Sync button not responding
6/6/11, 02:59 PM
#1
V6 Member
Thread Starter
Join Date: March 23, 2011
Location: New Jersey
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
Sync button not responding
hey guys...today i got into the car, and my sync button on the steering wheel wasn't responding (no "Sync please say a command")? anyone know else have this and know how to fix?
thanks
thanks
6/6/11, 06:16 PM
#6
V6 Member
Thread Starter
Join Date: March 23, 2011
Location: New Jersey
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
6/7/11, 03:04 PM
#13
V6 Member
Thread Starter
Join Date: March 23, 2011
Location: New Jersey
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
well i thank you pointing out the obvious, but the dealer is over an hour a way...and i don't want to waste the time or gas if it's some easy fix...next time, you might want to save your own time by omitting "take it to the dealer" posts.
6/7/11, 04:48 PM
#14
Tasca Super Boss 429 Member
Join Date: November 14, 2007
Location: Pacific NW USA
Posts: 3,652
Likes: 0
Received 8 Likes
on
6 Posts
Your car is obviously still under warranty, so taking it to the dealer should be your first step. Is there really no other Ford or Lincoln dealer closer than an hour away from you? You do not have to service your car where you bought it, if that's your reason for driving so far away. If you are in a remote area, then I suppose the long drive to a dealer is a turn off, but high tech stuff like SNYC is not typically something that can be fixed by a lay person.
6/7/11, 06:38 PM
#15
Mach 1 Member
Problem with taking it to the dealer is you can almost be assured it will work just fine for them... and then they won't do anything with it. Speaking from experience with two dealers, if it's working fine right now, then it's not their problem.
I've only had one occasion where the Mustang SYNC 'failed'... but as mentioned earlier, I never know what I'm gonna get with the Taurus. It will change it's mind and start working again for no apparent reason. Just this evening I was on the phone outside when my wife started the car and the Taurus picked up the phone (while I was still outside) wondering why I lost my call. Wife heard the phone obviously and shut the car off. Meanwhile, I hung up. When when I got in and she started up the car again, it went to HER phone. In the space of maybe 32 seconds.
I've only had one occasion where the Mustang SYNC 'failed'... but as mentioned earlier, I never know what I'm gonna get with the Taurus. It will change it's mind and start working again for no apparent reason. Just this evening I was on the phone outside when my wife started the car and the Taurus picked up the phone (while I was still outside) wondering why I lost my call. Wife heard the phone obviously and shut the car off. Meanwhile, I hung up. When when I got in and she started up the car again, it went to HER phone. In the space of maybe 32 seconds.
6/10/11, 07:48 AM
#16
Mach 1 Member
I've had this happen before when I first got my car and it bewildered me. I could turn off the car and restart and it had no effect. I traced it to a phone call that had not been hung up properly within sync, but it gave no indication that this was the reason. I held down the disconnect phone call button for about three seconds and it made the beep beep tone and everything went back to normal. If you simply press and depress the button it won't do anything, so hold it down for three seconds. I'm not saying it will work in your case, but it might be worth a try.
6/10/11, 10:29 AM
#17
V6 Member
Thread Starter
Join Date: March 23, 2011
Location: New Jersey
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
i will try it, i am getting an oil change in a few days so i will bring it to there attention...just realized my ipod is not charging either...no voice commands
6/14/11, 04:55 PM
#18
Member
Join Date: April 22, 2011
Location: Fullerton CA
Posts: 11
Likes: 0
Received 0 Likes
on
0 Posts
I've had similar issues as the above complaints. Are there a lot of people on here that have no problem at all with and have used all the features without a hitch? Please post a replay to comfort us those of us that are experiencing problems.
6/14/11, 07:05 PM
#19
V6 Member
Thread Starter
Join Date: March 23, 2011
Location: New Jersey
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
i got back from the dealer today with the issue and they said sync needed and "update" and i "probably" couldn't fix it myself...anyone have a real answer?
6/14/11, 10:46 PM
#20
Tasca Super Boss 429 Member
Join Date: November 14, 2007
Location: Pacific NW USA
Posts: 3,652
Likes: 0
Received 8 Likes
on
6 Posts
SYNC updates can only be performed by the Ford service departments. Those cars with the touch screen navigation have a "perform update" button in the menu, but pressing it does nothing as the service department has to patch into the car (via OBD-II port???).