Has anyone had any dealings with thespoilerfactory.com??

I ordered a painted hood scoop from them over 3 weeks ago and I still haven't received it. I have been told the scoop would be in on Monday, then a week and a half later it still wasn't in. Now it is supposedly in the paint shop and will be out in a few days then shipped. :scratch:

I am getting frustrated with this company. I ordered my roush louvers from another company, had them in 2 days, paint shop painted them in a day and a half and I installed them in 1.5 hours.

Did I just pick a hot item or is this company as incompetent as it looks?

 

I have heard that it does take time to get your stuff from them. There are some other threads around about them, but from what I remember, most of them are positive.

 

I hate that. Sometimes you need to ask which Monday.
Good luck!

 

I finally got my hood scoop in. Too bad the paint is all scratched up and I have to take it to my local paint shop to get it fixed. I called theSporilerFactiory and they agreed to refund the cost of the paint job. :bang:

As for doing business with them in the future, I think not.

 

Also had to have my spoilerfactory painted louvers repainted.

 

Man you would think with the internet and all the forums that these companies would get their act together. Nothing beats good service.

 

I find it funny that a site named "The Spoiler Factory" only has 1 spoiler for the 05 Mustang and it's the stock one...