CHDS PNY

i have today off...so i get up early...run to the carwash to rinse it off...gonna wax and polish my car

while at the carwash...i run the wand over the front bumper...i am probably 4 feet away from the bumper and the paint starts to fly off

i was curious if anyone has had any troubles with this...there wasnt a rockchip or anything in that area i know of that

do you think i can get a warranty claim on this...or am i SOL and have to pay to have the bumper reshot out of pocket?

i am just sick about this...

Tony Alonso

Chad,

I feel your pain. On my 2000 GT, I had the same thing happen. It was covered under warrantly.

Good luck with it.

CHDS PNY

what did you tell the dealer...did they give you any hassle?

the dealer i purchased the car from...has service that sucks...sometimes the lowest price isnt always the best i have found out

i am taking it to my old dealer to get the shaker replaced and want this resolved

any input would be greatful...thanks Tony

Tony Alonso

I told them exactly what happened. They asked if it already was an area where a rock chip existed, to which I replied 'no'. I did not get any hassle. It was obvious from the inspection that the paint was peeling back. I did not touch it or pull off any loose paint before I took it in to be checked.


If you have a good relationship with a certain dealer, that will certainly help. Also, it would be good to inquire if they have a body shop that does their paint work or if they farm it out to someone else. The care taken in surface preparation counts A LOT!

Let me know if you have other questions.

CHDS PNY

thanks alot Tony

the radio hasnt came in yet...so hopefully it will be in soon...so the paint doesnt get worse

Little Black Pony

I zoomed in on the photo and it looks like you had something drip down the front bumper. It looks a lot like damage from brake fluid.

CHDS PNY

wow...LBP i never noticed that untill you said something

it does look as if something ran down the bumper

TexaStang

How the heck can brake fluid get onto the front bumper like that....It's a good few feet away from the resevoir. Weird though, I see it too.

CHDS PNY

dealer said that they would warranty it and contract it out to a body shop here in town...even tho they have a body shop at the dealer

thanks alot tony

Little Black Pony

Cool! I'm glad they are going to fix it under warranty.

Tony Alonso

Glad to hear - let us know how it goes!

flashfearless

Let me guess the color is close to silver?...My dad was a body shop guy who later worked for Ford and there used to be all sorts of stories about how every manufacturer (not just Ford) just couldn't keep Silver on the cars. Huge chunks would fly off while driving...Supposedly they have overcome those hurdles...meanwhile, I'll still never buy anything looking like Silver...

TacoBill

Chad- What are you doing at a quarter blaster carwash?

Next time (and everytime thereafter) handwash your baby. Those high pressure nozzles at dollar carwashes can do alot of damage.

flashfearless

What do most people do in the winter? This only includes those climates where it actually reaches below 30 during the day...

TacoBill

You got me.. I'm in sunny SoCal.

But, my guess is that they drive their truck and keep the Mustang hibernating in the garage.

Tiberius1701

Chad-good to see that you got a good dealer to handle the problem. I would have done the same for my customers here in Ohio.
BTW, my Mustang is a year round driver-fortunately working at a dealer, she gets bathed inside at least once a week during the winter!

Tony Alonso

The touchless car wash...

I have used spray wands with no issues to wet down and do the final rinse. I generally don't use it full blast, and I definitely don't use the foaming brushes.

The only time I had a problem was when a similar thing happened to me on my 2000 GT like happened to Chad. After the re-painting was done, there were no further problems.

CHDS PNY

exactly...i only use high pressure inside the wheel wells and treat the foaming brush like acid

TexaStang

I'm about to try a spray wand place myself. I'm sick and tired of washing my car and having to detail off the thousands of water spots before I can wax. We have enourmously hard water here, and with temperatures being so hot and no shade for me to wash in, I really have no other option.

I figure I will use the spray on low to rinse and wet, then just handwash like normal.

Yes, I use a water blade, yes I use a waffle weave drying towel, 2 of them, and I wash in sections and immediately dry afterwards. It's still a waterspot/trail nightmare.

When it is 100+ out, and 92-95 at dusk and dawn, you dont have much other choice.

TacoBill

Tried Mr. Clean yet?