TracKey Has Arrived - Ford’s Email to All Ford and Lincoln Dealers
Cobra R Member
Joined: May 17, 2007
Posts: 1,574
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From: London, ON. Canada
There is a lot of legal mumbo jumbo to wade through but it seems to say the full warranty is in effect for parts not affected by the tune OR failures not related to the tune. So if your oil pump fails, thus cooking your engine, then the 5 year powertrain warranty is still in effect.
I'll be ordering TracKey next week.
I'll be ordering TracKey next week.
Bullitt Member
Joined: August 25, 2011
Posts: 411
Likes: 0
From: Miami
Originally Posted by Whammer
There is a lot of legal mumbo jumbo to wade through but it seems to say the full warranty is in effect for parts not affected by the tune OR failures not related to the tune. So if your oil pump fails, thus cooking your engine, then the 5 year powertrain warranty is still in effect.
I'll be ordering TracKey next week.
I'll be ordering TracKey next week.
That being said, I didn't buy this car for the TracKey, I saw it as part of my original deal to enhance performance for tracking and that if I tracked the car, I would be covered under my original warranty and Ford was going to stand by this product as a Track capable car with some racing parts.
That being said, why I really bought the car is because I love the Boss styling and new technology and I want to have FUN in my car. So i may assume more risk and have More fun with TracKey! Still considering.
Cobra R Member
Joined: May 17, 2007
Posts: 1,574
Likes: 0
From: London, ON. Canada
As in many warranty claims it helps to have a good relationship with the dealer, having one will mean they will fight harder to get Ford to cover your claim.
I'm really not too concerned about Ford's "disclaimer".
I'm really not too concerned about Ford's "disclaimer".
Bullitt Member
Joined: December 16, 2010
Posts: 270
Likes: 0
From: IL
I'll say. Bought car for Trackey. Held off on storage for Trackey. Now Trackey can't be part of original purchase. My dealer said he would include it. And my warranty is limited?!?! I already have 20,000 KMs on this car. Not feeling good about the whole experience at this moment.
Like Father...
I ♥ Sausage
I ♥ Sausage
Joined: April 4, 2007
Posts: 20,164
Likes: 643
From: Just outside the middle of nowhere
Not usually, but that is an original manufacture's setting/program. TracKey is an aftermarket part that can't even be installed before the car is sold to someone.
Back to "not usually", Nissan was denying coverage on the $20K transmission in the first year GT-R when they blew up using the Launch Control, even though the mind blowing 0-60 times they advertised were achieved by using it. They changed the programming in it the second year after the fit hit the shan on the internet about it.
Cobra Member
Joined: October 18, 2011
Posts: 1,652
Likes: 0
From: North Carolina (currently deployed)
There is a lot of legal mumbo jumbo to wade through but it seems to say the full warranty is in effect for parts not affected by the tune OR failures not related to the tune. So if your oil pump fails, thus cooking your engine, then the 5 year powertrain warranty is still in effect.
I'll be ordering TracKey next week.
I'll be ordering TracKey next week.
Bullitt Member
Joined: August 24, 2011
Posts: 349
Likes: 0
I have just sent an e-mail reply to my dealer asking about the language having to do with the warranty and how this relates to those of us who have an extended warranty. I am waiting for a response. The way I see it it this gives Ford an out on some but not all warranty issues. Of course the ones that it does give them the out on are all the most expensive items.
Cobra Member
Joined: April 14, 2011
Posts: 1,072
Likes: 25
From: NJ. Waiting for our Gov. to be held accountable for his actions>>>Jersey Broke
Do you think any dealers are now fighting Ford on our behalf saying that it's wrong to change our warranties if we install the TK. Good luck on wishfull thinking.
Wait till your warranty runs out then go and get all the mods and tunes to turn your Boss into what you really want. I'm saving my $302.00 + labor for that hood and LS splitter that I like. O-and not void my power train warranty. When the warranty runs out the body mods will be done and then we can start the engine mods. Most important...not worry about voiding a power train warranty. All I can say: Is $302 + Labor $100 is not worth A loppy idle/engine breaking/throdel response and launch control with ZERO horsepower gain and loss of 2 years and 24,000 mile power train coverage. It's not for me. The Boss is fast Enough for me at present. All it needs is ones personal Body Mods. (if they choose) If I chosse to void my warranty it will have a real Loppy idle with the horse power to BACK it UP! The real sad part to this ordeal is: if FORD had its chit together with the TK from the start. I would have purchased it the day I took ownership. Ford handled it wrong with the BOSS owners. They knew CARBS requirements keeping us in the dark. Just remeber, you paid Ford for your Boss. Mistakes at this price range is unacceptable. Changing the wannanty rules is just iceing on the cake!
Last edited by boss man; Oct 22, 2011 at 02:23 PM. Reason: very upset
Cobra R Member
Joined: May 17, 2007
Posts: 1,574
Likes: 0
From: London, ON. Canada
Yes I stand by my statement. I've had no trouble with warranty issues at the dealership I go to. Obviously if there are clear signs of abuse then they probably aren't going to help you out much. It helps to make friends with the SVT mechanic. 
I know of one instance where the SVT mechanic covered for a customer who blew the engine in his GT500- didn't run 91. It's a 25k engine here in Canada and Ford wasn't too happy about replacing it but they did.
Also- the way I read the warranty info......5/100k is still in effect on the powertrain. Only if the issue is deemed to be related to the use of TK is the warranty 3/36k.
I know of one instance where the SVT mechanic covered for a customer who blew the engine in his GT500- didn't run 91. It's a 25k engine here in Canada and Ford wasn't too happy about replacing it but they did.
Also- the way I read the warranty info......5/100k is still in effect on the powertrain. Only if the issue is deemed to be related to the use of TK is the warranty 3/36k.
Last edited by Whammer; Oct 22, 2011 at 04:30 PM.
Cobra Member
Joined: January 24, 2011
Posts: 1,382
Likes: 1
From: NY
Originally Posted by boss man
Do you realy believe your statement good relationship with the dealer, having one will mean they will fight harder to get Ford to cover your claim. You can think what you want. Have you ever had to go up against a major manufacture such as FORD to fight a warranty issuie. I hope you have plenty of money for lawyer fees. They will tie you up for as long as it takes untill you take what ever they offer you. I have been down that road before. NOT WORTH IT!!
Do you think any dealers are now fighting Ford on our behalf saying that it's wrong to change our warranties if we install the TK. Good luck on wishfull thinking.
Wait till your warranty runs out then go and get all the mods and tunes to turn your Boss into what you really want. I'm saving my $302.00 + labor for that hood and LS splitter that I like. O-and not void my power train warranty. When the warranty runs out the body mods will be done and then we can start the engine mods. Most important...not worry about voiding a power train warranty. All I can say: Is $302 + Labor $100 is not worth A loppy idle/engine breaking/throdel response and launch control with ZERO horsepower gain and loss of 2 years and 24,000 mile power train coverage. It's not for me. The Boss is fast Enough for me at present. All it needs is ones personal Body Mods. (if they choose) If I chosse to void my warranty it will have a real Loppy idle with the horse power to BACK it UP! The real sad part to this ordeal is: if FORD had its chit together with the TK from the start. I would have purchased it the day I took ownership. Ford handled it wrong with the BOSS owners. They knew CARBS requirements keeping us in the dark. Just remeber, you paid Ford for your Boss. Mistakes at this price range is unacceptable. Changing the wannanty rules is just iceing on the cake!
Shelby GT350 Member
Joined: November 20, 2010
Posts: 2,382
Likes: 1
From: Sioux Falls, SD
TracKey is finally here! I will have my dealer order a week from Monday, install Tuesday, and weather permitting have it on a dyno by the end of the week. This is great news so lighten up guys. I'm thinking of the segment from the ESPN guys reading about all this concern...."C'mon Man!" 
Originally Posted by cloud9
TracKey is finally here! I will have my dealer order a week from Monday, install Tuesday, and weather permitting have it on a dyno by the end of the week. This is great news so lighten up guys. I'm thinking of the segment from the ESPN guys reading about all this concern...."C'mon Man!"
Bullitt Member
Joined: July 1, 2011
Posts: 279
Likes: 0
From: SD
TracKey is finally here! I will have my dealer order a week from Monday, install Tuesday, and weather permitting have it on a dyno by the end of the week. This is great news so lighten up guys. I'm thinking of the segment from the ESPN guys reading about all this concern...."C'mon Man!"
Are you going to dyno it just before taking it in, so you can get a fairly accurate before/after?
Shelby GT350 Member
Joined: November 20, 2010
Posts: 2,382
Likes: 1
From: Sioux Falls, SD
Shelby GT350 Member
Joined: November 20, 2010
Posts: 2,382
Likes: 1
From: Sioux Falls, SD
Just curious if you have any first hand knowledge on which to base that opinion or just speculation? The reason I am considering trying it is based on a conversation another member on this board had with one of the programming engineers. He told him it will advance timing up to 100 octane. I have no reason to doubt that statement by the engineer, it's just that it becomes one more question about TK performance that has yet to be confirmed officially by Ford.
Originally Posted by cloud9
Just curious if you have any first hand knowledge on which to base that opinion or just speculation? The reason I am considering trying it is based on a conversation another member on this board had with one of the programming engineers. He told him it will advance timing up to 100 octane. I have no reason to doubt that statement by the engineer, it's just that it becomes one more question about TK performance that has yet to be confirmed officially by Ford.
(He asks as another can of worms spills on the floor)
Shelby GT350 Member
Joined: November 20, 2010
Posts: 2,382
Likes: 1
From: Sioux Falls, SD
Our engines have knock sensors. The PCM will retard spark timing if it detects detonation.
Shelby GT350 Member
Joined: November 20, 2010
Posts: 2,382
Likes: 1
From: Sioux Falls, SD
The 91 octane minimum requirement in TK is also an indication that the tune is more aggressive than the black key, and may imply higher octane fuel will improve output.
Last edited by cloud9; Oct 23, 2011 at 08:44 AM.
