2005-2009 Mustang Information on The S197 {Gen1}

MIDWEST Shock Tower covers

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Old Nov 27, 2006 | 07:44 AM
  #101  
smokenpony's Avatar
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From: Pembroke Pines, FL
GLAD TO SEE THAT THIS COMPANY REALLY CARES FOR THEIR CUSTOMERS. I HAVE A SET BUT HAVEN'T INSTALLED THEM SINCE I WAS WAITING FOR THE FIX FOR THE RUBBING ISSUE. I CAN WAIT AS LONG AS NECCESSARY FOR THEM TO CORRECT THIS PROBLEM. MAG IS NUMBER ONE IN MY BOOK
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Old Nov 27, 2006 | 08:13 AM
  #102  
Ranger's Avatar
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From: Central Virginia
Glad to see Midwest come thru for its customers. I had their cover, which I thought was an excellent design and great quality until I put the s/c on.

Went a different route on the strut towers but plan on getting their battery cover when and if they make it
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Old Nov 27, 2006 | 05:39 PM
  #103  
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I spoke with someone at Midwest this morning. Mine are still somewhere in the Postal system, but said not to even bother sending them back, since they can't use them. As soon as the retooling is completed, they will begin shipping new sets out to everyone who had previously orded, hopefully in a couple of weeks. She was very apologetic! This afternoon, I also received this email from them.....


the Status of your Order No. 293 has been changed.

Comments on your Order:
Due to fit issues with some of the Mustangs, we will not ship the shock tower covers at this time. As soon as the issue is resolved, we will begin to ship the covers.
__________________________________________________ __________

The updated Status of your order is:
__________________________________________________ __________

Confirmed

...They truely do have great customer service!
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Old Nov 28, 2006 | 10:45 AM
  #104  
Dineau's Avatar
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Joined: May 13, 2005
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From: Laval, Quebec
Anyone interested to sell their old sets since you will all get replacements for free ? I'd like to get one pair for show only ?

PM me if you are interested...
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Old Nov 30, 2006 | 06:23 PM
  #105  
YardSpecial's Avatar
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From: MT
Originally Posted by Midwest Auto Gear
We were not aware of this problem until now.
All of those that purchased already, I would ask that you give us a chance to fix the problem. When the new part is ready we will gladly send new ones to the folks that have already purchased. We are making this change as fast as humanly possible, so we ask for your patience. We have a car that shows the problem, that was a big first step. We apologize for any inconvenience or angst that this may have caused for anyone.
THIS is why I will continue to do business with this company. Simply told the truth. Stuff happens
Take all the time you need to get it right and send mine out.

Huge Thank You for the update !
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Old Dec 20, 2006 | 07:08 PM
  #106  
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Anyone have updates on when new product will be shipped out?


Thanks
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Old Dec 26, 2006 | 09:12 AM
  #107  
inVERTed's Avatar
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MidWEST AUTO GEAR SHOCK TOWER COVER?

any word on when they'll be re-released?
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Old Dec 26, 2006 | 10:09 AM
  #108  
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Joined: September 23, 2004
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From: SoCal
No word yet on my end...
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Old Dec 27, 2006 | 06:26 AM
  #109  
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yep....I've got the darn bulge too. I thought it looked a little funny. Does anyone know if we will have to send the old ones back before the new ones are sent? Are they automatically going to send the replacements to those that already have them?
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Old Dec 27, 2006 | 06:54 AM
  #110  
05YellowGT's Avatar
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Joined: February 24, 2005
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From: Delray Beach , FL
I think earlier in the thread , someone said they said not to sent them back and they would ship automatically ...
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Old Dec 27, 2006 | 08:46 AM
  #111  
TacoBill's Avatar
 
Joined: September 23, 2004
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From: SoCal
Originally Posted by 05YellowGT
I think earlier in the thread , someone said they said not to sent them back and they would ship automatically ...
Yes, I heard the same thing. Without reading all 6 pages back, I think this is the latest from Midwest...

If you still want them, keep the defective covers and replacements will be shipped out when available.

If you want a refund, then ship them back along with a note asking for a refund.

MWAG said that for those who do keep them, not to re-sell them. The covers can still be used at car shows (install when the engine bay is displayed).
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Old Dec 27, 2006 | 10:54 AM
  #112  
Stoenr's Avatar
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From: E. Tennessee
Originally Posted by HiRoller
yep....I've got the darn bulge too. I thought it looked a little funny. Does anyone know if we will have to send the old ones back before the new ones are sent? Are they automatically going to send the replacements to those that already have them?

I thought a bulge was a good thing
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Old Jan 5, 2007 | 07:49 PM
  #113  
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Well, I got my replacements strut tower covers today. For free to test. Only one problem is that they are the wrong color. I got black.

Then tonight I notice these new puppies from Steeda..

http://www.steeda.com/products/steed...overs_s197.php
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Old Jan 5, 2007 | 08:16 PM
  #114  
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Mmmm, I'm thinking of canceling my order and going with Steeda's? Midwest sent me a email yesterday saying it would be two more weeks before they know if they got a fix, and then who know's when it will be shipped?
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Old Jan 5, 2007 | 08:18 PM
  #115  
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Those strut covers from Steeda look nice. I'd love to see them on a car to get the full effect.
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Old Jan 5, 2007 | 08:28 PM
  #116  
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Originally Posted by praztek
Mmmm, I'm thinking of canceling my order and going with Steeda's? Midwest sent me a email yesterday saying it would be two more weeks before they know if they got a fix, and then who know's when it will be shipped?
I think that they are using some of us as their test bed. In the interest of giving a fair review for the TMS faithful, I'll put the black covers on my GO tower cover and do a little test to see if they continue to rub. I too would like to see the Steeda ones on a unit...
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Old Jan 5, 2007 | 08:33 PM
  #117  
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I got home today and had a slip on my door that i have a package at the post office to pick up. It says it's from midwest so i assume it is new covers. I'll find out tomorrow. I'm liking the steeda covers though.
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Old Jan 5, 2007 | 08:53 PM
  #118  
TacoBill's Avatar
 
Joined: September 23, 2004
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From: SoCal
Originally Posted by flashfearless
I think that they are using some of us as their test bed. In the interest of giving a fair review for the TMS faithful, I'll put the black covers on my GO tower cover and do a little test to see if they continue to rub. I too would like to see the Steeda ones on a unit...
Use some transfer putty on top of the new covers in the areas where it rubbed to make sure it doesn't come into contact with anything.
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Old Jan 5, 2007 | 09:30 PM
  #119  
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From: McAllen, TX
i like the steeda's since i have black and the MWAG's will not really show but still cover up the now rusty looking bolts
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Old Jan 6, 2007 | 01:53 AM
  #120  
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From: San Diego
Originally Posted by praztek
Mmmm, I'm thinking of canceling my order and going with Steeda's? Midwest sent me a email yesterday saying it would be two more weeks before they know if they got a fix, and then who know's when it will be shipped?
JMO.
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