the product fails to impress they look bad, Steeda looks bad. You must consider the risk and difficulty of the tasks that they perform for the Mustang enthusiast.
Based upon their guidance solely I too the leap and get a set of Steeda springs. I don't have the tools to install the springs myself so I had to have it done for me. I was impressed with the appearance of the product. Clean and neat with no appearance whatsoever of a corner being be cut.
All I know is I dropped off one type of Mustang and picked up an entirely different one. The appearance of the car was radically different. Gone was the monster truck appearance of the wheel wells. In their stead was a sleek, aggressive, balanced look. Appearances can be deceiving though so I immediately took the Mustang to it's limits. No breaking nose dive. No lifting with full acceleration. Cornering like on rails. No loss of control and no body roll. I was simply amazed. For the price of these springs I believe them to be the most cost effective manner by which to make such a dramatic appearance, and performance appearance. I simply doubt there is a more cost effective product on the market that marries performance with appearance for an incredibly small cost. Outside of a tuner unit, I believe this is the second best purchase for a Mustang.
After my first experience with Steeda I immediately began snooping around their web site for interior improvements. Outside of the supercharger, I am very satisfied. Inside, well that is lacking outside of the Streetfighter. Needless to say Steeda had everything I could imagine and more. I quickly selected a group of parts that I'd like to purchase. I discussed them with TJ and Brandon who filled in the blanks for me and went above and beyond to complete the sale to my satisfaction. The parts shipped fast and ludicrously well packed. Truthfully I kep the packaging for anything that I may ship in the future.
I have worked with aluminum for over twenty years. I have seen poor, passable and good products. The parts I received from Steeda were in a class by themselves. Now you might say well they're CNC'ed of course they're good This is not the case. Use of anything less than Prime billet, anything but a superior computer program and you will end up with excrement. The shifter bezel for example is made of aluminum that has been so well milled that each mill mark is sequential and equivalent to every other. The wall thickness of the part is also impressive. This is no tin part. It is made of an impressive wall thickness piece of prime billet. The same can be said of the e-brake cover, the cup holder, the list goes on and on. Each part to a level beyond what I would expect.
The interior of my car now simply "pops" . Again the "Steeda effect" was in evidence. A functional interior, functional parts now became distinct expressions of the individual. Each part sought to personalize and differentiate each owner's mustang. Again the dollar investment pales in comparison to the value.
In closing I have never believed in having any logo, brand or however on my person or any of my possessions. I feel it is enough to own the product. If I am advertising it or acting as a de facto billboard, I feel that I should be compensated in some capacity. Right or wrong this is my opinion and one that I have held for over 25 years of Mustang cars and enthusiasm. When Brandon asked if I wanted the parts without logo I said no. I wanted the Steeda logo on my interior parts. I am proud to own a Steeda part. I believe it represents a company whose products I am proud to own, a quality that I am proud to display and to represent a company that has gentlemen such as TJ and Brandon aboard.
These may have been my first Steeda purchases but they surely will not be my last.
Rob
The only thing I can say, and it is not in any way to disparage the part, is that the ride is stiffer than you may experience with the stock springs. It's a matter of personal preference I suppose. I like the stiffer ride, better cornering, no body roll, no breaking dive.
All in all for the money they are ridiculously good.
Rarely do I feel the need to publicly discuss my dealings with a company. I believe in the privacy of the business transaction but this was a dealing that I felt begged and benefited other members of the community.
My first experience with Steeda products, TJ and Brandon was concerning lowering springs. These two gentlemen answered question after question after question each time in a lightning fast manner that was detailed, informative and incredibly professional and kind. I felt as if they felt I was doing them a favor by asking questions their response was so considerate. Now I understand that their are several companies that have exceptional customer service. With no disrespect intended you must understand that they are customer representatives for a company that sells a myriad of products by a myriad number of manufacturers. They will seek to help you in the best manner they can, but they have no stake in any brand. If you receive a brand x part and you don't like it they'll happily send you a part y. With TJ and Brandon they represent a product not a distributor. If they look bad Steeda looks bad. If the product fails to impress they look bad, Steeda looks bad. You must consider the risk and difficulty of the tasks that they perform for the Mustang enthusiast.
Based upon their guidance solely I too the leap and get a set of Steeda springs. I don't have the tools to install the springs myself so I had to have it done for me. I was impressed with the appearance of the product. Clean and neat with no appearance whatsoever of a corner being be cut.
All I know is I dropped off one type of Mustang and picked up an entirely different one. The appearance of the car was radically different. Gone was the monster truck appearance of the wheel wells. In their stead was a sleek, aggressive, balanced look. Appearances can be deceiving though so I immediately took the Mustang to it's limits. No breaking nose dive. No lifting with full acceleration. Cornering like on rails. No loss of control and no body roll. I was simply amazed. For the price of these springs I believe them to be the most cost effective manner by which to make such a dramatic appearance, and performance appearance. I simply doubt there is a more cost effective product on the market that marries performance with appearance for an incredibly small cost. Outside of a tuner unit, I believe this is the second best purchase for a Mustang.
After my first experience with Steeda I immediately began snooping around their web site for interior improvements. Outside of the supercharger, I am very satisfied. Inside, well that is lacking outside of the Streetfighter. Needless to say Steeda had everything I could imagine and more. I quickly selected a group of parts that I'd like to purchase. I discussed them with TJ and Brandon who filled in the blanks for me and went above and beyond to complete the sale to my satisfaction. The parts shipped fast and ludicrously well packed. Truthfully I kep the packaging for anything that I may ship in the future.
I have worked with aluminum for over twenty years. I have seen poor, passable and good products. The parts I received from Steeda were in a class by themselves. Now you might say well they're CNC'ed of course they're good This is not the case. Use of anything less than Prime billet, anything but a superior computer program and you will end up with excrement. The shifter bezel for example is made of aluminum that has been so well milled that each mill mark is sequential and equivalent to every other. The wall thickness of the part is also impressive. This is no tin part. It is made of an impressive wall thickness piece of prime billet. The same can be said of the e-brake cover, the cup holder, the list goes on and on. Each part to a level beyond what I would expect.
The interior of my car now simply "pops" . Again the "Steeda effect" was in evidence. A functional interior, functional parts now became distinct expressions of the individual. Each part sought to personalize and differentiate each owner's mustang. Again the dollar investment pales in comparison to the value.
In closing I have never believed in having any logo, brand or however on my person or any of my possessions. I feel it is enough to own the product. If I am advertising it or acting as a de facto billboard, I feel that I should be compensated in some capacity. Right or wrong this is my opinion and one that I have held for over 25 years of Mustang cars and enthusiasm. When Brandon asked if I wanted the parts without logo I said no. I wanted the Steeda logo on my interior parts. I am proud to own a Steeda part. I believe it represents a company whose products I am proud to own, a quality that I am proud to display and to represent a company that has gentlemen such as TJ and Brandon aboard.
These may have been my first Steeda purchases but they surely will not be my last.
Rob
My first experience with Steeda products, TJ and Brandon was concerning lowering springs. These two gentlemen answered question after question after question each time in a lightning fast manner that was detailed, informative and incredibly professional and kind. I felt as if they felt I was doing them a favor by asking questions their response was so considerate. Now I understand that their are several companies that have exceptional customer service. With no disrespect intended you must understand that they are customer representatives for a company that sells a myriad of products by a myriad number of manufacturers. They will seek to help you in the best manner they can, but they have no stake in any brand. If you receive a brand x part and you don't like it they'll happily send you a part y. With TJ and Brandon they represent a product not a distributor. If they look bad Steeda looks bad. If the product fails to impress they look bad, Steeda looks bad. You must consider the risk and difficulty of the tasks that they perform for the Mustang enthusiast.
Based upon their guidance solely I too the leap and get a set of Steeda springs. I don't have the tools to install the springs myself so I had to have it done for me. I was impressed with the appearance of the product. Clean and neat with no appearance whatsoever of a corner being be cut.
All I know is I dropped off one type of Mustang and picked up an entirely different one. The appearance of the car was radically different. Gone was the monster truck appearance of the wheel wells. In their stead was a sleek, aggressive, balanced look. Appearances can be deceiving though so I immediately took the Mustang to it's limits. No breaking nose dive. No lifting with full acceleration. Cornering like on rails. No loss of control and no body roll. I was simply amazed. For the price of these springs I believe them to be the most cost effective manner by which to make such a dramatic appearance, and performance appearance. I simply doubt there is a more cost effective product on the market that marries performance with appearance for an incredibly small cost. Outside of a tuner unit, I believe this is the second best purchase for a Mustang.
After my first experience with Steeda I immediately began snooping around their web site for interior improvements. Outside of the supercharger, I am very satisfied. Inside, well that is lacking outside of the Streetfighter. Needless to say Steeda had everything I could imagine and more. I quickly selected a group of parts that I'd like to purchase. I discussed them with TJ and Brandon who filled in the blanks for me and went above and beyond to complete the sale to my satisfaction. The parts shipped fast and ludicrously well packed. Truthfully I kep the packaging for anything that I may ship in the future.
I have worked with aluminum for over twenty years. I have seen poor, passable and good products. The parts I received from Steeda were in a class by themselves. Now you might say well they're CNC'ed of course they're good This is not the case. Use of anything less than Prime billet, anything but a superior computer program and you will end up with excrement. The shifter bezel for example is made of aluminum that has been so well milled that each mill mark is sequential and equivalent to every other. The wall thickness of the part is also impressive. This is no tin part. It is made of an impressive wall thickness piece of prime billet. The same can be said of the e-brake cover, the cup holder, the list goes on and on. Each part to a level beyond what I would expect.
The interior of my car now simply "pops" . Again the "Steeda effect" was in evidence. A functional interior, functional parts now became distinct expressions of the individual. Each part sought to personalize and differentiate each owner's mustang. Again the dollar investment pales in comparison to the value.
In closing I have never believed in having any logo, brand or however on my person or any of my possessions. I feel it is enough to own the product. If I am advertising it or acting as a de facto billboard, I feel that I should be compensated in some capacity. Right or wrong this is my opinion and one that I have held for over 25 years of Mustang cars and enthusiasm. When Brandon asked if I wanted the parts without logo I said no. I wanted the Steeda logo on my interior parts. I am proud to own a Steeda part. I believe it represents a company whose products I am proud to own, a quality that I am proud to display and to represent a company that has gentlemen such as TJ and Brandon aboard.
These may have been my first Steeda purchases but they surely will not be my last.
Rob
Thank you for the excellent write-up and your patronage, it is greatly appreciated!

We love to hear from our customers (the good so we know what we're doing right and even the not-so-good so we can improve) and I will be sure to pass this along all the way up to the President of Steeda!
Again, we really appreciate your business and please let us know if we can help you with anything else in the future.
Did you make it out to the Stampede Saturday or was your experience with us over the phone?
Last edited by SteedaBrandon; Sep 19, 2012 at 07:50 AM.
Awesome to hear!
I keep going on Steeda's website, putting the Sport springs in the shopping cart, along with the Pro CAI/tuner and driveshaft, hoping that one of these days I'll actually order the whole kit, for a better handling, better looking and faster Mustang ... lol
But being unemployed for now, I have to do the smart thing and just "window shop" ...
Any pics of the before-and-after stances ?
I keep going on Steeda's website, putting the Sport springs in the shopping cart, along with the Pro CAI/tuner and driveshaft, hoping that one of these days I'll actually order the whole kit, for a better handling, better looking and faster Mustang ... lol
But being unemployed for now, I have to do the smart thing and just "window shop" ...
Any pics of the before-and-after stances ?
Brandon,
Yes I made it to the Steeda Stampede, which was AWESOME. It did help that I won the CAI at the end of the raffle, which should be going onto the car this weekend. I will also have to contact you guys about a tune and will most likely go to you guys for the springs. From what I'm hearing the Sport spring is what I need since you guys had it on your 2013 GT. Would you guys recommend anything else that I would need with the springs if I have 2013 GT with the track pack,
Yes I made it to the Steeda Stampede, which was AWESOME. It did help that I won the CAI at the end of the raffle, which should be going onto the car this weekend. I will also have to contact you guys about a tune and will most likely go to you guys for the springs. From what I'm hearing the Sport spring is what I need since you guys had it on your 2013 GT. Would you guys recommend anything else that I would need with the springs if I have 2013 GT with the track pack,
Originally Posted by Gabe
Awesome to hear!
I keep going on Steeda's website, putting the Sport springs in the shopping cart, along with the Pro CAI/tuner and driveshaft, hoping that one of these days I'll actually order the whole kit, for a better handling, better looking and faster Mustang ... lol
But being unemployed for now, I have to do the smart thing and just "window shop" ...
Any pics of the before-and-after stances ?
I keep going on Steeda's website, putting the Sport springs in the shopping cart, along with the Pro CAI/tuner and driveshaft, hoping that one of these days I'll actually order the whole kit, for a better handling, better looking and faster Mustang ... lol
But being unemployed for now, I have to do the smart thing and just "window shop" ...
Any pics of the before-and-after stances ?
Great job steeda guys. I can say they've been accommodating to me as well and I will be ordering their springs next month!
Brandon,
Yes I made it to the Steeda Stampede, which was AWESOME. It did help that I won the CAI at the end of the raffle, which should be going onto the car this weekend. I will also have to contact you guys about a tune and will most likely go to you guys for the springs. From what I'm hearing the Sport spring is what I need since you guys had it on your 2013 GT. Would you guys recommend anything else that I would need with the springs if I have 2013 GT with the track pack,
Yes I made it to the Steeda Stampede, which was AWESOME. It did help that I won the CAI at the end of the raffle, which should be going onto the car this weekend. I will also have to contact you guys about a tune and will most likely go to you guys for the springs. From what I'm hearing the Sport spring is what I need since you guys had it on your 2013 GT. Would you guys recommend anything else that I would need with the springs if I have 2013 GT with the track pack,
Thanks everyone for the support.
I also recently had my first Steeda experience. A few months back I bought some FRPP 4.10's, install kit and gasket. They price matched another shop without question on everything they could. They could not meet the price on the install kit, but I was happy to pay a little more saving me a 2 hour drive to the other shop, but they discounted as far as they could.
Fast forward to last Tuesday when I ordered my Baer rotors and Hawk pads....from Steeda as well. They were happy to answer any questions I had about the combo I ordered. Great service from Pat and Sean at Steeda in Canada.
Fast forward to last Tuesday when I ordered my Baer rotors and Hawk pads....from Steeda as well. They were happy to answer any questions I had about the combo I ordered. Great service from Pat and Sean at Steeda in Canada.
Thanks! 
Glad to hear you had a positive experience with Steeda.ca!
I also recently had my first Steeda experience. A few months back I bought some FRPP 4.10's, install kit and gasket. They price matched another shop without question on everything they could. They could not meet the price on the install kit, but I was happy to pay a little more saving me a 2 hour drive to the other shop, but they discounted as far as they could.
Fast forward to last Tuesday when I ordered my Baer rotors and Hawk pads....from Steeda as well. They were happy to answer any questions I had about the combo I ordered. Great service from Pat and Sean at Steeda in Canada.
Fast forward to last Tuesday when I ordered my Baer rotors and Hawk pads....from Steeda as well. They were happy to answer any questions I had about the combo I ordered. Great service from Pat and Sean at Steeda in Canada.
Thread
Thread Starter
Forum
Replies
Last Post
DerekShiekhi
2015 - 2023 MUSTANG
1
Sep 30, 2015 06:59 AM
tj@steeda
2015 - 2023 MUSTANG
0
Sep 24, 2015 08:15 PM




