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Originally Posted by PTRocks
(Post 5742808)
You should also note that Ford has recently decided not to honour the warranty for engine problems related to aftermarket oil filters.
Really? That would seem to be a violation of the Magnuson-Moss Warrantee Act. A good explanation of the act is found here: http://www.mlmlaw.com/library/guides...s/undermag.htm Not doubting your post, but do you have any links that corroborate what you are saying? |
$80? $200?? For a frickin' oil/filter change?!? Give me break. If it's more than $50 at the dealership, I'd have a screaming fit.
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Originally Posted by denlem
(Post 5743153)
I go to the dealer for oil changes and my last trip resulted in two large greasy dirt spots on the inside top passenger door panel.
This was an oil change, why would there be grease on the inside of the passenger side door? Unfortunately I didn't see it until I was almost home. Any other time they call a few days later to see if the service was okay. In this case they didn't. :shame: |
Originally Posted by tr6nut
(Post 5743213)
Really? That would seem to be a violation of the Magnuson-Moss Warrantee Act.
A good explanation of the act is found here: http://www.mlmlaw.com/library/guides...s/undermag.htm Not doubting your post, but do you have any links that corroborate what you are saying? Linky Message: 20819 1997-2009 MULTIPLE VEHICLE - 4.6L/5.4L - ENGINE TICKING AND/OR RATTLE NOISE MULTIPLE VEHICLE LINES WITH 4.6L OR 5.4L ENGINE MAY EXPERIENCE AN ENGINE TICKING OR RATTLE NOISE THAT SOUNDS LIKE A STUCK TAPPET (HLA). THIS MAY BE DUE TO THE DETERIORATION OF AN AFTERMARKET OIL FILTER. VEHICLES WITH THIS CONDITION HAVE LOW OIL PRESSURE AT ONE CYLINDER HEAD ONLY, WHILE MAIN PRESSURES ARE NORMAL. DISLODGED MATERIAL FROM THE AFTERMARKET OIL FILTER BLOCKS THE CAM CAP OIL PASSAGE, EITHER AT CYLINDER #4 (RIGHT BANK REAR) OR CYLINDER #5 (LEFT BANK FRONT). FOR VCT EQUIPPED ENGINES, INSPECT THE VCT VALVE BODY AND THE OIL PASSAGES UNDER THE FIRST CAM CAP. DAMAGE TO ENGINES CAUSED BY AFTERMARKET OIL FILTERS ARE NOT COVERED UNDER WARRANTY. EFFECTIVE DATE: 05/29/2009 My car has a distinct ticking noise coming from the intake runner above the #4 cylinder (only). It is loudest at 1200RPM. I tried to get it dealt with before the standard warranty ran out, but I stopped bothering for the time being, since this issue should be covered under the power train warranty still in effect. |
Originally Posted by Antigini-GT/CS
(Post 5743101)
I found this hilarious. :lol:
I'm glad you caught that.....lol :devil: I am on crutches, I just had foot surgery 4 weeks ago and just started trying to put weight on the foot Monday. So, if I have to crutch it from the back of the parking lot because of no handicap spots, no problem but it's not something I want to do on a regular basis....lol The crutches are killing me!:rofl2: As for the $80 oil change on the Hummer H3, well there are those steel plates that have to be removed in order to do any kind of work on it. It's like armor plate and they weigh about 25 lbs. each. Oil and filter were only about $25 but the rest was labor. |
Originally Posted by PTRocks
(Post 5743234)
Here is a link to a truck owner with the same motor. There is a Special Service Message 20819, which may have been updated since.
Linky Message: I was livid when I learned this. I took the car in to a quick lube shop the day I put my car away for the winter, which also happened to be the day before my father's funeral. I still have the oil filter, they are going to have to prove that the filter caused the damage, as it was the only aftermarket filter that was on the car. By the way, I'm in Canada, so I don't know if there is a comparable warranty act to refer to. My car has a distinct ticking noise coming from the intake runner above the #4 cylinder (only). It is loudest at 1200RPM. I tried to get it dealt with before the standard warranty ran out, but I stopped bothering for the time being, since this issue should be covered under the power train warranty still in effect. The SSM refers to engine damage caused by the internal degradation of an aftermarket oil filter which caused parts of the filter to end up in the engine. In that case, if I was the owner, I would have pursued action against the oil filter maufacturer. If your dealer is trying to weasel out of ANY engine failures based on his determination that you USED (not failure of) aftermarket oil filters, then he's over-reading the SSM. I would remind him of the "free part" section of the M-M Act and ask him if FMC is now giving away free oil filters for the life of the warrantee. |
Originally Posted by tr6nut
(Post 5743242)
The M-M act says that if a company requires a specific brand of part to maintain the warrantee, then they must provide that part for free as a part of the warrantee.
The SSM refers to engine damage caused by the internal degradation of an aftermarket oil filter which cause parts of the filter to end up in the engine. In that case, if I was the owner, I would have pursued action against the oil filter maufacturer. If your dealer is trying to weasel out of ANY engine failures based on his determination that you USED (not failure of) aftermarket oil filters, then he's over-reading the SSM. I would remind him of the "free part" section of the SSM and ask him if FMC is now giving away free oil filters for the life of the warrantee. |
going to a dealership is not a guarantee u will get quality service, my sister works in parts & said they had blowed up 2 engines this week due to stupid mistakes, i take mine there but i firmly remind them to keep clean, & one time i came unglued, a mechanic went around the corner hotroding my car , my sister went out & got on his a## , he would not come in the parts room to his parts, i know all dealers are not the same , but i would hate for someone to assume u would get quality work at a dealership, they give all the technical work to the certified mechanics, & the oil changes to the inexperienced kids.
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I also change my own oil and use Mobile 1 and Wix (Napa) filter. I have started sending my oil in for analysis to BlackStone Laboratories. They can determine if you your filter is working properly and how much life is left in your oil. http://www.blackstone-labs.com/index.php
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The dealership I take mine to sponsors one of the local Mustang clubs, and one of the members of that club is a mechanic at another local dealership. Win-win right there. :D
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THat might be worth the drive. Where is this dealership located.
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Originally Posted by PTRocks
(Post 5743231)
They probably gave you a complimentary ECU flash, just to be nice. ;-)
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Originally Posted by 69CaliStang
(Post 5743830)
I also change my own oil and use Mobile 1 and Wix (Napa) filter. I have started sending my oil in for analysis to BlackStone Laboratories. They can determine if you your filter is working properly and how much life is left in your oil. http://www.blackstone-labs.com/index.php
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Originally Posted by mid life mustang
(Post 5751541)
THat might be worth the drive. Where is this dealership located.
Bill Knight Ford is at 96th and Memorial in Tulsa. This is where my car is today -- my front bumper is being replaced due to an unfortunate meeting with a trailer hitch. :( |
..I know some guys that work at the local Pepboys and Sears Auto... I've heard some of the horror stories of **** like that happening, forgetting to put oil in the car, and worse... some of the things they do to people's cars after they leave.. Yeah, I wouldn't leave a pedal bike with those idiots.
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I take my mustang to Lubex. Lubex is is a specially designed shop for "oil changes" only. I never have any resulting mess when dealing with this facility. While the price is a little higher than a "Sears" service it might be worth it to save the mess and hassle.
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Originally Posted by poldrv
(Post 5752500)
I take my mustang to Lubex. Lubex is is a specially designed shop for "oil changes" only. I never have any resulting mess when dealing with this facility. While the price is a little higher than a "Sears" service it might be worth it to save the mess and hassle.
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Originally Posted by MusicMan66
(Post 5742774)
+1 to that. Always have any service done at the dealership, especially while your car is still under warranty. Having a certified Ford technician work on your car is a good thing. :grin:
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Originally Posted by 07gtcs
(Post 5768598)
Is that the same certified technician that left my oil plug loose, or the same one that crossthreaded one of my wheel lugs, or the one that incorrectly installed the driveshaft...I could go on:screwy:
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Originally Posted by MusicMan66
(Post 5768666)
Did all of that happen at the same dealership? Just trying to get a clearer picture.
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