2010-2014 Mustang Information on The S197 {GenII}

New Ford Customer Service Rep

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Old 8/17/11, 02:11 PM
  #61  
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Originally Posted by MyStang2010GB
So (3) pages of people welcoming Justin and not ONE REPLY FROM JUSTIN....
Sorry, MyStang2010GB! Justin is no longer with the company.
Originally Posted by houtex
Deysha, his is an '06. Mine's an '06. But more importantly, our hoods, much like the ones on other makes of Fords, are aluminum, and horribly prepped and painted for a factory paint job.
Ah well. One day Ford will see the light, and go back to plastic or steel hoods.
I understand your frustration about this not being covered or be able to replace it under any warranty, houtex. I do thank you for your feedback and Ford does value all of our customer’s feedback. I think you should submit your suggestion to go back to plastic or steel hoods at www.thefordstory.com.

Deysha
Old 8/18/11, 05:56 AM
  #62  
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ooooo I can use that link Thanks, Iam going to tel the story about my hood

Last edited by Glenn; 8/18/11 at 05:57 AM.
Old 8/18/11, 07:40 AM
  #63  
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Thanks for the warm welcome everyone!

Originally Posted by jaybertx
Jaclyn,

I love Sync. Thanks for coming around to help out! When is MyFord Touch coming to Mustang? https://themustangsource.com/images/smilies/04.gif
The plan is to make MyFord Touch available on more models in the future but I don't have details yet. When I hear something I'll definitely let you know

You should be able to stream Pandora through Bluetooth audio, you just can't use the voice commands for it because your Mustang doesn't have Applink. Applink is only available on the 2012 Mustangs at this time. Hopefully more models will have this in the future. I know I want it as well!

~Jaclyn
Old 8/18/11, 09:41 AM
  #64  
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Jaclyn, are there plans in the near future to bring the AppLink capability to the 2011 Mustangs?
Old 8/18/11, 11:12 AM
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Originally Posted by Overboost
Jaclyn, are there plans in the near future to bring the AppLink capability to the 2011 Mustangs?
I'd like to know too.
Old 8/19/11, 07:01 AM
  #66  
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I'd like to know how to get AppLink to work on my 2012 . . . I've tried a few things but have had no luck.
Old 8/24/11, 07:48 AM
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Originally Posted by Overboost
Jaclyn, are there plans in the near future to bring the AppLink capability to the 2011 Mustangs?
I haven't heard any details on this yet. Once I hear something I'll post to let everyone know.

Originally Posted by 99mstng
I'd like to know how to get AppLink to work on my 2012 . . . I've tried a few things but have had no luck.
Is there a specific app you're trying to use? Which phone do you have? Feel free to PM me this info. Here are some tips on how to use Pandora with AppLink:
  1. Log into Pandora on your mobile device.
  2. Head to your vehicle and turn on the ignition.
  3. Make sure your phone is paired with SYNC.
Note to iPhone users: Connect your iPhone to SYNC with your Apple-issued USB cable. Manually start the application on your mobile phone and ensure that it stays running in the foreground. Lock your iPhone by pressing its top button.

Start Pandora with voice commands*
  1. Press the VOICE button and say "Mobile Applications." SYNC will respond with "Mobile Applications, please say a command."
  2. Say, "Pandora."
For more voice commands, press the VOICE button and say:
  • "Pause"
  • "Resume"
  • "Skip"
  • "Track Info"
  • "List My Stations"
  • "Thumbs Up" or "Thumbs Down"
  • "Bookmark"
  • "Create Station from Track"
  • "Play Station [followed by station name]"
  • "Help" to hear more voice commands
Let me know if this helps!
~Jaclyn
Old 8/24/11, 08:04 AM
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Welcome!

Last edited by SONICBOOST; 8/24/11 at 08:05 AM.
Old 8/25/11, 09:41 AM
  #69  
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Originally Posted by SONICBOOST
Welcome!
Thanks! I'm happy to be here.

For anyone that doesn't know, I can assist with SYNC, Navigation, & MyFord Touch. Feel free to PM me with any questions

~Jaclyn
Old 3/18/12, 10:03 AM
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hood paint issues

hi guys, and girls and Ford reps...I had underhood paint bubbles on my 05 mustang gt. bought a 2010 gt and guess what? same issues after just 8000 miles. Ford knows about the aluminum prep issues, yet they still use aluminum hoods and fail to prep them correctly for paint. Now I have to return the car for repair with 8000 miles?? will the dealer give me a loaner car??
Old 3/18/12, 02:38 PM
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Talking

Originally Posted by gsanto2006
hi guys, and girls and Ford reps...I had underhood paint bubbles on my 05 mustang gt. bought a 2010 gt and guess what? same issues after just 8000 miles. Ford knows about the aluminum prep issues, yet they still use aluminum hoods and fail to prep them correctly for paint. Now I have to return the car for repair with 8000 miles?? will the dealer give me a loaner car??

Yup! Here ya go!



Old 3/18/12, 02:44 PM
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Originally Posted by gsanto2006
hi guys, and girls and Ford reps...I had underhood paint bubbles on my 05 mustang gt. bought a 2010 gt and guess what? same issues after just 8000 miles. Ford knows about the aluminum prep issues, yet they still use aluminum hoods and fail to prep them correctly for paint. Now I have to return the car for repair with 8000 miles?? will the dealer give me a loaner car??
Its a prep and a problem with the sealer they use to join the inner and outter shell,
Im not sure what they have been doing but wanted to mention the sealer..
Old 3/19/12, 07:57 AM
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Originally Posted by gsanto2006
hi guys, and girls and Ford reps...I had underhood paint bubbles on my 05 mustang gt. bought a 2010 gt and guess what? same issues after just 8000 miles. Ford knows about the aluminum prep issues, yet they still use aluminum hoods and fail to prep them correctly for paint. Now I have to return the car for repair with 8000 miles?? will the dealer give me a loaner car??
Not sure if you have an ESP which may cover a loaner, gsanto2006. Please PM me with your VIN, dealer, mileage, and contact info, so I can help.

Deysha
Old 3/19/12, 11:34 AM
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Welcome Justin. Deysha has set the bar very high. Good luck.
Old 3/19/12, 12:33 PM
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Originally Posted by wanted33
Welcome Justin. Deysha has set the bar very high. Good luck.
Thanks, wanted33! Now it's just Jaclyn and myself on the forum. Justin left us about a year ago.

Deysha
Old 3/19/12, 02:50 PM
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Originally Posted by FordCustomerService
Thanks, wanted33! Now it's just Jaclyn and myself on the forum. Justin left us about a year ago.

Deysha

Doh, I saw that on the revisit. But what the hey, here's a big old southern hey to Jaclyn. Dealing with sync questions, she's gonna be very very busy.

BTW Deysha, I'm gonna send you a PM with the order number of the Wifey's new Stang. Thanks again for all of ya'll's (southern contraction) help.
Old 3/19/12, 06:20 PM
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haha, ford dealer said i can get a Focus loaner. I'm just annoyed that Ford doesnt do something to change their manufacturing practice. they know the hoods are gonna corrode, and they will have to pay to fix them. So guys, check the underside of your hoods...chances are they are bubbling
Old 3/19/12, 06:22 PM
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we worked it out with the dealer. but why wont ford address this problem at the factory?
Old 3/19/12, 06:30 PM
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In what area of the underside of the hood did it start bubbling ?
Old 3/20/12, 12:35 PM
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Originally Posted by wanted33
Doh, I saw that on the revisit. But what the hey, here's a big old southern hey to Jaclyn. Dealing with sync questions, she's gonna be very very busy.
BTW Deysha, I'm gonna send you a PM with the order number of the Wifey's new Stang. Thanks again for all of ya'll's (southern contraction) help.
Lol! She sure is, wanted33! I got your PM and I'll get back to you as soon as possible.

Originally Posted by gsanto2006
haha, ford dealer said i can get a Focus loaner. I'm just annoyed that Ford doesnt do something to change their manufacturing practice. they know the hoods are gonna corrode, and they will have to pay to fix them. So guys, check the underside of your hoods...chances are they are bubbling
I'm happy to learn this was resolved for you, gsanto2006. The issue will get forwarded via the Ford warranty system at the dealer. You can also get it documented by PMing me with your VIN, dealer, mileage, and contact info or by calling our Customer Relationship Center at 1-800-392-3673.

Deysha


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