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Old Aug 14, 2012 | 11:23 AM
  #1  
JpL4K3's Avatar
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Ford Customer Service Help

I know their are some Ford members here from customer service that assist with warranty related issues. I was wondering if someone could be of assistance to me with a 2010 Ford Focus. I am having trouble fighting the dealership on warranty related issues. Thanks in advance!
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Old Aug 14, 2012 | 02:51 PM
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From: Dearborn, MI
Originally Posted by JpL4K3
I know their are some Ford members here from customer service that assist with warranty related issues. I was wondering if someone could be of assistance to me with a 2010 Ford Focus. I am having trouble fighting the dealership on warranty related issues. Thanks in advance!
Hi JpL4K3,

Please PM me with your VIN, dealer, mileage, full name, and best daytime number so I can look into this for you.

Deysha
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Old Aug 14, 2012 | 06:42 PM
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Deysha is your best bet.

Do you care to elaborate on what problems you're having, and at what dealership?
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Old Aug 15, 2012 | 07:46 AM
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PM'd. It's Courtesy Ford in Sandord, FL. Giving us a hard time on replacing clear coat peeling off of the headlights on our 2010 focus which is still in warranty.
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Old Aug 15, 2012 | 07:49 AM
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Originally Posted by stupidgenius36
Deysha is your best bet.
Thanks, stupidgenius36!

Originally Posted by JpL4K3
PM'd. It's Courtesy Ford in Sandord, FL. Giving us a hard time on replacing clear coat peeling off of the headlights on our 2010 focus which is still in warranty.
I received your PM, JpL4K3. I'll get back to you as soon as possible.

Deysha
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Old Aug 15, 2012 | 10:53 AM
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From: Denton, TX
Originally Posted by JpL4K3
PM'd. It's Courtesy Ford in Sandord, FL. Giving us a hard time on replacing clear coat peeling off of the headlights on our 2010 focus which is still in warranty.
Pics? Have you noticed any condensation inside the headlights?
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Old Sep 18, 2014 | 05:39 PM
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From: Cedar Hill, Tx.
I heard Deysha can help track an order. I have a 2015 50 th Anniversary Mustang on order and I don't know anything and neither does the dealer. They did tell me it is scheduled to be built on 10-3., but that's all they have told me. Any help would be highly appreciated.
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Old Sep 18, 2014 | 06:10 PM
  #8  
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From: Denton, TX
This thread is 2 years old. PM her, or start your own thread.
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