Boss got a Nail
Bullitt Member
Joined: October 19, 2011
Posts: 257
Likes: 0
Discount/ America's tire has always been free to repair and it's always worth it to get their tire replacement warranties. Did I mention their prices are always negotiable? They are the only guys in the industry i can send my mom to without worrying she's going to get ripped off
Legacy TMS Member
Joined: May 16, 2004
Posts: 5,206
Likes: 18
From: Bristol, TN
So I take it to Fords Quicklane Tire and Oil Change service garage and the tell me there gonna use a inside patch that also has a plug. I take it into garage area and a young kid says " If its a Z rated they cant patch it" Well I tell them just patch it from inside and Ill sign a waiver if I have to because in noway am I buying a new tire. The nail was well into the tread area, not near sides.
A) That may be Ford's policy on Z rates tires and Possibly Pirelli's? But in most cases (like just about every tire manufacturer out there) you can perform a certain number of flat repairs that won't render a Z rated tire unservicable but may reduce the speed rating.
B) Did they actually go for the waiver bit and just put a patch on the inside?Ford knows better than that. A dealership on the west coast has a multi - million dollar settlement hanging on their heads for a improper flat repair. Creating a waiver in this instance is just admitting they were willing to place you and other motorists in danger. The proper course of action would have been to tow your vehicle to your home or to a place of business willing o repair the tire properly.
C) Never just get the tire patched on the inside, a patch/plug repair is the proper method for dealing with a puncture in the main tread area since this seals the tire inside and out allowing the tire to last its intended service life.
And hopefully they do right by about the wheel damage and either repair the wheel or replace it.
Thread Starter
Cobra R Member
Joined: December 13, 2004
Posts: 1,708
Likes: 3
From: United States
Originally Posted by bob
3 things;
A) That may be Ford's policy on Z rates tires and Possibly Pirelli's? But in most cases (like just about every tire manufacturer out there) you can perform a certain number of flat repairs that won't render a Z rated tire unservicable but may reduce the speed rating.
B) Did they actually go for the waiver bit and just put a patch on the inside?Ford knows better than that. A dealership on the west coast has a multi - million dollar settlement hanging on their heads for a improper flat repair. Creating a waiver in this instance is just admitting they were willing to place you and other motorists in danger. The proper course of action would have been to tow your vehicle to your home or to a place of business willing o repair the tire properly.
C) Never just get the tire patched on the inside, a patch/plug repair is the proper method for dealing with a puncture in the main tread area since this seals the tire inside and out allowing the tire to last its intended service life.
And hopefully they do right by about the wheel damage and either repair the wheel or replace it.
I called today and the repair hasent been finished yet, I told them as long as I get it by Friday..
I really hate to have them replace the rim, but im hoping it doesnt look repaired otherwise Im gonna ask for replacement.
Car isnt 8 months old yet and has less then 1,600 miles.
Last edited by UnrealFord; Apr 3, 2012 at 09:41 AM.
Bullitt Member
Joined: December 3, 2011
Posts: 301
Likes: 0
From: Mesa, AZ
They didnt mention a waiver, that was my idea, they used a patch with a plug type repair.
I called today and the repair hasent been finished yet, I told them as long as I get it by Friday..
I really hate to have them replace the rim, but im hoping it doesnt look repaired otherwise Im gonna ask for replacement.
Car isnt 8 months old yet and has less then 1,600 miles.
I called today and the repair hasent been finished yet, I told them as long as I get it by Friday..
I really hate to have them replace the rim, but im hoping it doesnt look repaired otherwise Im gonna ask for replacement.
Car isnt 8 months old yet and has less then 1,600 miles.
Give em hell and make them get you a new rim...
Just Plain Rude!
Joined: February 1, 2004
Posts: 3,393
Likes: 18
From: Denton, TX
Go in there with a good attitude, and give the wheel a reasonable evaluation. If they really did a ****ty job on the repair, then request a new wheel...but don't be an ******* about it. I'm sure the repair will be just fine though.
Legacy TMS Member
Joined: May 16, 2004
Posts: 5,206
Likes: 18
From: Bristol, TN
Originally Posted by UnrealFord
They didnt mention a waiver, that was my idea.
Well unless you carry a stack of waivers and pass them out as you pass people and get them to sign it
And its good they did the patch/plug. That's part of an RMA reccomended repair procedure which I believe Pirelli is part of ( gonna go look that up real quick in any event).
Thread Starter
Cobra R Member
Joined: December 13, 2004
Posts: 1,708
Likes: 3
From: United States
Originally Posted by stupidgenius36
Go in there with a good attitude, and give the wheel a reasonable evaluation. If they really did a ****ty job on the repair, then request a new wheel...but don't be an ******* about it. I'm sure the repair will be just fine though.
Thread Starter
Cobra R Member
Joined: December 13, 2004
Posts: 1,708
Likes: 3
From: United States
Ok, update:
I stopped by Ford to see if they heard about my wheel repair, well I caught them in a lie, the wheel was still sitting there and never was even looked at yet.
I asked to see rim and the damage is 2 small nicks on edge and then THE ENTIRE OUTER BARE ALUMINUM RIM EDGE WITH CLEAR COAT WAS SCRAPED ALL THE WAY AROUND THE WHEEL.
Now im thinking of going back today to speak with a manager and tell him I want it replaced. Makes me upset they lied about sending it out and the amount of damage.
I stopped by Ford to see if they heard about my wheel repair, well I caught them in a lie, the wheel was still sitting there and never was even looked at yet.
I asked to see rim and the damage is 2 small nicks on edge and then THE ENTIRE OUTER BARE ALUMINUM RIM EDGE WITH CLEAR COAT WAS SCRAPED ALL THE WAY AROUND THE WHEEL.
Now im thinking of going back today to speak with a manager and tell him I want it replaced. Makes me upset they lied about sending it out and the amount of damage.
Bullitt Member
Joined: December 3, 2011
Posts: 301
Likes: 0
From: Mesa, AZ
Ok, update:
I stopped by Ford to see if they heard about my wheel repair, well I caught them in a lie, the wheel was still sitting there and never was even looked at yet.
I asked to see rim and the damage is 2 small nicks on edge and then THE ENTIRE OUTER BARE ALUMINUM RIM EDGE WITH CLEAR COAT WAS SCRAPED ALL THE WAY AROUND THE WHEEL.
Now im thinking of going back today to speak with a manager and tell him I want it replaced. Makes me upset they lied about sending it out and the amount of damage.
I stopped by Ford to see if they heard about my wheel repair, well I caught them in a lie, the wheel was still sitting there and never was even looked at yet.
I asked to see rim and the damage is 2 small nicks on edge and then THE ENTIRE OUTER BARE ALUMINUM RIM EDGE WITH CLEAR COAT WAS SCRAPED ALL THE WAY AROUND THE WHEEL.
Now im thinking of going back today to speak with a manager and tell him I want it replaced. Makes me upset they lied about sending it out and the amount of damage.
Great customer service there...
Just Plain Rude!
Joined: February 1, 2004
Posts: 3,393
Likes: 18
From: Denton, TX
Ok, update:
I stopped by Ford to see if they heard about my wheel repair, well I caught them in a lie, the wheel was still sitting there and never was even looked at yet.
I asked to see rim and the damage is 2 small nicks on edge and then THE ENTIRE OUTER BARE ALUMINUM RIM EDGE WITH CLEAR COAT WAS SCRAPED ALL THE WAY AROUND THE WHEEL.
Now im thinking of going back today to speak with a manager and tell him I want it replaced. Makes me upset they lied about sending it out and the amount of damage.
I stopped by Ford to see if they heard about my wheel repair, well I caught them in a lie, the wheel was still sitting there and never was even looked at yet.
I asked to see rim and the damage is 2 small nicks on edge and then THE ENTIRE OUTER BARE ALUMINUM RIM EDGE WITH CLEAR COAT WAS SCRAPED ALL THE WAY AROUND THE WHEEL.
Now im thinking of going back today to speak with a manager and tell him I want it replaced. Makes me upset they lied about sending it out and the amount of damage.
Thread Starter
Cobra R Member
Joined: December 13, 2004
Posts: 1,708
Likes: 3
From: United States
Originally Posted by osso12
I don't want to go back and re read all the posts, but I assume you are still driving your boss? You running on some type of spare wheel?
A Man Just Needs Some....
Joined: April 9, 2011
Posts: 17,125
Likes: 34
From: Louisiana
Originally Posted by UnrealFord
I put my Race Star wheels, with MT/ET Drag radials..
Thread Starter
Cobra R Member
Joined: December 13, 2004
Posts: 1,708
Likes: 3
From: United States
Originally Posted by AlsCobra
Wondering why you didn't just go with ET streets instead of drag radials? Certain class you are running in? Drag radials are ok but the ET's have the soft sidewalls that would do you better at the track. Unless these are the soft wall tires.
