2024 Mustang Dealer Special Service Message FYI
9/22/23, 05:53 PM
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2024 Mustang Dealer Special Service Message FYI
These are Dealership Special Service Messages Only! Not TSB'S or Recall's! Just Information! Most Are Saying Issues Will Be Taken Care of With OTA Updates First Quarter! No Tsb's Listed Yet For 2024 Mustang!
Things For 2024 Owners to Know About Before the Trip to The Dealer!
SSM 51898 2024 Mustang - DTC U3000:49 Setting In The Driver Seat Module (DSM)
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the DSM with no symptoms present. This may be due to the DSM software. Replacement of the DSM will not resolve this concern. DTC U3000:49 can be cleared and ignored if the power seat functions are working properly and no other DTCs are present in the DSM. Engineering is currently working on a solution and software update is expected in Q1 2024. Continue to monitor OASIS for additional information.
SSM 51896 2024 Mustang - Lap Timer Results Greyed Out And Not Available And New Lap Timer Session Does Not Start At Lap 1 When A Lap Timer Session Is Stopped
Some 2024 Mustang vehicles may exhibit a condition where a new lap timer session does not start at lap 1, the lap timer results are not available and/or the lap timer results button is not selectable. This may be due to the SYNC module (APIM) software. Replacement or reprogramming the APIM will not resolve this condition. Inform the customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
SSM 51884 2024 Mustang - DTC U211B:87 Setting In The Anti-Lock Brake System (ABS) Module When A Diagnostic Self Test Is Performed
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 in the ABS module during a diagnostic self-test. This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of the ABS module may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running, and no noticeable symptoms are present. No further service action is required.
SSM 51883 2024 Mustang - Check Rear Seat For Occupants Alert/Alarm ON For A Brief Period
Some 2024 Mustang vehicles may exhibit a Check Rear Seat For Occupants pop up message on the center display screen and audible alarm for a brief period of time when the ignition is switched to OFF. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
SSM 51882 2024 Mustang - My Mustang Hard Button - No Response On The Center Display Screen When The Hard Button Is Pressed
Some 2024 Mustang vehicles may exhibit no response on the center display screen after pressing the My Mustang hard button. The hard button should navigate from any sub menu to the My Mustang home screen. The My Mustang home screen can be accessed by selecting: Features >> My Mustang. This may be due to the SYNC module (APIM) software. Replacement of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
Things For 2024 Owners to Know About Before the Trip to The Dealer!
SSM 51898 2024 Mustang - DTC U3000:49 Setting In The Driver Seat Module (DSM)
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the DSM with no symptoms present. This may be due to the DSM software. Replacement of the DSM will not resolve this concern. DTC U3000:49 can be cleared and ignored if the power seat functions are working properly and no other DTCs are present in the DSM. Engineering is currently working on a solution and software update is expected in Q1 2024. Continue to monitor OASIS for additional information.
SSM 51896 2024 Mustang - Lap Timer Results Greyed Out And Not Available And New Lap Timer Session Does Not Start At Lap 1 When A Lap Timer Session Is Stopped
Some 2024 Mustang vehicles may exhibit a condition where a new lap timer session does not start at lap 1, the lap timer results are not available and/or the lap timer results button is not selectable. This may be due to the SYNC module (APIM) software. Replacement or reprogramming the APIM will not resolve this condition. Inform the customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
SSM 51884 2024 Mustang - DTC U211B:87 Setting In The Anti-Lock Brake System (ABS) Module When A Diagnostic Self Test Is Performed
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 in the ABS module during a diagnostic self-test. This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of the ABS module may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running, and no noticeable symptoms are present. No further service action is required.
SSM 51883 2024 Mustang - Check Rear Seat For Occupants Alert/Alarm ON For A Brief Period
Some 2024 Mustang vehicles may exhibit a Check Rear Seat For Occupants pop up message on the center display screen and audible alarm for a brief period of time when the ignition is switched to OFF. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
SSM 51882 2024 Mustang - My Mustang Hard Button - No Response On The Center Display Screen When The Hard Button Is Pressed
Some 2024 Mustang vehicles may exhibit no response on the center display screen after pressing the My Mustang hard button. The hard button should navigate from any sub menu to the My Mustang home screen. The My Mustang home screen can be accessed by selecting: Features >> My Mustang. This may be due to the SYNC module (APIM) software. Replacement of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
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