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TSB's on 2011 Manual

Old Nov 2, 2011 | 07:08 AM
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TSB's on 2011 Manual

On Monday I take my 11 GT/CS for the manual fluid swap to the dual clutch fluid. Also when taking this one corner on the way home from work I hear a clunk i guess would be the best way to describe it. So also the control arm TSB. Is there any thing else I should have them check. Thanks for any help.
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Old Nov 2, 2011 | 09:16 AM
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From: Dearborn, MI
Originally Posted by 2011 GT/CS
On Monday I take my 11 GT/CS for the manual fluid swap to the dual clutch fluid. Also when taking this one corner on the way home from work I hear a clunk i guess would be the best way to describe it. So also the control arm TSB. Is there any thing else I should have them check. Thanks for any help.
Hi 2011 GT/CS,

Welcome to the forum! My name is Deysha with Ford Customer Service. I’d like to escalate this to the Customer Service Manager for your area to help this get resolved for you. Please PM me with your VIN, dealer, mileage, and contact info so I can help.

Deysha
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Old Nov 3, 2011 | 08:45 AM
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Originally Posted by FordCustomerService
Hi 2011 GT/CS,

Welcome to the forum! My name is Deysha with Ford Customer Service. I’d like to escalate this to the Customer Service Manager for your area to help this get resolved for you. Please PM me with your VIN, dealer, mileage, and contact info so I can help.

Deysha
Thanks, but I gave a good relationship with the service manger where I take my vehicle.
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Old Nov 3, 2011 | 11:49 AM
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Originally Posted by 2011 GT/CS
Thanks, but I have a good relationship with the service manger where I take my vehicle.
Awesome, 2011 GT/CS! No problem. I'm here if you need me.

Deysha
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Old Nov 4, 2011 | 01:03 AM
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I thought this was my post for a minute.... I was going to say.... lol
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Old Nov 4, 2011 | 01:06 AM
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Haha
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Old Nov 4, 2011 | 09:30 AM
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Originally Posted by FordCustomerService
Hi 2011 GT/CS,

Welcome to the forum! My name is Deysha with Ford Customer Service. I’d like to escalate this to the Customer Service Manager for your area to help this get resolved for you. Please PM me with your VIN, dealer, mileage, and contact info so I can help.

Deysha
Deysha,

Hello! I sent you a few PM's on my Mustang issues... Please let me know how I should proceed.

Thank you,

Brian
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Old Nov 7, 2011 | 07:53 AM
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Originally Posted by 11RRGT
Deysha,
Hello! I sent you a few PM's on my Mustang issues... Please let me know how I should proceed.
Thank you,
Brian
Got them, 11RRGT. Thanks, I'll get back to you in a little while.

Deysha
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Old Nov 7, 2011 | 08:31 AM
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IMPRESSED with Ford keeping an eye on these types of posts and stepping up Even if they were not utilized it is great to know that there are customer advocates within the organization.

Good luck with your issues bud. Hope all works out well.
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Old Nov 7, 2011 | 11:06 AM
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Originally Posted by AutoAddiction
IMPRESSED with Ford keeping an eye on these types of posts and stepping up Even if they were not utilized it is great to know that there are customer advocates within the organization.

Good luck with your issues bud. Hope all works out well.
Thanks, AutoAddiction!!

Deysha
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