cdynaco

No. Unless you've got like 100k maybe...

Mustang Freak

Great news! :fingerscrossed:

FordService

That’s great, jc46002003! Definitely keep me posted.

Deysha

jc46002003

Thanks Deysha.


Now I gotta fight Ford to fix my body panels. They stick out all over the place and I have wind noise. I'll be making a new thread with pictures soon since I've been turned down by 3 Ford dealers because 'they don't make enough money off body issues'. That's what they told me, to my face.

FordService

Oh no! Well, if you haven’t mentioned it to your CSM yet, I’m happy to escalate this as well for you, jc46002003. Let me know.

Deysha

jc46002003

I have mentioned it to her. She wants me to ask other dealers if they will help. That's pretty futile since 3 so far have basically told me to get lost. Do you know if anyone at Ford can help me?

Moejoe_989

When you guys say "tick" what do you mean?

I've never noticed any ticking or other sound while driving. But, on a hot summer day after some spirited driving, I pull into my driveway and shut the car off and when I get out I can hear a "tick tick tick ping ping tick". And it's not even that loud. I've noticed that in lots of cars and trucks. I assume that's a different sound than you guys are mentioning?
I always thought that was normal sounds from the heat of the metal ?

FordService

Your CSM is your point of contact, jc46002003. Maybe you should try to speak to your selling dealer about this if needed. Maybe they’ll work with you.

Deysha

jc46002003

It's this noise here:

My car had that. It was a bad crank shaft. That crackling noise you're talking about is normal. It's some hot part of the car cooling down. Mine doesn't do that though.

jc46002003

Ya I'm working on it. It's just it shouldn't be this hard. The original dealer is the one that initially tried to fix the body panels. They didn't do anything, the car is the same. They were really scared to work on it. If they're that scared, then they're not the professionals I need.

FordService

Did they outsource the work to a local bodyshop, or do they have their own on-site, jc46002003?

Deysha

jc46002003

Hi Deysha,


The selling dealership that pretended to help me with my body panels had their own body shop.


I got a great response from the CSM today. She made some concessions for my almost 3 month down time. She also called a different dealer for me and set me up with a body shop service manager at that new dealer. I'm going Monday to let them look at it.


I'm very pleased with her actions.

Jaydee

I took my 5.0 to the dealer almost 2wks ago an was told by service manager yesterday Ford wants to replace just the block something wrong with a piston. I have had her for 7 months an she has 15k miles, I'm a girl an don't know much about engines an not sure if this is a good outcome, why wouldn't they replace the whole engine? I'm really bummed!

FordService

That’s great, jc46002003! Thank you for the update.

Welcome and thank you for the info, Jaydee. Please keep us updated.

Deysha

jc46002003

Hi,


At least they're taking your issue seriously and they have most likely troubleshot it correctly if Ford is sending a block.


Sounds like your case is making progress, be it slowly.


It means they have to pull out your car's engine. My engine rebuild went well. If your shop is good, you should be fine as well.

cdynaco

Probably means the cylinder heads and valve train are just fine. No need to replace them. Very common to only fix/replace what is broken...

Critical Mass

No, that's just the exhaust cooling off and contracting. Most cars don't do it much anymore because of some formulation change in the exhaust alloy, but if you're using aftermarket parts, you'll hear it the ticking and pinging as the exhaust pipes cool off. The sound these people are referring to is almost like an old typewriter sound.

HizliBullet

skip to 18:05...this is why i think its an oil issue..im no mechanic

jc46002003

Hi good friends,


I have some updates.


The motor is running pretty well. However, I have some intermittent issues with it. I'll explain. I can cold start the car, startups normally, no issues. However, from about 145 degrees on up to about 200 degrees cylinder head temp, the engine about 4-5 times will have what sounds like a miss fire/back fire in one cylinder during the time it takes to go from that 145-200 degree. I also get a pretty pronounced intermittent rumbling/vibrating feeling in the car while it's sitting there warming up. When it warms up, it smooths out pretty well but you can tell there's a hint of the previous behaviors that happen during warm up.


Also, the 2-1 downshifting didn't take long to come back. It's a fairly pronounced mechanical sounds and a pretty good feeling in the car, like a crunching sound.


I explained all this to the dealer that overhauled the engine and they have refused me service. They won't even listen to the car with me. They told me to go back to the selling dealer. It seems they forgot that I'm at their dealer because the selling dealer sent me away telling me the engine knock was normal.


So now, I have no dealerships to help me.


1. Selling dealer won't help me at all
2. My home town dealer will chew me out if I even drive by there
3. The dealer that repaired my engine knock won't help me any further
4. Going to a new dealer won't help because I'm sure they tell me, 'go back to the dealer that did the overhaul'. They will probably laugh at me too, wouldn't be surprised.
5. The CSMs won't respond to me anymore.


It feels like a personal attack but I haven't myself produced any actions to warrant a personal attack back to myself. I've brought my technical understanding of the cars to each dealer with a professional attitude, yet, they won't help me. What's going on? They also never understand or consider the fact that I have experience with these cars. I even tell them that I'm bringing them my issues because of my experienc of owning these 5.0s. I know these cars very well. I know what they are, what they aren't. I know their normal qwerks and how they are supposed to operate and how they're not supposed to operate. Their response is 'every car is different'. Well that's exactly why I'm there talking to them, I know when there's a normal difference between a car and when the car has an issue. For example, some of these cars have a whine noise during warm up that goes away once warmed up. Some 5.0s I've owned don't have that issue. I write those issues off because the noise goes away and the car is fine. I don't report that to the dealers because I know it's not an issue. It's a normal difference between cars of the same model. I've been driving them since the 5.0 came out!

I've contacted Ford on Twitter. One fellow has responded to me there and is seeing what he can do.


Do any of you guys have a misfire/back fire kind of feeling during warm-up? 145-200 degrees? My car didn't do it before the overhaul.

keltymd

wow just wow. I think the biggest issue here is the way Ford operates. I have had issues with my 2014 Track Pack GT and have had to fight since December to get it fixed. Ford does not let the dealerships do work unless they do unpteen hours of FREE diagnostic work. Ford does not compensate the dealer for the time it takes to diagnose an issue just the Labor guide time to fix it so the dealers dont want to work on warranty issues when ford is going to make them jump thru hoops to get the work.