Originally Posted by GGGforce

Update. Dealer called, tire on the way from Houston. They are picking up the costs. I had a frank talk with the head of service, good guy, he got it. Also, thanks Deysha, the local Ford rep called the dealer, too. I've been buying Fords mixed in with some other brands for 24 years, feeling valued today. I have always owned a ford at every point.

Originally Posted by zwede

Glad you got it resolved and the dealer saw reason (with a little help from Deysha).

Originally Posted by Fenderaddict2

Glad to see this issue was handled correctly. Kudos to all FMC people involved