62,170 mile maintanence Ford dealer rip-off
#21
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Here is one of the primary reasons I left the dealership and went back to school for my engineering degree.
This doesn't come from the advisors, it's a management - level thing designed to boost profits. In some cases it's not a bad idea, but in most it's unneeded and in some the work never gets done. Ask me how I know that last bit.
Unless you've never done anything to this vehicle, tell them to stick it.
This doesn't come from the advisors, it's a management - level thing designed to boost profits. In some cases it's not a bad idea, but in most it's unneeded and in some the work never gets done. Ask me how I know that last bit.
Unless you've never done anything to this vehicle, tell them to stick it.
#22
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Originally Posted by Dread53
Here is one of the primary reasons I left the dealership and went back to school for my engineering degree.
This doesn't come from the advisors, it's a management - level thing designed to boost profits. In some cases it's not a bad idea, but in most it's unneeded and in some the work never gets done. Ask me how I know that last bit.
Unless you've never done anything to this vehicle, tell them to stick it.
This doesn't come from the advisors, it's a management - level thing designed to boost profits. In some cases it's not a bad idea, but in most it's unneeded and in some the work never gets done. Ask me how I know that last bit.
Unless you've never done anything to this vehicle, tell them to stick it.
#23
Do the fuel filter, spark plugs and air cleaner yourself for under $100. Go to Royal Purple engine oil and filter for another $70 and maybe $150 for the oil and pump to swap the trans fluid. I am at 112k on the same coolant and though I will be doing it soon, they claim it is good for 100K. Plugs I do every year, 5143 Autolites, run you about $10 and an hours time, drop in a K&N filter for $50, fuel filter $20 and 30 minutes on jack stands taking your time.
Dealershhip is smokin crack...
Dealershhip is smokin crack...
Last edited by Womprat; 2/11/12 at 01:34 PM.
#24
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I've been away from this Forum for awhile, and now I know why. As a Ford dealership parts person, I'm sick and tired of having to defend the position of a dealership. Nobody wants to do any of the recommended services til their car takes a **** on them, and THEN they decide it's the dealer's fault for not finding it in time, or ignoring it when it was in for service last, whatever excuse they dream up. Granted, these services DO provide a better bottom line to the dealership, but they are also a valid service to the customer. We have countless customers in our store who are dedicated to taking care of their cars, and that know that 98% of the shadetrees don't have the training, tools, and general know-how to repair and service their vehicles properly. I would think that Mustang owners are a cut above the average car owner when it came to service, but the more I read from the Internet commandos, I'm not so sure. Transmission flushes and coolant flushes are vastly superior to drain and refills, and they DO cost more. The equipment is exhorbitantly expensive to buy and maintain. Plus, technicians aren't there just to do underpaid warranty work, they are there to make a living. How many of you work for free, anyway? As to the original poster of this thread regarding the 60,000 mile service of their Mustang, I read your list, and the services are a valid choice. Either do them, or don't do them, it's your CHOICE, and the dealership doesn't cut off your fingers or send you to Afghanistan if you don't. However, don't come crying to them at 100,000 miles if you start having trans and cooling system issues, or your injectors and top end are carboned up. They costs then will be WAY more than the 60,000 recommended service. As the technicians always say, "pay me now, or pay me more later".
#25
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Well mark.. as a Ford technition I say several of the services that were offered to him are not needed yet. Even the Ford maintenance guide says they are early. So I must disagree with him needing all this.
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Originally Posted by foolio2k4
the oil change and filter part if it hasnt been done.
Fuel filter is a good idea if its never been done but not a necessity.
The rest is just utter bull ****.
Fuel filter is a good idea if its never been done but not a necessity.
The rest is just utter bull ****.
#28
Dropping the trans pan and swapping the filter beats a flush, you would not want to stir up metal particulate and you get to see how the trans is doing. And to pay a grand for 400 worth of time and materials, really, good God!
Have the techs I have seen at the local stealership cant diagnose to save their life and if it isnt on a computer is doesnt exist, hate to burst yer bubble but cmon man, really?!
And I love the internet commando comment, most people here know more about mechanics than dealership techs. Ive personally owned over 30 cars, restored more than a few and been wrenching for 25+ years, hardly "armchair" Learn your audience before you flame them.
Have the techs I have seen at the local stealership cant diagnose to save their life and if it isnt on a computer is doesnt exist, hate to burst yer bubble but cmon man, really?!
And I love the internet commando comment, most people here know more about mechanics than dealership techs. Ive personally owned over 30 cars, restored more than a few and been wrenching for 25+ years, hardly "armchair" Learn your audience before you flame them.
Last edited by Womprat; 2/11/12 at 03:14 PM.
#29
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Originally Posted by Womprat
Dropping the trans pan and swapping the filter beats a flush, you would not want to stir up metal particulate and you get to see how the trans is doing. And to pay a grand for 400 worth of time and materials, really, good God!
Have the techs I have seen at the local stealership cant diagnose to save their life and if it isnt on a computer is doesnt exist, hate to burst yer bubble but cmon man, really?!
Have the techs I have seen at the local stealership cant diagnose to save their life and if it isnt on a computer is doesnt exist, hate to burst yer bubble but cmon man, really?!
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
#32
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Originally Posted by Dread53
Because I spent 25 years as a tech before I went and finished it.
#33
Legacy TMS Member
Keep referring to it as a stealership and ill refuse to offer my help...
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
#34
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Originally Posted by ford20
Off topic but how do you like being a tech?
Last edited by texastboneking; 2/11/12 at 04:34 PM.
#35
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I for one like getting the flushes, I have it done every 2 years in my pickup because I use to tow a small Hybrid trailer, and I had it done to my Mach1 because I had a stall converter and the extra heat probably wasn't good.
I have just about 40,000 miles on my 05 pickup and will be getting coolant flush this spring.
Yes ,I could change my own oil, but I've had every single oil changed at dealer since new,
1) I have the money.
2) I like having the records for any warranty problems.
I have just about 40,000 miles on my 05 pickup and will be getting coolant flush this spring.
Yes ,I could change my own oil, but I've had every single oil changed at dealer since new,
1) I have the money.
2) I like having the records for any warranty problems.
#36
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Keep referring to it as a stealership and ill refuse to offer my help...
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
Now you know how I feel defending myself as a UAW worker, ( tool/die Journeymen ).
#37
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I've been away from this Forum for awhile, and now I know why. As a Ford dealership parts person, I'm sick and tired of having to defend the position of a dealership. Nobody wants to do any of the recommended services til their car takes a **** on them, and THEN they decide it's the dealer's fault for not finding it in time, or ignoring it when it was in for service last, whatever excuse they dream up. Granted, these services DO provide a better bottom line to the dealership, but they are also a valid service to the customer. We have countless customers in our store who are dedicated to taking care of their cars, and that know that 98% of the shadetrees don't have the training, tools, and general know-how to repair and service their vehicles properly. I would think that Mustang owners are a cut above the average car owner when it came to service, but the more I read from the Internet commandos, I'm not so sure. Transmission flushes and coolant flushes are vastly superior to drain and refills, and they DO cost more. The equipment is exhorbitantly expensive to buy and maintain. Plus, technicians aren't there just to do underpaid warranty work, they are there to make a living. How many of you work for free, anyway? As to the original poster of this thread regarding the 60,000 mile service of their Mustang, I read your list, and the services are a valid choice. Either do them, or don't do them, it's your CHOICE, and the dealership doesn't cut off your fingers or send you to Afghanistan if you don't. However, don't come crying to them at 100,000 miles if you start having trans and cooling system issues, or your injectors and top end are carboned up. They costs then will be WAY more than the 60,000 recommended service. As the technicians always say, "pay me now, or pay me more later".
Keep referring to it as a stealership and ill refuse to offer my help...
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
Take your vehicle to one of those side shops where they have half the tools and information access as we do. Wonder why I even chose to work for a dealer when there are so Many whiners like you
relax
remember people do not trust dealers much these days because a few dealers have ruined it.