Cannot view my Private Messages
#1
GT Member
Thread Starter
Cannot view my Private Messages
Hello,
I am unable to read my PMs. I just received a notification that I had a new one, but when I go to my PM Inbox, it says I have "0". It also shows I have 3 stored messages, but I cannot figure out how to see them.
I am very familiar with how PMs work, and I understand the Inbox, but it acts like I have no access to see my PMs.
Any help would be appreciated so I can read my PMs.
I am unable to read my PMs. I just received a notification that I had a new one, but when I go to my PM Inbox, it says I have "0". It also shows I have 3 stored messages, but I cannot figure out how to see them.
I am very familiar with how PMs work, and I understand the Inbox, but it acts like I have no access to see my PMs.
Any help would be appreciated so I can read my PMs.
#2
Stubborn Bear
TMS Staff
TMS Staff
I just went in and checked, PM's are turned on and there shouldnt be any restrictions on your account or group. Let me know if you are still having issues.
#3
GT Member
Thread Starter
I also tried using Google Chrome and it exhibits the same behavior.
I have a PM from Deysha (Ford Customer Service) on my Mustang order and I am very anxious to read it, but I cannot see any messages.
Thanks for any additional help you can provide. Let me know if I can provide anything as well.
I took a screenshot so you can see what my PM inbox looks like.
#6
GT Member
Thread Starter
FYI, I just tried sending myself a test message, and it came through, but my inbox has no other messages in it, even though I received a notification at 1:45p, MDT, that I received a new PM from:
FordCustomerService, entitled "Re: Order status check".
FordCustomerService, entitled "Re: Order status check".
#7
GT Member
Thread Starter
UPDATE:
Ok, I apologize. This is the deal. A PM came into my wife's account (which she doesn't really use - dkpeppard). The email notifications come to the same inbox.
I didn't realize it said 'dkpeppard' and not 'evilpeppard'. I was logged into 'evilpeppard' and had no messages.
I can see my messages just fine, so sorry for wasting your time and causing any confusion.
Ok, I apologize. This is the deal. A PM came into my wife's account (which she doesn't really use - dkpeppard). The email notifications come to the same inbox.
I didn't realize it said 'dkpeppard' and not 'evilpeppard'. I was logged into 'evilpeppard' and had no messages.
I can see my messages just fine, so sorry for wasting your time and causing any confusion.
#9
GT Member
Thread Starter
Can you email me your login info. Scott@themustangsource.com
Sorry again, and thanks for the quick responses.
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