MIkeT77 is right, nice bluff by PACETTR though.

 

Yes, I would almost call it the old "Bait and Switch" I do have an agreement which I am sure is legal and binding. They agree to sell you a car for a certain price and right before it comes in the don't honor the agreement and ask for 2K more. This is 100% illegal and I will do what I can to let everyone know. I ordered the car on X-Plan, the dealer accepted it along with my "$1,000" dollar deposit since the middle of January. Yes I could get an attorney which would cost me more money and time but its all just not worth it for a car. I am going to file a complaint with the Better Business Bureau as well as one with Ford. I know this is not Ford's issue and everyone is right, the dealer will get the car I ordered and sell it for MSRP!

So everyone spread the word, DO NOT BUY ANY CARS FROM "GREENWAY FORD" in Orlando, FL.

All it would take for me to be satisfied is knowing that several people decided to buy their cars from some other dealer!!!

 

My sister-in-law is an attorney in Polk County, I'll ask her advice for you, she'd know.

 

There's a reason why the VOC states that the document is not an Invoice. It is simply a confirmation stating that they will order a car with your specs. Now if the manager signed the document that could very well change the whole ball game.

I do have to think though that putting a deposit down to hold the car would be about as close to a contract as you can get without the signed document.

 

Putting the deposit down confirms a contract. The offer has been made, accepted, and money (consideration), make it legal. As stated, this is technically the law, but dealers either don't know or are happy to forget this, and atty's don't want to mess with it.

 

tjones2 I have read all of above and been through the disappointment myself. Things are simple. I see they offerred a refund, so you must have payed a deposit, right? This is the biggest one, do you have a signed by Management Vehicle Purchase order for X-plan? That makes the X-plan price binding. Next, do you have a vin # to prove a car was built and therefore delivered to said dealership per your order? Without it I'd tend to think they would try to hide behind #7 on back of VPO. Saying Ford did not produce a vehicle for your order. Just my $.02 of expirence.

It boils down to, no one but us guys here really care about the 05 Mustang to try and do anything about the greedy dealerships we post about here. We are too few.

 

darn sorry to hear that! I had a similar thing happen to me, only my dealership lied and said my car wasn't in yet. But what they really did was order an identical car and they were going to pass it off as the one I ordered 3-4months down the road. But I had the same choices: 06, refund, or pay ABOVE MSRP!! Lying bastards! At least your dealership was more upfront, but it still stinks pretty bad. And Ford CS is worthless, they refused to get involved with independently owned dealerships.

 

No way would I pay msrp when I could get x-plan period. Don't let any salesman tell you to just pay 2k more just because this car is "awesome". That is bull. There are other 05's out there and other dealers that you can order from. Do what you can to put it to this dealership, and do a little homework and find a good dealership that is going to have the allocations and then get your xplan price in writing.

I have a or z plan (they are both the same discount). If my dealer told me they decided against selling me my car for A/Z plan I would do whatever I could to get that car. If I couldn't I would be ordering from someone else.

Bottom Line the only option for me would be to get my refund. No way would I order a 06 or pay msrp on my 05 from a dealer that screwed me over.

 

If they can get the car, why in the world would they not be able to get x-plan ???

Find another dealer on x plan, buy the car then go back to this dealer and rip the tires off in front of their showroom ....

 

Technical or practical doesn't matter. I'm not going into specifics, because it would be WAY too much typing, but I am a CPA, and one of the things very pertinent to what I do is business law and contracts. Once you put down a deposit and get that sheet specifying what you've ordered that both you and the salesperson have signed, you have a binding agreement. If you break it, the dealer has the right to keep your deposit and, if they can't sell the the car (which would NEVER happen in this case), go to court for "specific performance," which means you have to buy the car (of course with your deposit towards it). If the dealer backs out, there's the legal recourse you could take, with the dealer having broken a valid contract. It becomes a contract when both agree (orally or written) and that deposit is placed. You could force them into "specific performance," ie they have to sell you the car because it's unique (YOU ordered it to your specifications) and having to go find another, which probably won't conform 100%, would be a hardship and cost more $$.

With that said, I have my 2005 Premium GT Convertible on order. The dealer wrote on an order sheet specifically what I want, and it has my name and all my info on it. Under price it says "X-Plan." Under deposit, there's the $500 I payed (and have the credit card receipt for). I signed it and he signed it. If he tried to back out and do that to me, darn right I'm taking action. It's a valid, enforceable contract, no ifs ands or butts. On my order it states, "The front and back of this order compromise the entire agreement affecting this purchase and no other agreement or understanding of any nature concerning same has been made or entered into, or will be recognized." The most important word there: AGREEMENT. Agreement = contract...
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I believe we are arguing semantics here. There are many loopholes for both parties, i.e. did the dealer take a deposit in the form of a check which they never cashed? Were there any SIGNED agreements? And would it be worth the time and cost to go to court over $2000? I think we all agree here, myself included, that what happened here was WRONG. I was simply trying to open a couple of doors. I certainly do not have a law degree, just an in-depth understanding of how it (the law) pertains to my business.

No bluff intended...:nono:

This is easy to say for someone in an area where the dealers will ACCEPT Plans. tjones2 may not have this luxury. I am simply pointing out that just because you QUALIFY for Plan pricing does not ENTITLE you to it. I hope he finds a dealer that will take the X-Plan and can actually GET him a car. I spoke with a gentleman a couple of months ago who was inquiring about the IUP delay. He wanted to make sure that the dealer he ordered it from (not mine) was telling him the truth. I told him that it was true and to wait it out. He called me last weekend because the dealer still did not have a schedule date for his car. He is purchasing the car for about $1000 off MSRP (pretty good in this area). Is this a good deal? I think I would rather pay MSRP and have a car than have the ABILITY to get a discount on a car I can't get. If tjones2 doesn't want to pay more than X-Plan, that is his decision to make; just trying to show the alternative...

 

I believe we are arguing semantics here. There are many loopholes for both parties, i.e. did the dealer take a deposit in the form of a check which they never cashed? Were there any SIGNED agreements? And would it be worth the time and cost to go to court over $2000? I think we all agree here, myself included, that what happened here was WRONG. I was simply trying to open a couple of doors. I certainly do not have a law degree, just an in-depth understanding of how it (the law) pertains to my business.

No bluff intended...:nono:

This is easy to say for someone in an area where the dealers will ACCEPT Plans. tjones2 may not have this luxury. I am simply pointing out that just because you QUALIFY for Plan pricing does not ENTITLE you to it. I hope he finds a dealer that will take the X-Plan and can actually GET him a car. I spoke with a gentleman a couple of months ago who was inquiring about the IUP delay. He wanted to make sure that the dealer he ordered it from (not mine) was telling him the truth. I told him that it was true and to wait it out. He called me last weekend because the dealer still did not have a schedule date for his car. He is purchasing the car for about $1000 off MSRP (pretty good in this area). Is this a good deal? I think I would rather pay MSRP and have a car than have the ABILITY to get a discount on a car I can't get. If tjones2 doesn't want to pay more than X-Plan, that is his decision to make; just trying to show the alternative...
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What it comes down to is that that particular dealer is an unscrupulous bastard. I've learned who (in my area) to go to and who not to go to. When I got my first Stang (2002 GT Convert), I went to this one dealership. I was 24 at the time and went in wearing jeans, a t-shirt, sneakers and backwards baseball cap. After 15 minutes of waiting while numerous salesman passed me by (I was standing next to the mustang looking at it and getting looked up and down by the salesmen), a guy finally stopped. He asked me if I was being helped, and I told him no. So I told him I was intereted in buying the 2002 Mustang GT Convertible. He looked me up and down and gave me some eyes and said "do you think you can afford it?" (I just received my CPA license at the time). I was like "yeah, I can." So I sat with him, but I felt he wasn't giving me his full attention, like he didn't believe I could buy it or I would. So I went back to the place I bought my 1999 ZX2 from, and bought it from there. I also went back to that same place to order my 2005 GT Convertible. So I'll stay loyal to them because they've been good to me....I've bought 3 brand new cars from them now in the past 6 years, and I'm not even 28 years old yet!

 

Since everyone here is bashing the dealership of which you know nothing about let me jump in here by saying I have had nothing but good experiences with this dealership. I have bought 4 mustangs through them including my 03 mach 1 I bought brand new with no money down/ no trade for 23576 out the door ttt with exactly 9 miles on the odometer. Secondly they have supported my mustang club for over 2 years and is one of our main sponsors. They have contributed thousands of dollars worth of items for us to raffle off with proceeds going to various charities the most recent benefactor of which was The Leukemia and Lymphoma society. We raised over 800 dollars at our most recent poker run event with their help. They provide discounts for all members on all services and parts that the dealership offers and the internet sales manager is one of my members. He brings his family and kids to every meet. So did you get screwed yes.... was it a business decision probably.... was it a salesman... yes.... what does that mean.... GO TO THE MANAGER AND TRY TO MAKE IT RIGHT before bad mouthing a dealership all over the internet.... Good luck getting the car... I really hope you get it for the price you want... I have two of our members who got it on x-plan through greenway. Talk to Phil Whitt and he might be able to help you...

Roger

 

This situation is a shame....and a sham by the dealer. When you gave them your deposit, they didn't have any issue in taking it for X plan. If I read your post correctly, the dealer is saying they now can't do an "x" plan deal. In truth, they CAN honor the X plan deal they had with you. Fact is, they WON'T honor the deal. They thought it was a good deal 3-4 months ago. Now, they won't honor it?

How would the dealer feel if you ordered a "stinker" like a T-Bird when they first came out. You agree on a price and then find out while you're waiting for the order to come in that the cars aren't selling? Would you then say to them "hey, I can't honor the contract I have with you because the T-Birds aren't selling well?" The saleperson would be livid.

Just as you should be in this scenario.

The tales of dealership greed is mind boggling with regards to the Mustang (particularly the GT). I've never heard of so many lies and underhanded dealer stories as I've heard with the Mustang.

There's not much you can do, I'm afraid, short of making sure to tell everyone you know how crooked your dealer is.

A deal's a deal. Honorable people make honorable deals. Clearly, this dealership/salesperson isn't honorable. I would make certain to let them know how low you think these people are to their faces.

 

Hey Roger, I think that's great they support the things you say they did! Of course it was a business decision and no the salesman I'm sure had nothing to do with it, this came from management or the owner as a business decision like you said. I know the 2 people you referred to them that bought their 05 Mustangs on X-Plan, Dan is the one that got his Sonic Blue one delivered to him last December 1st, he reffered me to Greenway Ford and his salesman "Sam Nunnally", who by the way apparently doesn't work their anymore. Dan even replied to me on this thread "sorry Dan I didn't get back to you". However what they did is not right and I just picked up my refund today. I have owned 3 mustangs as well a brand new 96, new 00 and I thought a new 05. So the reason I posted this here was for some satisfaction on my part, the dealer wants to make an extra $2500 on a car that was due to be delivered to me in less than a month fine! All it takes is for maybe 1 or 2 people now to decide not to buy from Grennway Ford that will cost them way more than the $2500 that they will sell my car for when it gets into them. I will tell all my friends and colleagues to never buy from Greenway Ford, that is my "Business Decision". Since they made me wait over 3 solid months and then did not deliver on an agreement, I hope it costs them 10 times the $2500 they made on the car that I ordered and paid my $1000 deposit on.

THANKS GREENWAY FORD for your HONESTY AND INTEGRITY!!!

 

This (naming the dealer) is the appropriate line of action, in my opinion. Now a few folks reading this can help exert pressure on the dealership. One of the many upsides to the Internet is the easy spread of information. I love to see an unscrupulous dealer scared into honesty and good customer service by the potential of an Internet Black Eye....

 

I understand your point. I just mean that in my opinion I wouldn't buy a car from a dealer that said I can't use the discount. If every dealer did that there would be no point in Ford giving out the discount to their employees and their families.

The good news is that there is always a dealership that will accept it. Like you said. My area is great for accepting these discount plans. I have never come across a dealer that turned me down for a or z plan or any one I else know for that matter and that's ford, gm and chrysler. I can see not getting it for something like a Ford GT, Dodge Viper, Prowler, etc... but for a mustang?

If the only way I could save a couple thousand dollars (even more in my case) on my new car is by doing a little homework and possibly some driving to a dealer that will take my a or z plan they I'm all for it.

 

 

Agreed but I do think it has something to do with Sam leaving and a new salesperson getting the deal... i can give you the details of the former if you want to know... Did you talk to a manager or just this salesperson? Anyway I truly wasn't jumping on you personally.... I just happen to know this dealership and they have never done me wrong so I didn't want this to turn into a bashing thread off of one bad experience. Do what you need to do as far as friends and family are concerned but contrary to popular opinion talking about it on the internet is not the best avenue for you to get anywhere no matter what business your dealing in... Again good luck and hopefully I will see you at some of the local cruise ins.

Roger