Not a great day for my mustang

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Sep 22, 2011 | 11:48 AM

#21

FordService

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Joined: October 25, 2010

Posts: 5,279

Likes: 16

From: Dearborn, MI

Quote:

Originally Posted by CaptDistraction

I noticed a large portion of the rear bumper was scuffed, scratched as if the car was backed into something, hard. I called my service advisor and back to the dealer. They were very professional, brought out the service manager and claimed that they'd be able to make it like it never happened.

Quote:

Originally Posted by CaptDistraction

An update: Called them today, car is still in body shop. They're pulling the cover and doing a full repaint of it.

Quote:

Originally Posted by CaptDistraction

wow. I have the car back, with a freshly painted rear bumper. I've never seen a 2 day turnaround in a body shop before. They did a great job with the color match as well, the graphic match? not so much, but I will contact Competition graphics and handle that on my own
Glad its all behind me, and glad the dealer did the right thing without a fight (and so quickly)

Sooooo happy this turned out great for you, CaptDistraction! They did a nice job on the paint and your car is GORGEOUS!! If you need anything just PM me.

Deysha

Sep 22, 2011 | 12:13 PM

#22

CaptDistraction

Thread Starter

Mach 1 Member

Joined: January 6, 2011

Posts: 872

Likes: 3

From: Phoenix, Az

Quote:

Originally Posted by 5 DOT 0

Glad they got your car back to you quickly. How many miles did you have on your car when the transmission went bad?

What kart are you running?

My transmission made noise from day 1, just progressively louder. I didn't realize that it wasn't just a trait of the new mustang until I drove some others and noticed that they didn't make the same noise.

I race sodi karts (I believe the RX 7 model) at F1 Race factory here in Phoenix. Its a spec class from a rental fleet (which is nice, cheap, and the karts "Are all the same" - lol, depending on which was last serviced)

Sep 22, 2011 | 12:14 PM

#23

CaptDistraction

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Mach 1 Member

Joined: January 6, 2011

Posts: 872

Likes: 3

From: Phoenix, Az

Quote:

Originally Posted by FordCustomerService

Sooooo happy this turned out great for you, CaptDistraction! They did a nice job on the paint and your car is GORGEOUS!! If you need anything just PM me.

Deysha

Thanks!

Sep 22, 2011 | 01:14 PM

#24

Musker

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Joined: July 26, 2011

Posts: 137

Likes: 0

From: Arizona

Where do you guys race your Mustangs at?

Sep 22, 2011 | 02:42 PM

#25

CaptDistraction

Thread Starter

Mach 1 Member

Joined: January 6, 2011

Posts: 872

Likes: 3

From: Phoenix, Az

Quote:

Originally Posted by Musker

Where do you guys race your Mustangs at?

My car has never been raced, never will (unless I get another DD at some point and retire the mustang to toy status)

Sep 22, 2011 | 02:50 PM

#26

06GT

Master Rasterbator

Joined: June 29, 2005

Posts: 4,618

Likes: 6

No racing, just DE'ing

Sep 22, 2011 | 03:07 PM

#27

alcarames

Bullitt Member

Joined: July 11, 2010

Posts: 302

Likes: 0

From: NJ

Nice looking car! Loving the wheels! Now that's what I call a good dealer, I brought my car in for something and the writer made a comment about me racing my car because its lowered then asked if I had cut the springs to lower it. I looked at him like he was crazy! My car has steeda springs and Koni sport shocks.

Sep 22, 2011 | 03:08 PM

#28

stang8psi

Bullitt Member

Joined: November 1, 2010

Posts: 230

Likes: 0

From: Slower Lower Delaware

My trans wines all the way through 5th, I have never taken it in for it but I thought it was normal. It's been doing it since the day I bought it

Sep 22, 2011 | 03:10 PM

#29

Flagstang

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Joined: September 8, 2009

Posts: 9,651

Likes: 7

From: Sun City AZ

Quote:

Originally Posted by CaptDistraction

Bell Ford.

I'm just not going to complain, I guess everyone has a bad day once in a while and I'm just happy that they made it right. They'll continue to get my service business, and I can practically guarantee it will never happen again.

I love bell ford!! Those are my go to guys. I have bought 5 or so cars from them in the past 6 years. They have great service.