dswhalen

I took my pristine little GT Vert with 13K miles on it into the local dealer to get the carpet fixed. The mat holder was missing and there was a 2" hole there. So they ordered a new carpet kit and it required R and R of the seats.

When I picked up the car the driver door was sticking and wouldn't pop open the couple of inches it usually does. I had to pull it just to get it to crack just a little. I took it back to the local dealer they skrewed around with it and sprayed a bunch of crap all over and it still sticks.

Then yesterday I was installing a Ford Racing Suspension and noticed that on the passenger sill they put a quarter sized dent in the aluminum mustang plate and scratched the plastic door sills and scratched the white paint toward the back seat.

I am assuming that someone dropped and dragged the seat through the door.

As for the drivers side I can just picture a mecanic with door in his left armpit while it is partially open kicking the carpet into place.

That also might be why there is a 1/2 inch scrape on the back of the leather steering wheel at 7 O'clock. He would have to hold that while hanging on the door. What a monkey.

I bet they say they didn't do it.

karman

That explains why I don't go to the local dealer.
I go to the dealer that employs people I know and can deal with, which is 15 miles out of my way.
It still scares me though.

VegasGold

I feel the same way...I will not go to the dealer with any repair unless I have no choice...That goes for any service...You never know what will happen and usually something does...

I will stay while my repair or service is being done and want to meet the person who is working on my car...Yes, I know it is only a car...

Deric

Call and set up an appointment with the service manager. Take it back and go over everything with him/her. They should replace / repair the damaged areas.

-Deric

05mustangman

the same thing has happened to my carpet. the clip was gone and now there is a good sized tear in the carpet.

SteelTownStang

I do not go back to the dealer unless I absolutely have to... It's inevitable
that they'll screw something up, and it's NEVER their fault..."What? That was like that..."

boomerman

I would take it back to the dealership and talk with the service manager and have him note everything and have them fix it.

Bennyandthejets

What is this "only a car" stuff? It's your Mustang! Hell, I would do background checks on the mechanics if I could. I payed for it, I want it kept perfect. ...and no, having OCD isn't pleasant

RedDragon777

hell they always try to kick me out because of their insurance policy they can not have customers in the garage area, hell i told them "unless this is your car and you are paying for the repairs and the repairs if there is damage to the car i am staying right here with the car"