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Ford sync doesn't support the iPhone 7

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Old 2/13/17, 11:29 AM   #1
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Ford sync doesn't support the iPhone 7

That's what I'm being told at the dealership. The iPhone 7 isn't supported and I'm out of luck on a 2014 mustang that I bought new and only has 11850 miles on it. So what was the problem with the radio the 3 previous times I brought it in when I had an iPhone 6 and the radio had problems?

On top of that the voice recognition isn't working. This not a phone problem at all but the phone is the excuse not to work on it? This is crap. I take care of my stuff.
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Old 2/13/17, 11:40 AM   #2
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Sync works fine on my '13 GT and iPhone 7. Well, by fine, I mean no new bugs introduced when I upgraded from an iPhone 5S.
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Old 2/13/17, 11:45 AM   #3
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I think I have a bad radio and they just don't want to replace it for some reason.
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Old 2/13/17, 08:14 PM   #4
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Specifically, SYNC 4.6 doesn't work with iOS in that you cannot use Siri.

SYNC 4.2.1.T seemed to work along with SYNC 4.4. Which version do you have?
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Old 2/13/17, 08:40 PM   #5
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My 7 works fine on my 2014 with Electronics Package. I haven't updated Sync since I got the car...
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Old 2/13/17, 09:28 PM   #6
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Quote:
Originally Posted by laserred38
My 7 works fine on my 2014 with Electronics Package. I haven't updated Sync since I got the car...
If you're keeping your car don't update. You can never get your original software back.

If I'd known how problematic it was going to be, I'd have pulled my original SYNC module and updated a cheap one bought from eBay.
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Old 2/13/17, 09:44 PM   #7
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Quote:
Originally Posted by berzerk_1980
If you're keeping your car don't update. You can never get your original software back.

If I'd known how problematic it was going to be, I'd have pulled my original SYNC module and updated a cheap one bought from eBay.
That's interesting

I've never updating any of my sync cars and I've never had a problem
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Old 2/14/17, 03:13 PM   #8
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Quote:
Originally Posted by HotFrosty View Post
That's what I'm being told at the dealership. The iPhone 7 isn't supported and I'm out of luck on a 2014 mustang that I bought new and only has 11850 miles on it. So what was the problem with the radio the 3 previous times I brought it in when I had an iPhone 6 and the radio had problems?

On top of that the voice recognition isn't working. This not a phone problem at all but the phone is the excuse not to work on it? This is crap. I take care of my stuff.
That is way incorrect. Get a PM to Ford_IVT team on here and they should be able to help. I have an iPhone 7 and it works just like it should with my iPhone 7. As for the software updates, I've made them all and had no issues.
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Old 2/14/17, 05:08 PM   #9
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Originally Posted by kylerohde
That is way incorrect. Get a PM to Ford_IVT team on here and they should be able to help. I have an iPhone 7 and it works just like it should with my iPhone 7. As for the software updates, I've made them all and had no issues.
Wait. You have 4.6 and Siri still works? You're the first.
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Old 2/15/17, 09:16 AM   #10
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Quote:
Originally Posted by berzerk_1980 View Post
Wait. You have 4.6 and Siri still works? You're the first.
I have base Sync, no touchscreen, in my 2011. Didn't actually know using Siri was an option...
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Old 2/15/17, 09:39 AM   #11
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Ford is having LOTS of issues with Sync, & they admitted they don't know the reasons.
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Old 2/15/17, 09:05 PM   #12
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Quote:
Originally Posted by kylerohde
I have base Sync, no touchscreen, in my 2011. Didn't actually know using Siri was an option...
Just regular old Siri, not a special SYNC Siri.
Can you do me a favor? Away from your car, like maybe now, hold the home button and say something like "open Google maps". You should see the waveform move, the transcription appear on the screen and Google maps open. Close it. Next time you get in your car, turn it on and let your phone connect via Bluetooth. Once you know it's connected try asking Siri to open Google maps again. Can Siri hear you? Does Google Maps open?
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Old 2/16/17, 01:31 PM   #13
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Originally Posted by Gravydog316 View Post
Ford is having LOTS of issues with Sync, & they admitted they don't know the reasons.
Please share the source of that...
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Old 2/16/17, 02:03 PM   #14
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Quote:
Originally Posted by kylerohde
Please share the source of that...
I have seen it all over lately.
...just search for it
...or scroll up haha
(it was on another forum somewhere...
old Sync was having problems,
& they updated Sync & its having old & new problems)

Last edited by Gravydog316; 2/16/17 at 02:58 PM.
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Old 2/16/17, 03:13 PM   #15
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Quote:
Originally Posted by Gravydog316 View Post
I have seen it all over lately.
...just search for it
...or scroll up haha
(it was on another forum somewhere...
old Sync was having problems,
& they updated Sync & its having old & new problems)
Ehh, people have complained like that since it came out. Never had a problem myself so I don't put a lot of stock into most of that complaining.
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Old 2/16/17, 03:17 PM   #16
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Quote:
Originally Posted by kylerohde
Ehh, people have complained like that since it came out. Never had a problem myself so I don't put a lot of stock into most of that complaining.
yeah, but ford was saying they didn't know the causes of all their problems with 'Stync'
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Old 2/16/17, 03:52 PM   #17
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yeah, but ford was saying they didn't know the causes of all their problems with 'Stync'
Again, where did Ford say that?
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Old 2/16/17, 05:05 PM   #18
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Quote:
Originally Posted by kylerohde
Again, where did Ford say that?
Good luck. She probably saw it on CNN...
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Old 2/16/17, 06:24 PM   #19
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Originally Posted by laserred38
Good luck. She probably saw it on CNN...
Mark Zuckerberg probably tweeted it

Does MZ tweet? I guess that's like Henry Ford driving a Chevy.
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Old 2/17/17, 02:35 AM   #20
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Good luck. She probably saw it on CNN...
Fox&friends
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