2010-2014 Mustang Information on The S197 {GenII}

Raxiom headunit

Old Aug 12, 2016 | 08:42 PM
  #21  
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I'm glad I found this thread. I was thinking of getting a raxiom but I think I won't now.
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Old Aug 13, 2016 | 12:05 AM
  #22  
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From: the colony,tx
Originally Posted by pjwde1965
I'm glad I found this thread. I was thinking of getting a raxiom but I think I won't now.
Yea unless it goes down to about 250 then maybe it's worth it but at 500 that's too much
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Old Aug 13, 2016 | 12:34 PM
  #23  
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Especially being there made in Taiwan
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Old Aug 13, 2016 | 12:36 PM
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Originally Posted by m05fastbackGT
Especially being there made in Taiwan
Lmao...well American muscle contacting me from the email I sent raxiom, which is strange and gave me the number to contact their Tech support but when I called it the other night it didn't work. Smdh
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Old Aug 13, 2016 | 12:46 PM
  #25  
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Originally Posted by renee29581
Lmao...well American muscle contacting me from the email I sent raxiom, which is strange and gave me the number to contact their Tech support but when I called it the other night it didn't work. Smdh
That's because AM provided you with a tech support number that doesn't even exist Alicia.. As for the e-mail you sent Raxiom, it more than likely went directly to AM's website which would explain why they contacted you and not Raxiom lol.
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Old Aug 13, 2016 | 12:59 PM
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Originally Posted by m05fastbackGT
That's because AM provided you with a tech support number that doesn't even exist Alicia.. As for the e-mail you sent Raxiom, it more than likely went directly to AM's website which would explain why they contacted you and not Raxiom lol.
Oh goodness...I'm going to try again but I know the night I called it just rangoes and some weird message came up...I was like uhhhhh no lol
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Old Aug 13, 2016 | 01:31 PM
  #27  
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It's possible you may had just misdialed the number or AM could've gave you the wrong number.. So I'd try calling again, however if you end up getting the same strange message ? Chances are they provided you with a contact number that doesn't really exist..

Last edited by m05fastbackGT; Aug 13, 2016 at 04:21 PM.
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Old Aug 13, 2016 | 02:12 PM
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Originally Posted by m05fastbackGT
It's possible you may had just misdialed the number or AM could've gave you the wrong number.. So I'd try calling again, however if you end up getting the same strange message ? Chances are they provided you with a phone number that doesn't really exist..
It was the same number they gave me the other night. It just rings ans says this mail box is full. The person you are trying to reach can't take messages. Wth smdh
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Old Aug 13, 2016 | 04:50 PM
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http://www.metraonline.com/part/99-5826CH
This is what I'm thinking of going with when the time comes. I'll probably get a nice double din pioneer head unit also.
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Old Aug 13, 2016 | 05:03 PM
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Originally Posted by pjwde1965
http://www.metraonline.com/part/99-5826CH
This is what I'm thinking of going with when the time comes. I'll probably get a nice double din pioneer head unit also.
Yea I saw that one...saw a few others on amazon as well. They were about 250 to 300... I would have ended up having to do this if the car didn't come with this headunit but luckily I would just have to be the dash kit bc I pulled the other headunit from my challenger. I'm trying to sell it now..
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Old Aug 15, 2016 | 03:01 PM
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Originally Posted by renee29581
It was the same number they gave me the other night. It just rings ans says this mail box is full. The person you are trying to reach can't take messages. Wth smdh
Wouldn't be surprised if you always end up getting the same message Alicia
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Old Aug 15, 2016 | 05:24 PM
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Originally Posted by m05fastbackGT
Wouldn't be surprised if you always end up getting the same message Alicia
So after emailing back and forth with rosen, I told them just give me yalls number. This emailing crap isn't going to work lol. The guy seemed to not understand what I was saying, so I called and they send me the instructions to update the software for the headunit itself...finally lol...so have to get another SD card and put the update on that then put it in thevery SD slot!!!
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Old Aug 15, 2016 | 09:17 PM
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Originally Posted by renee29581
So after emailing back and forth with rosen, I told them just give me yalls number. This emailing crap isn't going to work lol. The guy seemed to not understand what I was saying, so I called and they send me the instructions to update the software for the headunit itself...finally lol...so have to get another SD card and put the update on that then put it in thevery SD slot!!!
At least they understood well enough to provide you with an actual phone number and followed up by sending you the instructions for updating the software..

Hopefully once you get the new SD card and download the software update, your head unit will be up and running once again
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Old Aug 15, 2016 | 10:07 PM
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Originally Posted by m05fastbackGT
At least they understood well enough to provide you with an actual phone number and followed up by sending you the instructions for updating the software..

Hopefully once you get the new SD card and download the software update, your head unit will be up and running once again
Yea that's true. I'm just glad I got ahold of them finally lol..
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Old Aug 16, 2016 | 12:13 AM
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Originally Posted by renee29581
Yea that's true. I'm just glad I got ahold of them finally lol..
I'm glad you were finally able to get a hold of them too Alicia
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Old Aug 16, 2016 | 12:17 AM
  #36  
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Originally Posted by m05fastbackGT
I'm glad you were finally able to get a hold of them too Alicia

Well I did the update and the nav seems to be moving a lot quicker but one thing im hearing now is whenever I go to another channel, ex. Fro. Am/fm to sirus there is a pop sound from the speaker. Also when I have the volume on the nav. It was real bad when I first got the car and they replaced my speakers bc they thought it was that but it ended up being a wire that needed to be switched. I didn't hear it at all anymore once those wires were switched but it's back. I may just have to take the headunit apart and replug every thing back in. I'm going to call rosen back tomorrow to see if maybe they can send new wires. Lol at least it's a minimal popping sound.
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Old Aug 16, 2016 | 09:59 AM
  #37  
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Originally Posted by renee29581
Well I did the update and the nav seems to be moving a lot quicker but one thing im hearing now is whenever I go to another channel, ex. Fro. Am/fm to sirus there is a pop sound from the speaker. Also when I have the volume on the nav. It was real bad when I first got the car and they replaced my speakers bc they thought it was that but it ended up being a wire that needed to be switched. I didn't hear it at all anymore once those wires were switched but it's back. I may just have to take the headunit apart and replug every thing back in. I'm going to call rosen back tomorrow to see if maybe they can send new wires. Lol at least it's a minimal popping sound.
There also might be a short in one of the wires.. So as you said, start with taking the unit apart and then make sure there's no loose connections.. If that doesn't help, have Rosen send you new speaker wires..
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Old Aug 16, 2016 | 10:19 AM
  #38  
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Originally Posted by m05fastbackGT
There also might be a short in one of the wires.. So as you said, start with taking the unit apart and then make sure there's no loose connections.. If that doesn't help, have Rosen send you new speaker wires..
Yea true...I'm going to try and do it either tomorrow or this weekend. At least the unit is more responsive now...little to no lag now.
.
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Old Aug 16, 2016 | 02:29 PM
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Originally Posted by renee29581
Yea true...I'm going to try and do it either tomorrow or this weekend. At least the unit is more responsive now...little to no lag now.
.
Hopefully by the weekend, the popping noises will be gone too Alicia..

The important thing is your head unit is working much better and is more responsive
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Old Aug 16, 2016 | 02:31 PM
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From: the colony,tx
Originally Posted by m05fastbackGT
Hopefully by the weekend, the popping noises will be gone too Alicia..

The important thing is your head unit is working much better and is more responsive
Oh for sure...so i guess the unit isn't that bad...I'm making sure I save rosens number lol
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